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The differences between field service supervisors and center supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a field service supervisor and a center supervisor. Additionally, a field service supervisor has an average salary of $53,079, which is higher than the $39,359 average annual salary of a center supervisor.
The top three skills for a field service supervisor include customer service, customer satisfaction and safety procedures. The most important skills for a center supervisor are develop recommendations, OSHA, and professional work.
| Field Service Supervisor | Center Supervisor | |
| Yearly salary | $53,079 | $39,359 |
| Hourly rate | $25.52 | $18.92 |
| Growth rate | 6% | 6% |
| Number of jobs | 74,106 | 99,942 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 44% | Bachelor's Degree, 58% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A field service supervisor is an individual who supervises a team of field service staff that perform routine services on sites such as installation, maintenance, and repair. This supervisor is required to delegate work assignments to the field service staff and support them in providing excellent client service. The supervisor must manage all the queries of customers while coordinating with the relevant departments to resolve issues related to field services. This supervisor must also prepare annual budgets as well as manage expenses within the allotted budget.
A call center supervisor is also called a contact center supervisor. Generally, supervisors take charge of handling call centers. They plan and enforce the strategies of the call center to ensure corporate goal compliance. Their duties involve setting performance and deadline goals and making sure that employees have a better understanding of their delegated tasks and duties. To become a good supervisor, one must develop skills in communication, mentorship, time management, adaptability, and decision-making.
Field service supervisors and center supervisors have different pay scales, as shown below.
| Field Service Supervisor | Center Supervisor | |
| Average salary | $53,079 | $39,359 |
| Salary range | Between $34,000 And $82,000 | Between $27,000 And $56,000 |
| Highest paying City | San Francisco, CA | New York, NY |
| Highest paying state | Washington | New York |
| Best paying company | WEC Energy Group | Gannett Fleming |
| Best paying industry | Energy | Telecommunication |
There are a few differences between a field service supervisor and a center supervisor in terms of educational background:
| Field Service Supervisor | Center Supervisor | |
| Most common degree | Bachelor's Degree, 44% | Bachelor's Degree, 58% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between field service supervisors' and center supervisors' demographics:
| Field Service Supervisor | Center Supervisor | |
| Average age | 47 | 47 |
| Gender ratio | Male, 88.3% Female, 11.7% | Male, 54.1% Female, 45.9% |
| Race ratio | Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.2% White, 60.5% American Indian and Alaska Native, 0.6% | Black or African American, 9.9% Unknown, 4.8% Hispanic or Latino, 18.7% Asian, 5.5% White, 60.5% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |