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The differences between field service supervisors and client service supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a field service supervisor and a client service supervisor. Additionally, a field service supervisor has an average salary of $53,079, which is higher than the $48,789 average annual salary of a client service supervisor.
The top three skills for a field service supervisor include customer service, customer satisfaction and safety procedures. The most important skills for a client service supervisor are background checks, customer satisfaction, and cash handling.
| Field Service Supervisor | Client Service Supervisor | |
| Yearly salary | $53,079 | $48,789 |
| Hourly rate | $25.52 | $23.46 |
| Growth rate | 6% | 10% |
| Number of jobs | 74,106 | 75,154 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 44% | Bachelor's Degree, 63% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A field service supervisor is an individual who supervises a team of field service staff that perform routine services on sites such as installation, maintenance, and repair. This supervisor is required to delegate work assignments to the field service staff and support them in providing excellent client service. The supervisor must manage all the queries of customers while coordinating with the relevant departments to resolve issues related to field services. This supervisor must also prepare annual budgets as well as manage expenses within the allotted budget.
A client service supervisor oversees and spearheads the efforts put into providing an efficient service to clients. They are primarily in charge of managing a company's client service team, monitoring their progress to ensure a smooth workflow and client satisfaction. Their responsibilities include setting goals and objectives, overseeing budgets and schedules, developing strategies to optimize operations, and assisting staff in complicated situations. Above all, a client service supervisor must address issues and concerns, resolving them promptly and efficiently while adhering to the company's policies and regulations.
Field service supervisors and client service supervisors have different pay scales, as shown below.
| Field Service Supervisor | Client Service Supervisor | |
| Average salary | $53,079 | $48,789 |
| Salary range | Between $34,000 And $82,000 | Between $34,000 And $68,000 |
| Highest paying City | San Francisco, CA | Toms River, NJ |
| Highest paying state | Washington | New Jersey |
| Best paying company | WEC Energy Group | Essence Global |
| Best paying industry | Energy | Media |
There are a few differences between a field service supervisor and a client service supervisor in terms of educational background:
| Field Service Supervisor | Client Service Supervisor | |
| Most common degree | Bachelor's Degree, 44% | Bachelor's Degree, 63% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between field service supervisors' and client service supervisors' demographics:
| Field Service Supervisor | Client Service Supervisor | |
| Average age | 47 | 47 |
| Gender ratio | Male, 88.3% Female, 11.7% | Male, 32.7% Female, 67.3% |
| Race ratio | Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.2% White, 60.5% American Indian and Alaska Native, 0.6% | Black or African American, 9.7% Unknown, 4.8% Hispanic or Latino, 18.9% Asian, 5.7% White, 60.3% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 8% | 8% |