Front Desk Agent
Front desk clerk job in Braselton, GA
About Us
Within the sweeping panorama of the north Georgia foothills, Chateau Elan began with the planting of the vineyards in 1981. From these lush vines has grown a 3,500 acre conference and leisure destination. We welcome your interest in applying for a position with Chateau Élan Winery & Resort. For many years, we have served our guests with the highest level of products and service in luxury resorts. We owe our growth and success to our associates who have served our guests with dedication and pride. The key to our continued growth is found in satisfying and exceeding our guests' expectations. We look for people with personality, energy, enthusiasm, excellent grooming and commitment. We nurture and train our associates throughout their tenure here. They, in turn, provide the highest level of guest service making Chateau Élan the special place it is today. Perks include but are not limited to discount hotel stays, discount spa services, discount golf, discount food and beverage, discount retail as well as access to the YouDecide discount program. YouDecide offerings include negotiated pricing arrangements for vacation destinations, hotels, vacation planning, rental cars, movie tickets/rentals, consumer electronics, consumer goods and services, personal services and even discounts on cell phones and plans.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Assist guests with arrival and departure from hotel, while providing positive guests experiences.Essential Duties and Responsibilities
Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. •Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. •Accept and record vouchers, traveler's checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.
Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Qualifications and Skills
Hotel experience preferred.
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodation.
Ability to access and accurately input information using a moderately complex computer system.
Ability to observe and detect signs of emergency situations.
Ability to establish and maintain effective working relationships with associates, customers and patrons.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Co-op, Data Analytics
Front desk clerk job in Tucker, GA
Spring, 2026 Co-op NEEDED
Students must be a part of the school's Co-op/Intern Program with a 2.7 GPA and can work 40 hours a week for 14 weeks in the Spring. This is not a remote position. Please submit an Unofficial Transcript along with a Resume when applying.
The co-op position will assist BI staff to maximize the value of GTC's data and to turn insights gained from data analytics into knowledge that will drive decisions that provide strategic direction for the company. This role may help test and utilize novel technologies in the cloud (Microsoft 365) to design innovative analytic approaches and visualizations to improve traditional understandings of the business, identify patterns in structured and unstructured data and develop recommendations to drive business performance. Depending on the applicant's background and interests, this role may also be involved in building/modifying data engineering pipelines, developing custom data models or customizing an AI chatbot. This position will be instrumental in leading the use of analytics as a critical value driver across our organization.
Desired Major(s): Data Science, Computer Science, Statistics, Mathematics, or Related Quantitative Field
PT Front Desk
Front desk clerk job in Conyers, GA
Job Details Conyers, GA Part Time RoomsDescription
The purpose of the Front Desk Clerk is to create the ultimate guest experience for all guests of our hotel. Front Desk Clerks recognize, acknowledge, welcome, serve and depart all guests and visitors arriving to and from the hotel.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Along with complying with all laws, company policy, brand standards, the following are the Essential Functions of this position:
This position is empowered to guarantee total guest satisfaction assisting all guest sincerely and courteously. Going the extra mile to ensure total guest satisfaction
Displays hospitality, professionalism, and projects a favorable image of the company and property to the public at all times.
Takes pride in representing the company and property professionally with our guests, associates, and vendors.
Ensures that all transactions with our guests, associates, and vendors are handled in a legal and ethical manner.
Complies with company, department & brand standards
Completes training as required by company, property and brand.
Maintains a clean and neat appearance at all times. A complete uniform (or business attire for non-uniformed associates) must be worn at all times in public areas, including a name tag.
Must be able to work flexible hours/schedule, including evenings, weekends, and holidays.
Employ operational and selling techniques to maximize occupancy levels and achieve the highest average rate possible. Maintain and provide accurate information on hotel facilities.
Maintain cash bank per accounting guidelines. Comply with all accounting procedures.
Maintain effective communication within the department. Stay aware of issues relating to guest needs and general hotel operations.
Attend meetings as scheduled. Apprise management of any concerns or suggestions.
Adhere to safety, security and emergency procedures, react appropriately during emergency situations, and act promptly to correct hazards. Adhere to security procedures on the handling of guest room keys, the protection of guest related information and conduct weekly inventory of guest room keys.
Understand and operate front office and telephone computer systems, and equipment such as calculator, fax machines, etc.
Promptly complete registration process, input and retrieve information from computer, confirm pertinent information including number of guests, method of payment and length of stay, select guest room based upon guest needs/request, nonverbal confirmation of room number and rate, provide key folder containing guest room key, certificate and coupons as appropriate. Close out guest accounts at time of check out.
Verify credit cards for authorization using electronic acceptance methods. Handle cash, make change, and balance assigned cash bank. Accept and record vouchers, traveler's check and other forms of payment. Post charges to guest rooms and house accounts using the computer. Process payments per established procedures.
Provide safety deposit boxes to guests in accordance with established hotel procedures.
Promptly answer the telephone using positive, pleasant tone of voice and following the established verbiage. Input messages into the computer. Retrieve messages and communicate the content of messages to guests. Retrieve and send mail, small packages and faxes for guests.
Listen to and promptly act to resolve guest problems and complaints. Authorize revenue allowances to remedy problems only after other alternative solutions have failed and appropriately document the solution/remedy. Apprise management of all guest complaints/problems, including those that have been resolved
Stock the Market daily with all required products to maximize Market/Pantry sales.
Maintain cleanliness of the Market/Pantry to company, property or brand standars.
Inform the General Manager of any low inventory Market items.
Conduct or assist in monthly inventory of the Market.
Any other duties that are required at the direction of the supervisor.
Supervisory Responsibility
None
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. The position may require occasional lifting of products weighing up to 50 pounds.
Qualifications
Qualifications and/or Experience
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions of this position.
High School Diploma or equivalent required
Prior experience required
3 years' experience in a similar position
Prior experience in utilization and functionality of brand systems.
Excellent interpersonal and organizational skills with a high degree of persuasiveness.
Excellent telephone skills.
Ability to handle multiple tasks with strict deadlines in a fast paced, dynamic work environment.
Must type at least 30 wpm and have high proficiency in MSWord, MS Excel.
Competencies
Excellent interpersonal communication skills.
Must have analytical and problem-solving expertise.
A strong business orientation, capable of and comfortable with operating in an environment, which places high expectation on integrity and relationship building skills.
A ‘roll up the sleeves' leader who is detail oriented with a strong work ethic.
Someone who is creative yet has common sense and is practical in the real world.
A good communicator, someone that will keep all parties informed in an organized, coherent manner.
Must have basic knowledge of Microsoft Word, Excel, computers, and systems.
Must have basic mathematical skills and basic calculator skills.
Capability of building long-term relationships and being part of a rapidly growing business.
Personal accountability and pride in results will be important for this position to possess.
Must have the ability to effectively deal with guest or associates in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer, vendor, or associate and providing positive and proactive solutions.
Must be proficient with computer and computer-generated data.
Benefits
401(k)
Dental Insurance
Disability Insurance
Paid Time off
Life Insurance
Vision Insurance
Employee Discount
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Nothing in this job description restricts management's right to assign or reassign duties, work hours and/or responsibilities for this job at any time.
Front Desk Overnight Guest Experience
Front desk clerk job in Greensboro, GA
**Additional Information** Overnight shift **Job Number** 25185670 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Reynolds Lake Oconee, One Lake Oconee Trail, Greensboro, Georgia, United States, 30642VIEW ON MAP (**************************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Concierge/Front Desk Receptionist
Front desk clerk job in Watkinsville, GA
Welcome with Warmth. Serve with Grace. Be the First Smile of Legacy. At Legacy Senior Living, every guest, resident, and family member deserves a warm welcome and a lasting impression of care. As a Concierge / Front Desk Receptionist, you are the heartbeat of our community's hospitality-offering kindness, professionalism, and efficiency in every interaction.
Your friendly voice and thoughtful service help make our community feel like home.
Your Role in the Legacy Mission
As the Concierge / Front Desk Receptionist, you'll serve as the first point of contact for residents, families, guests, and vendors-embodying Legacy's commitment to honor, faith, and integrity through exceptional hospitality and communication. You'll manage the front desk with warmth and efficiency, ensuring that everyone who enters feels valued and cared for.
Your professionalism and compassion create a welcoming atmosphere that reflects the heart of Legacy Senior Living.
What You'll Do
Front Desk & Guest Experience
* Greet all visitors promptly with a warm, friendly, and professional demeanor.
* Answer incoming calls courteously, following proper telephone etiquette and routing messages accurately.
* Offer refreshments and assist visitors to make them feel comfortable and welcome.
* Ensure the lobby and reception area are clean, organized, and inviting at all times.
* Create a calm, positive first impression for residents, families, and team members.
* Handle multiple tasks in a fast-paced environment while maintaining professionalism and poise.
Administrative & Communication Support
* Manage and distribute incoming mail and deliveries; process outgoing FedEx shipments daily.
* Receive, log, and distribute packages promptly and accurately.
* Maintain accurate records of visitor sign-ins and ensure compliance with community safety policies.
* Assist with scheduling, appointments, and reservations as requested.
* Support office organization by maintaining files, forms, and documents as needed.
* Monitor and maintain office and break room supply inventory; reorder items as necessary.
* Provide administrative assistance to leadership and department heads as assigned.
Team & Resident Support
* Coordinate with team members to ensure smooth communication and service between departments.
* Assist residents and family members by providing information, directions, or assistance as needed.
* Handle inquiries and concerns with professionalism and empathy, directing issues to the appropriate person when necessary.
* Represent the community at all times with positivity, confidentiality, and grace.
Who You Are
* A cheerful, professional communicator with a heart for serving others.
* Skilled in customer service, organization, and multitasking.
* Excellent in verbal and written communication with a pleasant phone manner.
* Dependable, punctual, and composed under pressure.
* High school diploma or equivalent required; some administrative or hospitality experience preferred.
* Proficient in basic computer applications (Microsoft Office, email, scheduling tools).
* Must pass background checks and meet all applicable company and state requirements.
Why You'll Love It Here
At Legacy Senior Living, hospitality is an act of care. You'll be part of a supportive, faith-based environment that values your warmth, professionalism, and attention to detail. Every "hello," every kind word, and every helpful gesture contributes to a community built on respect and compassion.
Join Our Legacy
If you love creating welcoming moments, thrive in a people-centered environment, and take pride in helping others, join Legacy Senior Living-where every greeting builds a legacy of kindness and care.
Small Animal Emergency Front Desk- Supervisor
Front desk clerk job in Athens, GA
Information Classification Title Department Assistant III FLSA Non-Exempt FTE 1.0 Minimum Qualifications High school diploma or equivalent and 5 years of related experience Preferred Qualifications * Experienced working in emergency animal care environment.
* Ability to prioritize with meeting deadlines and tasks as business demands dictate.
* Exceptional computer skills.
Position Summary
This position oversees the day-to-day operations of the Small Animal Emergency Front Desk staff. Responsibilities include preparing employee monthly work and on-call schedule by providing appropriate and adequate coverage Sunday to Saturday, 6am to 2am. This position is also responsible for leading initiatives to support and improve the overall client experience with our emergency service. Will work closely with the financial services department to make sure charges and payments are being captured and recorded correctly by the Emergency/Critical Care front desk team. In addition, processing and delivering client messages to medical staff so communication flows efficiently. This is a working supervisor position and will be scheduled within the shift rotations to augment services provided by the emergency front desk.
Knowledge, Skills, Abilities and/or Competencies
1. Proven ability to deliver excellent customer service, in a calm, professional manner, during challenging circumstances
2. Considerable knowledge of bookkeeping procedures; as well as the ability to make complex and arithmetic computations and tabulations accurately and rapidly
3. Ability to maintain effective collaborative relationships with faculty, staff, students, clients, and other stakeholders
4. Successful utilization of Microsoft Office Suite, especially Word, Excel, and Outlook. Ability to learn and become proficient in other needed programs such as Vetview
5. Proven knowledge of veterinary terminology
6. Excellent verbal and written communication skills needed, with strong multi-tasking skills
7. Ability to operate and maintain a multi-line phone system, as well as common office machinery such as a copier, scanner, fax machine, and printer
8. Able to maintain confidentiality with sensitive information
9. Ability to use critical decision-making skills to ensure efficient daily operations of the front desk
Physical Demands
1. Lift and carry up to 40 pounds both assisted and unassisted
2. Sit for long periods of time and use repetitive actions during the entire work day
3. Movement on different/uneven surfaces is common
4. Remember, organize, and consistently focus on large amounts of detail and come to appropriate conclusions
5. Bending/stooping in order to shelve and organize medical files
Is driving a responsibility of this position? No Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? Yes Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? Yes Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.
Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.
Duties/Responsibilities
Duties/Responsibilities
* Oversee the day to day operations of the Small Emergency Front Desk with adequate staffing and supplies
* prepare monthly work and on-call schedule to provide adequate coverage Sunday to Saturday, 6am to 2am.
* Anticipate and resolve basic client needs or issues that might arise regarding patient and client experience
* handle fast paced and sometimes stressful situations with a calm demeanor and no reduction in proficiency
* Develop a system of communication between the front desk and the doctors, nurses, and students working on the treatment floor
* Track and maintain medical records throughout the hospital for hospitalized patients that have arrived through Emergency/Critical Care
Percentage of time 50 Duties/Responsibilities
* As a working Supervisor, this position will fill in as needed.
* Assist in triage of patients, when needed, to determine level of care needed by restraining, clipping fur, providing medical instruments/machines and assisting in the completion of patient profile information.
* In doing so, this position will assist in checking in clients, opening and updating electronic records, and notifying medical personnel of patient arrival, appropriately prepare the medical record with necessary documents, estimates, and history forms
* Field client calls and answer general inquiries about services provided, estimates, billing questions, payment options and scheduling via phone and face to face interactions
Percentage of time 40 Duties/Responsibilities
* Coordinate with financial services to ensure all appropriate policies are being followed and adhered to.
* Develop opportunities for team learning that will improve the overall client experience through trainings, roleplaying, utilizing standard operating procedures.
Percentage of time 10
Contact Information
Recruitment Contact
Contact Details
For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.
Recruitment Contact Name Kris Mitchell Recruitment Contact Email *********************** Recruitment Contact Phone *************
Posting Specific Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
* Resume/CV
* Cover Letter
* List of References with Contact Information
Optional Documents
Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact University HR (*************).
The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status.
Easy ApplyConcierge/Front Desk Receptionist
Front desk clerk job in Watkinsville, GA
Welcome with Warmth. Serve with Grace. Be the First Smile of Legacy. At Legacy Senior Living, every guest, resident, and family member deserves a warm welcome and a lasting impression of care. As a Concierge / Front Desk Receptionist, you are the heartbeat of our community's hospitality-offering kindness, professionalism, and efficiency in every interaction.
Your friendly voice and thoughtful service help make our community feel like home.
Your Role in the Legacy Mission
As the Concierge / Front Desk Receptionist, you'll serve as the first point of contact for residents, families, guests, and vendors-embodying Legacy's commitment to honor, faith, and integrity through exceptional hospitality and communication. You'll manage the front desk with warmth and efficiency, ensuring that everyone who enters feels valued and cared for.
Your professionalism and compassion create a welcoming atmosphere that reflects the heart of Legacy Senior Living.
What You'll Do
Front Desk & Guest Experience
* Greet all visitors promptly with a warm, friendly, and professional demeanor.
* Answer incoming calls courteously, following proper telephone etiquette and routing messages accurately.
* Offer refreshments and assist visitors to make them feel comfortable and welcome.
* Ensure the lobby and reception area are clean, organized, and inviting at all times.
* Create a calm, positive first impression for residents, families, and team members.
* Handle multiple tasks in a fast-paced environment while maintaining professionalism and poise.
Administrative & Communication Support
* Manage and distribute incoming mail and deliveries; process outgoing FedEx shipments daily.
* Receive, log, and distribute packages promptly and accurately.
* Maintain accurate records of visitor sign-ins and ensure compliance with community safety policies.
* Assist with scheduling, appointments, and reservations as requested.
* Support office organization by maintaining files, forms, and documents as needed.
* Monitor and maintain office and break room supply inventory; reorder items as necessary.
* Provide administrative assistance to leadership and department heads as assigned.
Team & Resident Support
* Coordinate with team members to ensure smooth communication and service between departments.
* Assist residents and family members by providing information, directions, or assistance as needed.
* Handle inquiries and concerns with professionalism and empathy, directing issues to the appropriate person when necessary.
* Represent the community at all times with positivity, confidentiality, and grace.
Who You Are
* A cheerful, professional communicator with a heart for serving others.
* Skilled in customer service, organization, and multitasking.
* Excellent in verbal and written communication with a pleasant phone manner.
* Dependable, punctual, and composed under pressure.
* High school diploma or equivalent required; some administrative or hospitality experience preferred.
* Proficient in basic computer applications (Microsoft Office, email, scheduling tools).
* Must pass background checks and meet all applicable company and state requirements.
Why You'll Love It Here
At Legacy Senior Living, hospitality is an act of care. You'll be part of a supportive, faith-based environment that values your warmth, professionalism, and attention to detail. Every "hello," every kind word, and every helpful gesture contributes to a community built on respect and compassion.
Join Our Legacy
If you love creating welcoming moments, thrive in a people-centered environment, and take pride in helping others, join Legacy Senior Living-where every greeting builds a legacy of kindness and care.
Front Desk Representative
Front desk clerk job in Johns Creek, GA
Benefits:
Flexible schedule
Training & development
Opportunity for advancement
We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! We desire to maintain a “get it“ mentality, a “want it” attitude and the “capacity” to learn and grow professionally and personally. That is “why” we smile!
Benefits:
Leadership roles
Flexible hours
Pay raise after training
Valuable work experience
Future references/referrals
Role: Front Desk Customer Service Representative
Summary: Promotes quality customer service and processes first point sales and registration transactions. Acts as the first point of contact for potential and current Goldfish Swim School-Sandy Springs customers and is responsible for presenting a positive image for the company.
Primary Responsibilities:
Addresses inquiries via phone, digital and in person and follows up timely
Checks in students on the attendance tracking system and prepares lesson schedules for team members
Resolves account matters and contacts guests for clarification purposes
Maintains cleanliness of areas: front desk, Snack Shack, changing rooms, restrooms, and observation space
Updates informational displays with accurate and timely promotions and literature
Monitor Snack area and provide guidance to Snack Shack staff.
Job Qualifications and Skills
Ability to work with children
Problem solver and creative thinking skills to identify and resolve challenges
Excellent communication and organizational skills
Goldfish Swim School- Sandy Springs is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see http: //***************************
NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. EEO/Goldfishswimschooljohnscreek is an Equal Opportunity Employer. Compensation: $16.00 - $20.00 per hour
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life's accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
Auto-ApplyOwners Rep - Data Center Scheduler
Front desk clerk job in Buckhead, GA
Senior Scheduler - Mission Critical / Data Center - Buckhead, GA This opportunity is with a leading provider of mission-critical data center solutions acting as an Owner's Representative for Design/Build Oversight of DC Colocation and Hyperscale projects. This firm delivers custom-fit life cycle services that support the operational needs of enterprise, colocation, and hyperscale data center clients nationwide. This career-growth-minded opportunity offers exciting projects incorporating cutting-edge technology and innovation, competitive salaries, and top-tier benefits.
We are seeking a Senior Scheduler to support scheduling and planning efforts for mission-critical data center construction projects. The ideal candidate will have deep expertise in project scheduling, cross-functional coordination, and the ability to manage complex, phased construction timelines. This individual will lead scheduling strategy, mentor a team of consultants, and play a key role in integrating design, procurement, and commissioning schedules into an actionable execution plan. Strong communication, technical proficiency, and a strategic mindset are key to success in this role.
Responsibilities:
Create detailed project schedules during planning and design phases, including milestones, permitting, long-lead procurement, and phased delivery timelines
Develop and maintain baseline schedules that align with project delivery strategy, including fast-track and parallel commissioning models
Perform risk assessments and “what-if” scenario analysis to identify schedule threats and define mitigation strategies
Lead and mentor a team of remote consultants, supporting their development and optimizing workload
Collaborate with design, procurement, and cost teams to ensure accurate timeline integration and resource alignment
Maintain live project schedules throughout execution, tracking progress, changes, and critical path activities
Manage commissioning timelines across multiple systems including mechanical, electrical, and IT system turnovers
Leverage scheduling tools such as MS Project and Procore to drive real-time project visibility and performance
Conduct critical path analysis, schedule reviews, and coordination meetings with project teams and stakeholders
Facilitate client meetings, Quarterly Business Reviews, and alignment sessions to communicate scheduling progress and adjust project priorities
Qualifications:
5-10+ years of experience in data center construction scheduling or project management
Advanced proficiency in scheduling software - MS Project required; P6 experience a plus
Experience with phased delivery models and early equipment procurement in mission-critical environments
Strong understanding of how scheduling interfaces with cost, procurement, risk, and change management
Experience developing integrated schedules across multiple trades and cross-functional stakeholders
Ability to lead schedule review meetings, recovery planning workshops, and commissioning coordination
Hands-on field construction experience and understanding of jobsite dynamics
Excellent communication, documentation, and presentation skills
Ability to work independently and manage multiple priorities in a fast-paced environment
Previous experience in the data center / mission-critical industry is required
Previous experience in the Military / Military veterans in all branches that have experience with Electrical / Mechanical is a huge plus (Navy Nukes - EMN, ETN, MMNs, Seabees; Army - Power Generation, Corps of Engineers; Air Force - Power Production; Generator Techs; Maritime, Coast Guard, Army National Guard, etc.)
Submittal Instructions:
Please apply directly by clicking the link below, alternatively you can forward your resume directly to: **************************************
After applying, if you have further questions, you may call ************ and ask for Iggy. You can also submit via our career portal and take a look at other Critical Facility openings we are working on at, ***************************
If this job is not for you, feel free to forward this along. WE PAY FOR REFERRALS!!
Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan
EOE/AA Employer M/F/D/V
Pkaza LLC is a third-party employment firm. All fees assessed by Pkaza LLC will be paid by our employer that we represent and not by the candidate
Easy ApplyFront Desk Receptionist Bilingual Preferred
Front desk clerk job in Conyers, GA
Ortho Sport and Spine Physicians is a rapidly expanding orthopedic practice, with clinics throughout the United States. The practice specializes in providing state-of-the-art, minimally invasive treatment of complex neck and spine problems, as well as sports related injuries and conditions. The Patient Care Coordinator position is responsible for welcoming patients, setting appointments, and checking patients in and out, while maximizing patient satisfaction and utilization of treatment rooms. We're searching for a compassionate and organized individual to join our exceptional crew. If you have a knack for providing stellar patient care, a passion for helping others, and a desire to grow professionally, keep reading because we have the perfect opportunity for you!
Job Title: Patient Care Coordinator
Essential Duties and Responsibilities:
Welcome patients and visitors by greeting them in person or on the telephone; answering or referring inquiries
Optimize patient satisfaction, provider time, and treatment room utilization by checking in the patient in a timely fashion
Maintain patient accounts by obtaining, recording, and updating demographic and financial information
Schedule patient appointments at the end of the visit
Maintain open communication with pre-cert team regarding orders for daily patients
Tracking and follow-up with patient cancellations and no shows
Performing daily audit of tasks assigned
Checking patients in by EMR and verifying demographics and insurance information
Following up on outpatient referrals and surgical referrals
Provides the patient with printout of appointments
Other duties as assigned
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
HIPPA and OSHA compliance; promote a safe work environment at all times
Excellent communication skills with the ability to communicate effectively with the patient, medical staff, insurance companies and others as relates to the case
Caring demeanor toward patients and co-workers
Clinical knowledge and familiarity with medical terminology
Working knowledge of computers, fax, copiers and other technology
Strong knowledge and understanding of electronic medical records software
Prior medical receptionist experience, preferably in an orthopedic setting is a plus
Strong administrative skills, with attention to detail in accuracy
Bilingual (English/Spanish) is a plus
Education/Experience:
High School Diploma or GED required
Associate or higher degree preferred
1 year medical front desk experience
Customer service background
Our Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Will work in office spaces and commercial buildings. Ortho Sport and Spine Physicians are not subject to inclement weather or outdoor work.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 20 pounds at times.
Ortho Sport and Spine Physicians is an Equal Opportunity Employer and does not discriminate in its employment practices on the basis of race, religion, sex, color, national origin, age, disability, citizenship, genetic information, veteran status, military service, or any other characteristic protected by federal law or Georgia law.
Front Desk
Front desk clerk job in Snellville, GA
Job Description
Beautiful fast-paced Ophthalmology practice in Snellville, seeking a full-time front office receptionist. We are seeking an energetic, friendly, detail-oriented, patient focused individual.
Responsibilities to include Check-in and Check-out, Answering phone calls, scheduling appointments. Create an exceptional patient experience.
This role requires a strong commitment to patient care and operational excellence.
We offer:
Competitive wages
Health insurance benefits
Dental
401k
Paid time off (PTO)
Front Desk
Front desk clerk job in Gainesville, GA
Position Overview The Front Desk Representative will greet and direct members, guests, and staff as they enter the gym and provide control of the front door location. We Offer
Performance bonuses and incentive programs for meeting membership or service goals
Employee discounts on retail, supplements, and fitness classes
Flexible scheduling to fit school, fitness, or personal commitments
Paid training and development in customer service, fitness operations, and sales
Career growth opportunities in personal training, sales, or management roles
Free or discounted gym membership (extendable to family/friends)
Team recognition, contests, and rewards for top performance
Responsibilities
Enthusiastically greets each member and guest promptly
Personally checks each member into the gym using the proper check-in procedures
Register all guests in the gym using proper registration procedures
Provides new guests with a tour of the gym and helps answer questions about current membership options
What You'll Need to Succeed:
No degree or previous experience is required.
Dependable with a passion for health and wellness.
About Workout AnytimeWorkout Anytime is a 24-hour, seven-day-a-week fitness concept formed to provide members with first-class fitness facilities at the lowest cost possible while offering exciting career opportunities for its employees.
Positive & Supportive Environment: We've built a strong team culture where health, wellness, and mutual support are a top priority for everyone, not just our members.
Professional Growth: We invest in our employees' careers by offering opportunities for continuing education and new certifications, helping you stay current with the latest fitness trends.
Exclusive Discounts: As part of the team, you'll receive special pricing on supplements, gym apparel, and in-facility services like massages and physical therapy.
Hiring ProcessA human will review your resume within 24 hours, and your first interview will be scheduled in 48 hours. Compensation: $15.00 per hour
ABOUT WORKOUT ANYTIME: Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024!
Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.
Mission
To provide a friendly, convenient, life-changing journey with passion.
Vision
To reshape the fitness community where everybody aspires to be the best they can be.
Values
Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff.
Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual.
Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team.
Strategic Drivers
Think Big
Keep It Simple
Do It With Integrity
Auto-ApplyBilling/Data Entry
Front desk clerk job in Norcross, GA
Job DescriptionSalary: $18-22 per hour
About the Role: We are looking for a highly organized and detail-oriented Data Entry/Billing Clerk to join our finance team. This role is responsible for processing invoices, reconciling billing discrepancies, and ensuring accurate and timely billing operations. The ideal candidate will have a billing background, advanced Excel skills, and experience with Microsoft Dynamics 365 Business Central.
Key Responsibilities:
Accurately prepare, review, and process customer invoices
Reconcile billing discrepancies and resolve issues with internal teams or clients
Maintain and update billing records and documentation
Communicate with clients regarding billing inquiries and adjustments
Collaborate with accounting and finance teams to ensure proper reporting and documentation
Support month-end and year-end closing processes related to billing
Ensure compliance with company policies and relevant financial regulations
Qualifications:
Proven experience as a data entry and billing clerk
Understanding of billing processes
Proficiency in Microsoft Excel (pivot tables, formulas, data analysis)
Experience with Microsoft Dynamics 365 Business Central is a strong plus
Excellent attention to detail and problem-solving skills
Strong communication and organizational abilities
Order Entry Representative
Front desk clerk job in Lawrenceville, GA
Department
Customer Service
Employment Type
Full Time
Location
Lawrenceville, GA - Distribution Center
Workplace type
Hybrid
Compensation
$20.00 - $27.00 / hour
How You Will Help What You Will Bring About ASC Engineered Solutions Following the 2019 merger of Anvil International and Smith-Cooper International, the unified company relaunched in March 2021 as ASC Engineered Solutions. Under a single name and logo, ASC Engineered Solutions continues our focus on improving the customer experience every day and striving to deliver service excellence.
The evolved ASC Engineered Solutions brand reinforces a focus on what matters most to customers: quality. As a solutions provider, this quality is reflected in our precision-engineered products, support and knowledge. Our organization is a dependable strategic partner focused on its customers' success.
Front Desk
Front desk clerk job in Suwanee, GA
Replies within 24 hours Benefits:
Competitive salary
Employee discounts
Flexible schedule
Training & development
Wellness resources
Position Overview The Front Desk Representative will greet and direct members, guests, and staff as they enter the gym and provide control of the front door location.
We Offer
Performance bonuses and incentive programs for meeting membership or service goals
Health and wellness benefits (medical, dental, vision)
Employee discounts on retail, supplements, and fitness classes
Flexible scheduling to fit school, fitness, or personal commitments
Paid training and development in customer service, fitness operations, and sales
Career growth opportunities in personal training, sales, or management roles
Free or discounted gym membership (extendable to family/friends)
Team recognition, contests, and rewards for top performance
Responsibilities
Enthusiastically greets each member and guest promptly
Personally checks each member into the gym using the proper check-in procedures
Register all guests in the gym using proper registration procedures
Provides new guests with a tour of the gym and helps answer questions about current membership options
What You'll Need to Succeed:
No degree or previous experience is required.
Dependable with a passion for health and wellness.
About Workout AnytimeWorkout Anytime is a 24-hour, seven-day-a-week fitness concept formed to provide members with first-class fitness facilities at the lowest cost possible while offering exciting career opportunities for its employees.
Positive & Supportive Environment: We've built a strong team culture where health, wellness, and mutual support are a top priority for everyone, not just our members.
Professional Growth: We invest in our employees' careers by offering opportunities for continuing education and new certifications, helping you stay current with the latest fitness trends.
Exclusive Discounts: As part of the team, you'll receive special pricing on supplements, gym apparel, and in-facility services like massages and physical therapy.
Hiring ProcessA human will review your resume within 24 hours, and your first interview will be scheduled in 48 hours. Compensation: $13.00 per hour
ABOUT WORKOUT ANYTIME: Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024!
Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.
Mission
To provide a friendly, convenient, life-changing journey with passion.
Vision
To reshape the fitness community where everybody aspires to be the best they can be.
Values
Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff.
Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual.
Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team.
Strategic Drivers
Think Big
Keep It Simple
Do It With Integrity
Auto-ApplyFront Desk Associate
Front desk clerk job in Johns Creek, GA
As part-time front desk staff at our location in Johns Creek, GA, you will answer phone calls and emails, warmly welcome both current and prospective students and their families, and act as the friendly face of AoPS Academy while classes are in session. Additionally, in this role you will support campus operations by helping take inventory, tidying up the facility, and assisting the full-time staff with other campus procedures to ensure things are running smoothly.
The Front Desk Associate will:
Serve as campus receptionist; answer the phone, respond to voicemails, and pass on relevant information to the appropriate staff member
Warmly welcome both current and prospective students and their families
Manage and respond to customer inquiries both by phone and email
Maintain multiple calendars, schedule meetings and ensure everything is up-to-date
Use internal database to generate reports and lists, and perform data entry tasks
Provide admissions assistance as needed with consultation requests, scheduling, and post-consultation follow-ups
Organize and prepare classroom and office supplies
Take inventory to support campus operations
Supervise students between classes
Perform light cleaning duties and tidying up the facility
Assume responsibility for the organization, operation, and appearance of the lobby and front desk area
Assist full-time staff with other campus procedures to ensure things are running smoothly
Participate in occasional outreach/inreach opportunities
Other duties as assigned
The ideal candidate has:
Experience confidently interacting with customers; experience interacting with families and students (elementary through high school) preferred
Strong organizational and computer skills
Excellent verbal and written communication skills; knowledge of correct grammar, spelling, and English usage
Establish and maintain positive, effective working relationships with students, parents, staff, and the general public
Ability to work both independently and collaboratively
Maintain flexibility to effectively solve problems under pressure
Administrative and/or customer service experience
Proficiency with Google Workspace applications (i.e. Docs, Sheets, Calendar, etc.)
Motivated to learn new technologies
Maintain customer confidentiality
Excited about our mission of motivating high-performing students
Lift up to 25lbs
Work schedule:
This is an in-person, part-time position at our Johns Creek campus.
Front Desk hours are weekday afternoons/evenings and weekends during the academic year with Monday through Friday day shifts available during the summer.
The team is currently seeking staff who can work the following shifts:
- Wednesday 4 - 9pm
- Thursday 4 - 9pm
- Saturday 11am - 3pm
- Sunday 11am - 3pm
Why join AoPS:
The Front Desk Associate pay rate for our Johns Creek location is $15/hour.
Impact: Be the welcoming face of AoPS Academy, supporting campus operations and helping create positive first impressions for students and families in our mission to train great problem solvers
Culture: Join a team of lifelong learners dedicated to discovering, inspiring, and training high-performing students in advanced problem-solving education
Benefits: Paid sick leave, employee discounts on classes and Beast Academy Online subscriptions
Future Planning: 401k retirement plan with company match
Quality of Life: Part-time flexibility with afternoon/evening hours during academic year and day shifts available in summer
About AoPS Academy
AoPS Academy is a year-round educational enrichment program.
Since 1993, AoPS has prepared hundreds of thousands of students for college and career success through engaging curriculum, expert online instruction, and local, in-person academies.
AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education. AoPS Academy brings the AoPS methodology to small live physical and virtual classrooms. We offer a world-class curriculum in math, science, and language arts for students in grades 1-12, creating an environment where exploration meets challenge, right in your local neighborhood. Students learn in small classes led by accomplished instructors and collaborate with a peer group who share their passion for learning.
We have opened 20+ academies across the nation since 2016 and are still growing!
Please note that in order to be considered for this position you must be legally authorized to work in the US. We are unable to offer sponsorship, including STEM-OPT and H-1B.
Auto-ApplyFront Desk Receptionist
Front desk clerk job in Winder, GA
Our patients want to see your friendly face when they walk through the door at our private optical practice! We are a fast-growing optometry office located in Winder, GA, looking to add someone with your professional office experience to our amazing team as Front Desk Receptionist.
In this Front Desk Receptionist role, you will be part of an elite group of close-knit and friendly professionals who encourage one another and celebrate each others' successes - all within a relaxed and fun atmosphere.
Continue to add new skills and advance your career through our ongoing training opportunities.
For your contributions, you will receive enviable benefits and perks that include PERKS/BENEFITS.
Apply today for this outstanding Front Desk Receptionist job opening to join a reputable company where you can put your savvy people skills to good use!
Front Desk Receptionist
Front desk clerk job in Winder, GA
Job DescriptionOur patients want to see your friendly face when they walk through the door at our private optical practice! We are a fast-growing optometry office located in Winder, GA, looking to add someone with your professional office experience to our amazing team as Front Desk Receptionist.
In this Front Desk Receptionist role, you will be part of an elite group of close-knit and friendly professionals who encourage one another and celebrate each others' successes - all within a relaxed and fun atmosphere. Continue to add new skills and advance your career through our ongoing training opportunities. For your contributions, you will receive enviable benefits and perks that include PERKS/BENEFITS.
Apply today for this outstanding Front Desk Receptionist job opening to join a reputable company where you can put your savvy people skills to good use!Responsibilities
Front Desk Receptionist job responsibilities include:
Greet patients; check patients in and out
Schedule patient appointments; ensure smooth flow
Gather medical history and reason for the visit
Verify insurance information for each patient
Answer and forward all calls; oversee vm and messages
Required Skills
Front Desk Receptionist required skills & qualifications include:
Must be able to maintain a professional attitude/wardrobe
Skilled communicator - written and verbal
Able to multitask, manage time wisely; detail-oriented
Team-player with a positive attitude
Optical experience preferred but not required; will train someone with professional experience
Front Desk Full-Time Associate
Front desk clerk job in Athens, GA
Job Details Athens - Athens, GA Full TimeDescription
Who We Are:
At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgment-free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, with over 2,400 clubs and growing!
Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and well-being of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!
Position Summary:
As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping to maintain the clean, welcoming, and organized environment of the club. You will play a key role in ensuring members have a positive experience, including assisting with smooth daily operations and ensuring all areas of the club, including locker rooms and bathrooms, are kept in top condition.
Qualifications
Key Responsibilities:
Customer Service: Greet members and guests in a friendly and professional manner, ensuring that everyone feels welcome and valued.
Member Support: Assist members with inquiries about membership options, policies, and gym services. Help with equipment usage and direct members to the right resources.
Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related transactions (e.g., billing, renewals).
Facility Presentation: Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness and appeal of the club. This includes maintaining locker rooms and bathrooms by ensuring they are clean, stocked, and well-presented throughout the day.
Promote Membership Sales: Educate potential members about the benefits of joining Planet Fitness and encourage sign-ups for memberships, personal training, and other services.
Team Collaboration: Work alongside fellow team members and management to achieve club goals, maintain a clean and safe environment, and deliver excellent customer service.
Qualifications:
Previous customer service experience is preferred.
Strong communication and interpersonal skills.
Basic computer skills.
Positive attitude with a passion for helping others and maintaining a welcoming environment.
Ability to work in a fast-paced environment and manage multiple tasks.
Ability to work flexible hours, including evenings and weekends.
High school diploma or equivalent
Bilingual Medical Front Desk Representative
Front desk clerk job in Lawrenceville, GA
ABOUT OUR CLIENT:
Our client provides comprehensive and innovative eye care so their patients can live better lives. They have served the Atlanta community since 1971.
WHO YOU ARE:
Responsible for greeting customers, answering the phones, scheduling appointments, completing administrative processing and recordkeeping. Responsible for billing and managing patient accounts, timely filling of insurance claims and managing account receivables. Will be able to answer questions regarding advertising promotions, screen customers to determine what services will meet their needs, and demonstrate excellent customer service. The position supports the mission of the practice by demonstrating excellent customer care and incorporating customer retention calls and account management as needed.
Responsibilities:
Opens the office and ensures the front office is in order.
Maintains an attractive and welcoming office environment.
Promptly and professionally answers telephone calls. Routes calls appropriately and guides customers to the appropriate service.
Greets visitors and assists them as appropriate.
Retrieves phone messages and prioritizes return phone calls, providing appropriate clinical triage.
Assists walk in and phone patients with basic product information as needed relating to hearing aids, hearing aid services, and retails products available over the counter.
Explains financial requirements to the patients or responsible parties and collects copays as required.
Distributes and obtains appropriate forms, including new patent information, insurance information and HIPAA information for all customers.
Schedules all appointments.
Prepares client charts on a daily basis.
Manages filing of all charts electronically.
Manages patient referrals as needed.
Confirms hearing aids and earmolds are ready prior to client appointment.
Confirms next day appointments.
Tracks referral source for all customers.
Completes all patient check in procedures, including paperwork, scanning insurance information, obtaining primary care physician information and collecting any balance on account prior to patient's appointment.
Completes check out procedures including collecting any payments and scheduling follow up appointment.
Manages physician referrals and file documents with confirmation of receipt.
Perform insurance verifications to verify insurance coverage prior to patient appointment.
Promptly file insurance claims after appointments as need.
Manages outstanding insurance claims and payments.
Prepares statements for patients, collect and records payments.
Post charges in the accounting system and balances daily payments.
Document all interactions with patients appropriately in BluePrint solutions.
Assist with routine recalls and marketing tasks as assigned.
Other duties as assigned.
Demonstrated understanding of hearing impaired communication needs, including talking slowly, clearly and at elevated levels as needed for the patient to hear.
Ethics and compliance: Performs to ethical standards by following practice policies and procedures. Exhibits integrity and ethical behavior in all work situations. Reports ethical and compliance issues promptly.
Operate equipment including BluePrint Office Management System, Insurance Clearinghouses, and standard office equipment including computers, fax machines, copiers, printers, scanners, telephones, etc.
Required Qualifications:
Required Qualifications: High school diploma required.
Preferred Qualifications: Associate's degree in administrative, accounting, sales or customer oriented field, or equivalent work experience preferred.
Excellent interpersonal skills that allow effective working relationships with a diverse customer, colleague, and vendor population. This includes listening, sales and problem solving skills.
Ability to work independently as well as in a team environment.
Bilingual