Mobile Office Associate
Front desk clerk job in Indianapolis, IN
We are seeking a highly organized, adaptable, and service-oriented Mobile Associate to support multiple client sites. In this role, you will travel between locations to provide coverage in mail, copy/print, office services, hospitality, conference room, and front desk operations. Your flexibility, professionalism, and customer service excellence will ensure seamless daily operations wherever you are assigned.
Shift: Varies, to cover absences. 8hr shifts to vary between 7am - 6pm
Responsibilities
Provide coverage for office services including mail distribution, shipping/receiving, supply management, and copy/print production.
Support hospitality operations such as meeting room setups, catering coordination, and maintaining conference rooms to company standards.
Deliver front desk and reception services, including greeting guests, managing access, and handling inquiries with professionalism.
Quickly adapt to new environments and workflows, ensuring smooth integration into each team.
Maintain strong communication with the Workforce Management team regarding schedule, travel, and site updates.
Demonstrate proactive problem-solving and attention to detail in all assigned tasks.
Represent the company with a polished, client-first approach at every site.
Qualifications
High school diploma or equivalent; college degree preferred.
Minimum 1 year of experience in office services, hospitality, mailroom, or administrative support.
Proficiency in Microsoft Office (Word, Excel, Outlook) and ability to learn new systems quickly.
Excellent communication, interpersonal, and multitasking skills.
Reliable transportation and valid driver's license required.
Ability to lift up to 50 lbs and perform physical tasks as needed.
Professional appearance, strong work ethic, and commitment to exceptional service.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, origin, disability, or military status.
The compensation outlined reflects expectations for candidates who fully meet the role's qualifications in terms of education and experience. While the position is open to both internal and external applicants, if a current Forrest Solutions employee is selected and does not meet all criteria, the title, structure, and compensation may be adjusted accordingly based on internal guidelines.
Central Data Entry Technician (On The Job Training) - Full Time (Monday - Friday, 8-5 pm)
Front desk clerk job in Washington, IN
Are you interested in working “behind the scenes” in a pharmacy that is improving patients' lives every day? If so, the Central Data Entry Technician role is for you! This role aids and contributes to a customer centric pharmacy team who will consistently build relationships with patients by providing superior customer service. The primary responsibility will be to provide prescription processing and call center services for all retail locations.
We offer on the job training for this role!
Job Responsibilities:
Performs all data entry/administrative tasks when inputting prescriptions, physician orders, and pharmacy services
Answers incoming calls/makes appropriate outgoing calls for all retail pharmacy patients/customers
Communicates with all locations on customer issues as the arise per company policies and procedures
Important Tasks:
Time Management
Detail Oriented
Accuracy
Communication
Organization
HOURS: 8 - 5 p.m. (M - F)
We believe that offering a robust line of benefits supports our employee's desire to have a more fulfilling career with WB. Our benefits ensure your ability to continuously grow, stay healthy, and keep a balance between work and home.
Competitive Wages
Health - HDHP and PPO Plans
Telemedicine (Teledoc) -- $0 for Virtual Medical Visit, $20 for Virtual Dermatology Visit, and $35 for Virtual Mental Health Visit
Dental
Vision
Infertility Treatment - Combined family maximum of $10,000 per lifetime
Health Savings Account w/ Company Contribution - $500 Annually for Employee Only and $1,000 Annually for all other tiers (with the HDHP Plan only)
Aflac Supplemental Plans - Life (Whole, Term, or Combination), Short Term Disability, Hospital Choice Plan, and Catastrophic Choices (Accident, Cancer, and Critical Illness)
Paid Time-Off (PTO)(2 weeks of PTO per year at 40 hours working per week) - Accrues from Day 1 of employment
6 Paid Holidays
1 Floating Holiday - after 90 days of employment
401k with Company Match - WB will match 100% for the first 3% and 50% for the next 2% that an employee contributes after 1 year of service and working a minimum of 1000 hours in a calendar year
Employer Provided Life Insurance - $10,000 Benefit
Christmas Club
Daviess County YMCA - 10% Employee Discount
Holiday World Fun Club Discount
Employee Referral Bonus Program - $1,000 after 90 days of employment
Annual Wellness Screening and Incentive
Annual Fitness Reimbursement Program - Up to $100 annually
Employee Discount - 30% Discount on Over the Counter Products
Do you believe the care you provide improves the lives of patients and customers? Williams Bros. Health Care Pharmacy is a family owned and operated business comprised of exceptional employees committed to providing outstanding customer service and exceeding expectations.
If you share these beliefs, don't wait any longer to come join our team of caring and dedicated employees who demonstrate our core values of Customer Service, Teamwork, Dedication and Respect in every aspect of their work.
Front Desk Clerk
Front desk clerk job in Columbus, IN
Come join our dynamic team at the LaQuinta Inn & Suites101 Carrie Lane - Columbus, IN OPEN INTERVIEWS - EVERY WEDNESDAY2PM - 4PM Just walk in! No Phone calls please. Ask for Dixit!
-Great starting pay and flexible shifts! -Up to 15 PTO Days per year for FT and PT!
-Medical, Dental and Vision Insurance
-Critical Illness and Accident Insurances
-Monthly and Referral Bonus
-401k
-Pet Insurance
-Brand Travel Discounts
Front Desk Clerk
The Front Desk Clerk is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Education & Experience:
• College course work in related field helpful.
• Experience in a hotel or a related field preferred.
• High School Diploma or equivalent required.
Computer experience preferred
Physical Requirements:
• Flexible and long hours sometimes required.
• Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
Mental Requirements:
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must be able to work well in stressful, high pressure situations.
• Must be effective in handling problems in the workplace, including, preventing, identifying and solving problems as necessary.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
• Must be able to work and understand financial information and data, and basic arithmetic functions.
• Must maintain composure and objectivity while under pressure.
Essential:
• Approach all encounters with guests and employees in an attentive, friendly, service-oriented manner.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Maintain regular attendance in compliance with Everwood Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
• Always comply with Everwood Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
• Always maintain a warm and friendly demeanor.
• Employees must always be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
• Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel.
• Greet and welcome all guests approaching the Front Desk in accordance with Everwood Hospitality Service standards.
• Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
• Answer guest inquires about hotel services, facilities, and hours of operation in a timely manner.
• Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
• Review Front Office log and Trace File daily.
• Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
• Follow all cash handling and credit policies.
• Be aware of all rates, packages and special promotions as listed in the Red Book.
• Be familiar with all in-house groups.
• Be aware of closed out and restricted dates.
• Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
• Be familiar with hospitality terminology.
• Have knowledge of emergency procedures and assist as needed.
• Handle check-ins and checkouts in a friendly, efficient, and courteous manner.
• Always use proper two-way radio etiquette when communication with other employees.
• Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
• Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
• Be able to complete a bucket check, room rate verification report, and housekeeping report.
• Balance and prepare individual paperwork for closing of shift according to hotel standards.
• Maintain and market promotions and guest programs.
Marginal:
• Maintain a clean work area.
• Assist guests with safe deposit boxes.
• Attend meetings/training as required by management.
• Perform other duties as required by management.
View all jobs at this company
Hotel Desk Clerk (Night Audit)
Front desk clerk job in Bloomington, IN
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk (Night Audit), you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life.
Benefits Offered:
Incentives $
Employee Referral Program $
Paid Time Off
Paid Vacation (Full-Time)
Merit Increase $
401k with Employer Contribution (Full-Time)
Medical, Dental, Vision (Full-Time)
Life Insurance (Full-Time)
Long-term/Short-term Disability (Full-Time)
Accident (Full-Time)
Critical Illness (Full-Time)
Cross-training Opportunities
Hotel Room Discounts
Schedule:
Flexible Shifts Available
-Morning/Evening/Night
-Weekends
-Full-Time/Part-Time
Our Hotel Desk Clerks (Night Audit) makes a difference by:
A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details
As Hotel Desk Clerk (Night Audit), you will:
Organize, confirm, and process guest check-in/check-outs and adapt for any changes, verify guest identity
Respond to and resolve guest requests
Secure payments, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities, and local interests
Process night audit
Run daily reports, reviewing to see what needs to be communicated to the next shift's staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Accept and record wake-up calls, delivering to the right department
Maintain confidentiality of all guests, proprietary information
Communicate any emergency, lost item, or theft to proper staff and/or authorities
Report maintenance problems, accidents, and safety hazards
Keep contingency lists in case of emergency and communicate and necessary messages
Protect company assets
Comply with all quality assurance expectations
Keep doors locked during the night.
Clean and organize the front desk, lobby, and market area when the hotel is quiet.
To be a successful Hotel Desk Clerk (Night Audit), you need:
A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others.
Be genuinely caring and compassionate and visibly demonstrate desire to understand others.
Create confidence and trust, while communicating the right message at the right time.
Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.
Be direct yet tactful and considerate of the audience.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
Maintain awareness of undesirable persons on premises.
Clean professional appearance.
Perform other reasonable job duties as requested by Supervisors.
Minimum Requirements:
The Hotel Desk Clerk (Night Audit) role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance.
MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.
Auto-ApplyHotel Desk Clerk (Night Audit)
Front desk clerk job in Bloomington, IN
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk (Night Audit), you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life.
Benefits Offered:
Incentives $
Employee Referral Program $
Paid Time Off
Paid Vacation (Full-Time)
Merit Increase $
401k with Employer Contribution (Full-Time)
Medical, Dental, Vision (Full-Time)
Life Insurance (Full-Time)
Long-term/Short-term Disability (Full-Time)
Accident (Full-Time)
Critical Illness (Full-Time)
Cross-training Opportunities
Hotel Room Discounts
Schedule:
Flexible Shifts Available
-Morning/Evening/Night
-Weekends
-Full-Time/Part-Time
Our Hotel Desk Clerk (Night Audit) makes a difference by:
A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details
As Hotel Desk Clerk (Night Audit), you will:
Organize, confirm, and process guest check-in/check-outs and adapt for any changes, verify guest identity
Respond to and resolve guest requests
Secure payments, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities, and local interests
Process night audit
Run daily reports, reviewing to see what needs to be communicated to the next shift's staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Accept and record wake-up calls, delivering to the right department
Maintain confidentiality of all guests, proprietary information
Communicate any emergency, lost item, or theft to proper staff and/or authorities
Report maintenance problems, accidents, and safety hazards
Keep contingency lists in case of emergency and communicate and necessary messages
Protect company assets
Comply with all quality assurance expectations
Keep doors locked during the night.
Clean and organize the front desk, lobby, and market area when the hotel is quiet.
To be a successful Night Auditor, you need:
A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others.
Be genuinely caring and compassionate and visibly demonstrate desire to understand others.
Create confidence and trust, while communicating the right message at the right time.
Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.
Be direct yet tactful and considerate of the audience.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
Maintain awareness of undesirable persons on premises.
Clean professional appearance.
Perform other reasonable job duties as requested by Supervisors.
Minimum Requirements:
The Hotel Desk Clerk (Night Audit) role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance.
MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.
Auto-ApplyOrder Entry Clerk
Front desk clerk job in Indianapolis, IN
GENERAL PURPOSE OF JOB:
The Order Entry Clerk - Equipment is responsible for the administrative support of spare parts and dimer order entry and serves as both a resource and back-up to equipment customer service. Responsibilities of this position include electronic data entry of customer spare parts and dimer orders, answering and responding to customer spare parts and dimer inquiries, directing callers to appropriate personnel and general administrative support.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
· Performs various administrative functions required to process and expedite sales orders, including entering both external and inter-company spare parts and dimer orders within Company ERP system, completing PO review, providing customer status updates, and coordinating returns and credits.
· Prepares quotes for external and inter-company spare parts and dimer.
· Follows SCS procedures for processing credit card orders.
· Promptly answers customer correspondence and requests via phone and e-mail.
· Prepares routine professional correspondence with customers via e-mail and letters as required.
· Responsible for daily/monthly/yearly filing of applicable equipment and dimer orders.
· Highlights any noticeable changes to spare parts costs in the system and communicates these to Customer Service Representative and Equipment Product Manager for new pricing discussions.
· Responsible for preparing & tracking activity/product metrics that may include charts, graphs and/or spreadsheets for monthly reporting.
ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:
· Ability to champion customer needs and respond to challenging customers and situations promptly and professionally.
· Serves as back-up to Equipment Customer Service Representative in entering SCS equipment orders for both external and intercompany customers and, responding/supporting customer inquiries.
· May assist SCS administrative team with 1-2 hours of front desk support.
· Adheres to plant and corporate safety policies.
· May assist in other areas or perform other duties as required by fluctuating business needs.
EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS AND/OR EXPERIENCE:
High school diploma or general education degree (GED) required; Associates Degree preferred. 1-3 years of high volume data entry and customer support experience required. Strong demonstrated expertise with Windows applications (Word, Excel) required; familiarity with ERP Systems preferred.
BASIC SKILLS:
· Detail-oriented individual with a high level of accuracy and timeliness.
· Self-starter with excellent written and oral communications skills.
· Must be adaptable to working in fast-paced environment and adhere to deadlines.
· Must be well-organized and have the ability to prioritize workload.
· Ability to read, write and follow written or verbal instructions.
· Ability to interact professionally with customers, vendors and all layers of the organization.
· Must work exceptionally well in a team environment to best support customer requirements.
· Must possess strong customer service skills.
· Excellent typing and numeric key entry skills.
· Ability to work periodic overtime as required.
Front Desk Agent
Front desk clerk job in Bloomington, IN
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all charges.
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
Review any reservations with special requests and work to block rooms accordingly.
Have knowledge of hotel rates, discounts and how to handle each.
Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
Front Desk Clerk
Front desk clerk job in Columbus, IN
Come join our dynamic team at the beautiful Home2 Suites131 Carrie Lane - Columbus, IN OPEN INTERVIEWS - EVERY WEDNESDAY2PM - 4PM Just walk in! No Phone calls please. Ask for Zach!
-Great starting pay and flexible shifts! -Up to 15 PTO Days per year for FT and PT!
-Medical, Dental and Vision Insurance
-Critical Illness and Accident Insurances
-Monthly and Referral Bonus
-401k
-Pet Insurance
-Brand Travel Discounts
Front Desk Clerk
The Front Desk Clerk is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Education & Experience:
• College course work in related field helpful.
• Experience in a hotel or a related field preferred.
• High School Diploma or equivalent required.
Computer experience preferred
Physical Requirements:
• Flexible and long hours sometimes required.
• Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
Mental Requirements:
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must be able to work well in stressful, high pressure situations.
• Must be effective in handling problems in the workplace, including, preventing, identifying and solving problems as necessary.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
• Must be able to work and understand financial information and data, and basic arithmetic functions.
• Must maintain composure and objectivity while under pressure.
Essential:
• Approach all encounters with guests and employees in an attentive, friendly, service-oriented manner.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Maintain regular attendance in compliance with Everwood Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
• Always comply with Everwood Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
• Always maintain a warm and friendly demeanor.
• Employees must always be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
• Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel.
• Greet and welcome all guests approaching the Front Desk in accordance with Everwood Hospitality Service standards.
• Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
• Answer guest inquires about hotel services, facilities, and hours of operation in a timely manner.
• Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
• Review Front Office log and Trace File daily.
• Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
• Follow all cash handling and credit policies.
• Be aware of all rates, packages and special promotions as listed in the Red Book.
• Be familiar with all in-house groups.
• Be aware of closed out and restricted dates.
• Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
• Be familiar with hospitality terminology.
• Have knowledge of emergency procedures and assist as needed.
• Handle check-ins and checkouts in a friendly, efficient, and courteous manner.
• Always use proper two-way radio etiquette when communication with other employees.
• Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
• Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
• Be able to complete a bucket check, room rate verification report, and housekeeping report.
• Balance and prepare individual paperwork for closing of shift according to hotel standards.
• Maintain and market promotions and guest programs.
Marginal:
• Maintain a clean work area.
• Assist guests with safe deposit boxes.
• Attend meetings/training as required by management.
• Perform other duties as required by management.
View all jobs at this company
Hotel Desk Clerk ( Night Audit) - On Call
Front desk clerk job in Indianapolis, IN
Exciting Transition to Hilton Spark! Become a Valued Member of the Hilton Spark Family Today!
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk (Night Auditor), you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life.
Benefits Offered:
Incentives $
Employee Referral Program $
Paid Time Off
Paid Vacation (Full-Time)
Merit Increase $
401k with Employer Contribution (Full-Time)
Medical, Dental, Vision (Full-Time)
Life Insurance (Full-Time)
Long-term/Short-term Disability (Full-Time)
Accident (Full-Time)
Critical Illness (Full-Time)
Cross-training Opportunities
Hotel Room Discounts
Schedule:
Flexible Shifts Available
-Morning/Evening/Night
-Weekends
-Full-Time/Part-Time
Our Hotel Desk Clerk (Night Audit) makes a difference by:
A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details
As Hotel Desk Clerk (Night Audit), you will:
Organize, confirm, and process guest check-in/check-outs and adapt for any changes, verify guest identity
Respond to and resolve guest requests
Secure payments, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities, and local interests
Process night audit
Run daily reports, reviewing to see what needs to be communicated to the next shift's staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Accept and record wake-up calls, delivering to the right department
Maintain confidentiality of all guests, proprietary information
Communicate any emergency, lost item, or theft to proper staff and/or authorities
Report maintenance problems, accidents, and safety hazards
Keep contingency lists in case of emergency and communicate and necessary messages
Protect company assets
Comply with all quality assurance expectations
Keep doors locked during the night.
Clean and organize the front desk, lobby, and market area when the hotel is quiet.
To be a successful Hotel Desk Clerk (Night Audit), you need:
A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others.
Be genuinely caring and compassionate and visibly demonstrate desire to understand others.
Create confidence and trust, while communicating the right message at the right time.
Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.
Be direct yet tactful and considerate of the audience.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
Maintain awareness of undesirable persons on premises.
Clean professional appearance.
Perform other reasonable job duties as requested by Supervisors.
Minimum Requirements:
The Hotel Desk Clerk (Night Audit) role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance.
MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.
Auto-ApplyFront Desk Agent
Front desk clerk job in Indianapolis, IN
Full-time Description
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints.
Duties & Responsibilities:
Greet and register guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and cater to any guests needs
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school Diploma or equivalent
Hotel Front Desk experience preferred
Experience with hotel reservations software
Experience with Microsoft Windows
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Additional benefits may be available
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Order Entry Clerk
Front desk clerk job in Greenwood, IN
The Order Entry Clerk I is responsible for receiving and entering customer orders. The primary duties and responsibilities will be to perform work in accordance to the essential job activities.
Duties and Responsibilities
Receive, enter and process customer orders
Process scrap orders
Disposition and distribution of denied warranties and customer approved orders
Daily log updates
Production reporting
Assist with training as needed
Identify, assist, and troubleshoot with technicians, management and customers with order investigations as needed
Sort and distribute incoming product
Ship confirmation of orders
Assist with denied warranties as needed
Practice 5S and safety
Take appropriate corrective action for continuous quality improvement and customer satisfaction
Able to react to change effectively and handle other tasks as assigned, including working other shifts as needed
Physical Demands
Repetitive motion
Must be able to lift up to 30 pounds
Education and Experience Requirements:
High School or GED diploma required
Proficient in Microsoft Office
Basic math and computer skills required
Excellent 10 key and typing skills
Fluency in English with strong communication skills, written and oral
Internal Qualifications:
•No final warnings
•No more than 6 attendance points
•Efficiency and Quality goal met for previous 3 months
•Must be in current role for 6 months
•Must meet all job description requirements
Milwaukee Tool is an equal opportunity employer.
Auto-ApplyHotel Desk Clerk
Front desk clerk job in Speedway, IN
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life.
Benefits Offered:
Incentives $
Employee Referral Program $
Paid Time Off
Paid Vacation (Full-Time)
Merit Increase $
401k with Employer Contribution (Full-Time)
Medical, Dental, Vision (Full-Time)
Life Insurance (Full-Time)
Long-term/Short-term Disability (Full-Time)
Accident (Full-Time)
Critical Illness (Full-Time)
Cross-training Opportunities
Hotel Room Discounts
Schedule:
Flexible Shifts Available
-Morning/Evening/Night
-Weekends
-Full-Time/Part-Time
Our Hotel Desk Clerks makes a difference by:
A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details
As Hotel Desk Clerk, you will:
Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity
Respond to and resolve guest requests
Secure payments, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities, and local interests
Run daily reports, reviewing to see what needs to be communicated to the next shift's staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Accept and record wake-up calls, delivering to the right department
Maintain confidentiality of all guests, proprietary information
Communicate any emergency, lost item, or theft to proper staff and/or authorities
Report maintenance problems, accidents, and safety hazards
Keep contingency lists in case of emergency and communicate and necessary messages
Protect company assets
Comply with all quality assurance expectations
To be a successful Hotel Desk Clerk, you need:
A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others.
Be genuinely caring and compassionate and visibly demonstrate desire to understand others.
Create confidence and trust, while communicating the right message at the right time.
Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.
Be direct yet tactful and considerate of the audience.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
Maintain awareness of undesirable persons on premises.
Clean professional appearance.
Perform other reasonable job duties as requested by Supervisors.
Minimum Requirements:
The Hotel Desk Clerk role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance.
MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.
Auto-ApplyFront Desk Agent
Front desk clerk job in Indianapolis, IN
Ideally located in the heart of downtown Indianapolis, the four-diamond Omni Severin Hotel stands as the city's longest running luxury hotel and a beautifully restored piece of the city's history. The hotel elegantly combines the grandeur of the early 1900's with the modern amenities and superior service of today, and offers memorable experiences that are within walking distance to many leisure, business and cultural attractions.
Associates at the Omni Severin Hotel enjoy a safe and nurturing environment where anything is possible to make their career with Omni Hotels a reality. The pride in our associates, the engagement of our guests and the spirit of “Hoosier Hospitality” are just a few examples of why we are the employer of choice in the Indianapolis area. If you are a people pleaser, self motivated, and live to serve others, the Omni Severin Hotel is the hotel for you.
Job Description
$17 per hour plus free parking!
For more than 100 years, Omni Severin Hotel has stood as the longest-running luxury hotel in the heart of downtown Indianapolis. When you join the Omni Family you will receive free parking, a free lunch/dinner, an excellent starting rate of pay, full benefits and be surrounded by co-workers who are All-In for our guests and each other!
Responsibilities
Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures
Empathetically listen to guest inquiries and provide appropriate responses
Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
Block rooms in the computer and follow through on designated requirements
Pre-register designated guests and prepare key packets
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
Maintain confidentiality of all guests and hotel information
Employ attention to detail in order to ensure security of guest room access.
Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments
Maintain guest history files on all guests
Accommodate room changes expediently
Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction
Issue safe deposit boxes to guests and ensure security of key
Monitor, send and distribute guest faxes
Generate, print and distribute daily and weekly reports
Resolve discrepancies on the room status report with Housekeeping
Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.
Qualifications
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
Ability to accurately and efficiently input information into computer systems
Ability to work cohesively with co-workers both within and outside of your department
Ability to compute accurate mathematical calculations
Ability to think clearly, quickly and make concise decisions
Ability to prioritize, organize and follow up
Ability to work well under pressure, dealing with many arrivals and departures within a short period of time
Previous customer service experience
Previous hotel front desk experience is strongly preferred
Previous cashiering experience is preferred
Fluency in a foreign language is preferred
Previous guest relations training is preferred
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Auto-ApplyFront Desk Agent
Front desk clerk job in Indianapolis, IN
Job Description
We are seeking a friendly and professional Front Desk Agent to join our team at Schahet Hotels in Indianapolis, Indiana. As a Front Desk Agent, you will be the first point of contact for our guests and responsible for providing exceptional customer service. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for hospitality.
Compensation & Benefits:
This is a full-time, salaried position with a competitive compensation package of $14 to $16 per hour, paid biweekly. In addition, we offer excellent benefits including health insurance, 401(k) matching, paid time off, and employee discounts at any of our hotel locations.
Responsibilities:
- Greet and check-in guests in a friendly and efficient manner
- Answer phone calls and make reservations for guests
- Respond to guest inquiries, requests, and complaints in a timely and professional manner
- Register guests and assign rooms
- Process payments and balance cash drawers
- Maintain accurate guest records
- Monitor and ensure the security of the property
- Assist with housekeeping and maintenance requests
- Coordinate with other departments to ensure guest satisfaction
- Maintain a neat and organized front desk area
- Follow all company policies and procedures
Requirements:
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Excellent communication, interpersonal, and problem-solving skills
- Ability to multitask and work under pressure
- Proficient in computer systems and software
- Availability to work weekends and holidays
- Must be able to stand for long periods of time and lift up to 25 lbs
- Must have a positive and outgoing personality
EEOC statement:
Schahet Hotels is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating an inclusive environment for all employees.
Front Desk Agent- Courtyard by Marriott
Front desk clerk job in Indianapolis, IN
SUMMARY STATEMENT Assures the highest possible level of visitor and guest satisfaction by providing superior customer service. Responsible for checking guests into and out of the hotel as well as answering phone calls and customer inquiries
PRIMARY DUTIES AND ACCOUNTABILITIES
Room Assignments, Changes, and Issues
Checks guests into and out of the hotel in an accurate, speedy, and courteous manner.
Efficiently handles all payments received whether they are cash, credit card, checks, or traveler's checks. Balances/verifies all monetary transactions in the appropriate accounts.
Ensures that all hotel keys are distributed to the appropriate parties and that guest privacy is maintained.
Responsible for maintaining all documentation regarding room registration, changes, charges, credit card transactions, customer service, and maintenance issues.
Guest Service
Offers guests assistance whenever possible.
Responsible for resolving escalated customer relations issues.
Answers inquiries pertaining to hotel policies and services.
Must respond to and follow up on all guest requests to ensure customers are satisfied with the hotel's services and accommodations.
Responsible for positively representing and promoting the property.
Ensures systems and procedures are in place and followed for guest safety and security.
Other Duties as Assigned
Ensures that the lobby and front desk area are clean, organized, visually appealing, and well stocked with all necessary supplies.
Properly compiles, completes, and distributes reports to all management and relevant staff.
Reports any maintenance, security, or safety issues to the appropriate staff.
SKILLS, EDUCATIONAL BACKGROUND, AND EXPERIENCE
High School Diploma or GED required.
Previous front desk experience is highly preferred.
Prior experience using Windows-based software including Microsoft Word, Excel, and Outlook is highly preferred.
Excellent organizational and prioritization skills.
Ability to work well and collaborate with others.
Superior customer service skills.
Excellent communication skills.
May be required to stand for an extended period of time.
Able to work holidays and weekends (Saturday and Sunday)
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Evening shift
Holidays
Morning shift
Weekends as needed
Experience:
hotel front desk: 1 year (Required)
Shift availability:
Night Shift (Required)
Overnight Shift (Preferred)
Work Location: In person
If offered, employment is contingent on cleared Background check.
Front Desk Agent
Front desk clerk job in Indianapolis, IN
Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
Education & Experience
High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing
Ability to read, comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc)
• Ability to participate in the creation of an enjoyable work environment
Requirements
Job Duties & Functions
Approach all encounters with guests and associates in a friendly, service-oriented manner.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations.
Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times.
Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met.
Handle requests for information, mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service, facilities and hours of operation.
Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenario.
Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly, efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates.
As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel.
Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
Front Desk Agent
Front desk clerk job in Indianapolis, IN
Hello! Good Morning! Hi there! Good Afternoon! Thank You! Do you say these things to complete strangers? Do you normally have a smile on your face and enjoy talking with people? Then we have a job for you! We are looking for individuals to provide excellent customer service to our guests. Whether it be talking to them on the phone, checking them into the hotel, assisting them with questions, greeting them as they come and go or just chatting with them about their stay or their travel plans. A good front desk agent is attentive to every guest that they encounter, must be able to be on their feet 8 hours, have working knowledge of computers, be able to lift and move up to 25 lbs. and most of all …… SMILE!
Apply NOW! Look Forward to meeting you!
**PART TIME SECOND SHIFT POSITION AVAILABLE**
**MUST BE AVAILABLE TO WEEKENDS**
View all jobs at this company
AM Front Desk Agent
Front desk clerk job in Indianapolis, IN
General Hotels Corporation has an immediate opening for an AM Front Desk Agent to join our hotel team at Homewood Suites by Hilton - Keystone Crossing! The AM Front Desk Agent works 7am-3pm and is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ensuring that their stay is comfortable and enjoyable. The Front Desk Agent is responsible for a variety of tasks, including:
Greeting guests as they arrive at the hotel
Checking guests in and out of the hotel
Answering phone calls and responding to emails
Assisting guests with any questions or concerns they may have
Maintaining accurate records of guest information and room assignments
Handling cash and credit card transactions
Providing information about hotel amenities and local attractions
Ensuring that the front desk area is clean and organized
The ideal candidate for this position will possess the following skills:
Excellent customer service skills
Strong communication skills, both verbal and written
Ability to multitask and prioritize tasks effectively
Attention to detail and accuracy
Ability to work well under pressure
Proficiency in using hotel front desk software and equipment
Basic math skills
Flexibility to work different shifts, including weekends and holidays
Benefits include:
Medical, Dental, and Vision Insurance Options
Company Paid Life Insurance
Company Paid Telemedicine
Supplemental Life Insurance
401(k) with company match
Earned Wage Access (“on-demand pay”) through PayActiv
Hotel Room Discounts
Company Paid Employee Assistance Program
Perks through Benefit Hub
Generous Time Off Package
General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.
Front Desk/Host
Front desk clerk job in Bloomington, IN
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc.
Reviews the cleanliness and organization of the Front Desk and Host station.
Ensures all menus are stocked and properly cleaned and maintained.
Checks for restocking of necessary supplies.
Brings all areas up to standard.
Discusses problem areas with Manager
Conducts merchandise inventory during and after shift, if applicable.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Notifies Manager of any Guest that is perceived to be unhappy.
Assists other Team Members as needed or as business dictates
Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary.
Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas.
Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Manages wait times and communicates information as needed to Guests, Team Members, and Managers.
Delivers silverware as Guests are seated.
Makes timely and accurate calculations of bill transactions.
Greets and assists Guests efficiently and with a smile while processing transactions.
Is responsible for the reconciliation of any monies from their banks.
Completes “To Go” order transactions for Guests and ensures accuracy.
Sells merchandise from the Front Desk, if applicable.
Must be friendly and able to smile frequently.
Restaurant, retail, or cashier experience preferred, but not required.
Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B.
Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be able to articulate clear greetings, requests for assistance, and farewells to Guests.
Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, and stoop frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $12.75 per hour
Salary Range:
7.25
-
12.75
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyFront Desk Associate
Front desk clerk job in Greenwood, IN
Job DescriptionThe Resource Center Associate is responsible for supporting the entire customer service and print production activities according to the contracted company policies and procedures. This will involve the daily operational processes of the assigned customer site and duties will vary by site. Primary responsibility will be to cover a front desk reception area at our customer site, located in Greenwood, IN (US 31 & East Worthsville Rd). Hours are Monday-Friday. No evenings or weekends!
BenefitsAt Van Ausdall & Farrar, our people are our number one asset. Our employees are the driving force that allows us to be successful now, and in the future. Below is an overview of our comprehensive benefits:
Generous PTO
7 paid holidays + 1 personal holiday of your choosing
Weekly Employee Engagement Activities
Paid volunteer time
Monthly Fitness Reimbursement
Tip Lead/Business Referral Program
Medical, Dental & Vision with corresponding Flexible Spending Account (FSA) and Health Savings Account (HSA)
What You Have
Excellent verbal and written communication skills
Friendly and approachable demeanor
Excellent interpersonal and customer service skills
Excellent time management skills, with a proven ability to prioritize and meet multiple deadlines
Ability to function well in a high-paced and at times stressful environment for production center
Dependable and punctual
Collaborative team player, willing to take on any job to help the team as a whole
Ability to take direction and work independently
Strong attention to detail
Resiliency
Confidentiality with proprietary information
Reliable transportation
Ability to do a lot of walking within a production/manufacturing environment (depending on site)
Be able to lift approximately 50 pounds
What You'll Do
Ensure that Resource Center Manager is kept up to date on site activities - particularly those activities that may have an impact on the overall client relationship/expectations
Organize his/her own work and resources systematically with a sense of objectives, practicing time management and the ability to prioritize so that efforts produce desired business results
Ability to serve all metropolitan sites based on home-base site
Being proactive in seeking out opportunities to be helpful during idle time
Providing outstanding customer service in all encounters
Put in initial service tickets on equipment
Phone queue management
Follow dress code, attendance, and customer experience policies
Become fully cross-trained in all site processes across the organization
Production Center:
Operate high volume production equipment
Create and assemble booklets, manuals, stapled packets, marketing materials, and other print materials
Bulk mail runs (site dependent)
Conduct onsite & off-site mail runs (pick-up and delivery), which includes operating VAF company vehicles & customer vehicles (site dependent)
Triage issues with virtual meeting equipment
Refresh of meeting rooms
Mail- sometimes receiving pallets- different types of mail centers. Triage issues with virtual meeting equipment (Cummins). Refresh the meeting rooms.
Trouble shoot print and copy equipment, escalating to a technician when needed
White Glove Service:
Conducting mail runs
Being proactive in seeking out opportunities to be helpful and provide great customer service
Provide administrative services as outlined in the Customer Scope of Work, including (but not limited to):
a. Front Desk supportb. Answering phones and managing emailc. Greeting guests & customersd. Handling scanning projectse. Mail Services, including processing, pick-up and deliveryf. Using production equipment to create booklets, documents, and other services as requested
What You'll Bring to the Role
A high school diploma or equivalent
1-3 years' work experience in a customer facing role
Prior experience working in an administrative capacity, highly desired
Reliable transportation
A valid Indiana state driver's license
Motor vehicle report (MVR) with clean driving history
About VAFVan Ausdall & Farrar is Indiana's leader in business office technology services since 1914. We provide Cloud Solutions, Cybersecurity, IT Managed Services, Copy & Print Solutions, Internet/ISP Services, Phones, Video Surveillance, Document Conversion, and much more. We are a privately-owned, Indianapolis based business whose mission is to provide value-driven technology solutions to meet the individual needs of our customers, while providing world-class customer service & making a positive impact on our community.
At Van Ausdall & Farrar Inc, we are committed to fostering an inclusive and welcoming environment. We are an equal opportunity employer (EOE) and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We encourage individuals of all backgrounds to apply, and we actively seek to promote a workplace where everyone feels valued, respected, and empowered to contribute their best. Please contact us to request reasonable accommodation to participate in the job application or interview process.
Ready to take your career to the next level? Apply today and join a team that's redefining technology solutions for the modern workplace.