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Freelance computer technician vs technical support technician

The differences between freelance computer technicians and technical support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a freelance computer technician and a technical support technician. Additionally, a technical support technician has an average salary of $40,210, which is higher than the $32,797 average annual salary of a freelance computer technician.

The top three skills for a freelance computer technician include troubleshoot, laptop computers and printers. The most important skills for a technical support technician are customer service, technical support, and patients.

Freelance computer technician vs technical support technician overview

Freelance Computer TechnicianTechnical Support Technician
Yearly salary$32,797$40,210
Hourly rate$15.77$19.33
Growth rate10%10%
Number of jobs74,145165,677
Job satisfaction--
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 40%
Average age4242
Years of experience22

Freelance computer technician vs technical support technician salary

Freelance computer technicians and technical support technicians have different pay scales, as shown below.

Freelance Computer TechnicianTechnical Support Technician
Average salary$32,797$40,210
Salary rangeBetween $26,000 And $40,000Between $24,000 And $64,000
Highest paying City-Philadelphia, PA
Highest paying state-Pennsylvania
Best paying company-Ropes & Gray
Best paying industry-Finance

Differences between freelance computer technician and technical support technician education

There are a few differences between a freelance computer technician and a technical support technician in terms of educational background:

Freelance Computer TechnicianTechnical Support Technician
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 40%
Most common majorComputer ScienceBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Freelance computer technician vs technical support technician demographics

Here are the differences between freelance computer technicians' and technical support technicians' demographics:

Freelance Computer TechnicianTechnical Support Technician
Average age4242
Gender ratioMale, 88.4% Female, 11.6%Male, 66.7% Female, 33.3%
Race ratioBlack or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 10.5% White, 55.8% American Indian and Alaska Native, 0.4%Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 16.9% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between freelance computer technician and technical support technician duties and responsibilities

Freelance computer technician example responsibilities.

  • Manage the implementation of OS and security patches and software.
  • Recreate and manage company website, maintain regular updates, manage DNS servers, administrate e-mail and outlook exchange server.
  • Install, test, repair, and troubleshoot personal computers, laptops, networks, printers, and other peripheral devices.
  • Integrate all audio & visual equipment, CCTV, DVR, [] phone.
  • Work on virtualization environments including VMware ESXI and Linux KVM
  • Provide knowledge and technical support on software and POS equipment
  • Show more

Technical support technician example responsibilities.

  • Manage paperwork associate with HVAC procedures.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Configure firewalls, setup ant-ivirus and other software to ensure proper network connectivity for windows xp, vista and mac os.
  • Assist in database software applications and implementing SQL server solutions.
  • Provide routine and advance technical support to customers for a major VOIP telecommunications company.
  • Provide daily in-person and telephonic customer support services and information to resolve and troubleshoot work-relate.
  • Show more

Freelance computer technician vs technical support technician skills

Common freelance computer technician skills
  • Troubleshoot, 10%
  • Laptop Computers, 7%
  • Printers, 6%
  • Virus Removal, 5%
  • Desktop Computers, 5%
  • Windows OS, 4%
Common technical support technician skills
  • Customer Service, 19%
  • Technical Support, 16%
  • Patients, 8%
  • Customer Support, 2%
  • Mac, 2%
  • OS, 2%

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