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Dsl technician vs technician support tier

The differences between dsl technicians and technician support tiers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an dsl technician and a technician support tier. Additionally, a technician support tier has an average salary of $54,889, which is higher than the $36,372 average annual salary of an dsl technician.

The top three skills for an dsl technician include customer service, email clients and technical support. The most important skills for a technician support tier are customer service, technical support, and phone calls.

Dsl technician vs technician support tier overview

DSL TechnicianTechnician Support Tier
Yearly salary$36,372$54,889
Hourly rate$17.49$26.39
Growth rate10%10%
Number of jobs52,730109,671
Job satisfaction--
Most common degreeAssociate Degree, 42%Bachelor's Degree, 37%
Average age4242
Years of experience22

Dsl technician vs technician support tier salary

Dsl technicians and technician support tiers have different pay scales, as shown below.

DSL TechnicianTechnician Support Tier
Average salary$36,372$54,889
Salary rangeBetween $26,000 And $50,000Between $38,000 And $78,000
Highest paying City-Benicia, CA
Highest paying state-New York
Best paying company-Scantron
Best paying industry-Technology

Differences between dsl technician and technician support tier education

There are a few differences between an dsl technician and a technician support tier in terms of educational background:

DSL TechnicianTechnician Support Tier
Most common degreeAssociate Degree, 42%Bachelor's Degree, 37%
Most common majorComputer Information SystemsBusiness
Most common collegeStanford UniversityStanford University

Dsl technician vs technician support tier demographics

Here are the differences between dsl technicians' and technician support tiers' demographics:

DSL TechnicianTechnician Support Tier
Average age4242
Gender ratioMale, 81.4% Female, 18.6%Male, 73.1% Female, 26.9%
Race ratioBlack or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.4% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 10.5% White, 55.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between dsl technician and technician support tier duties and responsibilities

Dsl technician example responsibilities.

  • Experience managing the day-to-day operations of telecommunication services utilize by Astra Zeneca.
  • Install ethernet cards and provision customer's computer via TCP/IP.
  • Alter and install LAN and telephone wiring, jacks and splitters.
  • Have performed installation and repair at the customer premise for VOIP, HSIA, and IPTV service.
  • Coordinate efforts with wholesale partners to resolve issues regarding DSL connectivity, DNS, and web hosting.
  • Contact appropriate agencies for patients who present with potential domestic issues, while upholding company privacy policies and patient confidentiality.
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Technician support tier example responsibilities.

  • Walk customers through installations and achieve VoIP registration and/or DSL connectivity.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Help customers out with technical support with android basic cell phones and making changes to customer's accounts.
  • Experience in troubleshooting network connectivity, email, TCP/IP and voice over IP issues.
  • Help customers design custom reports to export data to and from the SQL database.
  • Support with ios, android, windows, and blackberry OS including tablets and mobile device.
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Dsl technician vs technician support tier skills

Common dsl technician skills
  • Customer Service, 10%
  • Email Clients, 9%
  • Technical Support, 8%
  • Telephone Calls, 6%
  • Routers, 6%
  • Modem, 4%
Common technician support tier skills
  • Customer Service, 15%
  • Technical Support, 12%
  • Phone Calls, 5%
  • Cisco Ios, 5%
  • Tier II, 4%
  • LAN, 4%

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