Front Desk Agent
Front desk clerk job in Mobile, AL
Manage online, phone and in-person room reservations
Welcome guests, check them in, distribute room keys and explain the hotel's amenities
Take payment from customers
Respond to guests' issues and complaints in a friendly, timely manner
Explain local amenities and attractions to guests
Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs
Assist customers with the planning of special events such as weddings and business conferences
Arrange specialized services for VIP customers
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Front Desk Agent
Front desk clerk job in Mobile, AL
Job Details Mobile, AL Any Hospitality - HotelJob Posting Date(s) 10/13/2025Description
Front Desk Agent - Be the Friendly Face of Our Hotel! Job Type: Full-Time / Part-Time Compensation: Competitive hourly pay + bonuses + growth opportunities
Love Helping People? Love Being the Person Who Knows Everything? This Job's For You!
Our hotel isn't just a place to stay-it's a place where travelers feel at home. And we need YOU-a warm, welcoming, and organized Front Desk Agent-to help create those great guest experiences every single day.
If you're someone who can juggle check-ins, give great local recommendations, and brighten someone's day with just a smile-let's talk!
What You'll Be Doing:
Greet guests like family. Be the first impression and the go-to person during their stay.
Handle check-ins & check-outs. Smooth, quick, and friendly-just the way guests like it!
Answer phones and questions. Whether it's a wake-up call or the best taco in town, you've got the info.
Coordinate with housekeeping and maintenance. Teamwork makes the dream work.
Solve problems on the fly. Room key not working? Need extra pillows? You're the hero they'll remember.
Take payments and handle reservations. Accurately, efficiently, and with a smile.
Why You'll Love Working Here:
Fun team vibes. We laugh, we hustle, we celebrate wins.
Flexible hours. Full-time or part-time-let's find what works for you.
You're not just a number. We actually know your name, and we care about your success.
Growth potential. Many of our managers started at the front desk-this could be step one on your career ladder!
Perks. Bonuses for great performance, discounts on stays, and more.
You're a Perfect Fit If You:
Are a people person with a positive attitude (bonus points for a great smile!)
Can multitask like a pro, even during busy check-in times
Are dependable, punctual, and ready to learn
Have basic computer skills and can handle simple systems (we'll train you!)
Are cool with working evenings, weekends, or holidays (we're 24/7!)
Want a job where your effort and personality actually matter
Open the Door to a Great Opportunity!
If you want a job where every shift brings something new, where you're truly appreciated, and where you can grow into a bigger role, apply now and let's get started!
We can't wait to welcome you to our team!
A&R Group
provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
To ensure equal employment opportunities to qualified individuals with a disability, A&R Group will make reasonable accommodations for the known disability of an otherwise qualified individual, unless undue hardship on the operation of the business would result. Employees who may require a reasonable accommodation should contact the Human Resources Department to begin the ADA interactive process.
Qualifications What You Bring to the Table (Qualifications)
Experience in hospitality? That's a plus-but if you've got the passion and work ethic, we'll show you the ropes
You're organized, dependable, and manage your time like a pro
People skills are your thing-you're a great communicator who genuinely enjoys helping others
Quick on your feet and cool under pressure-you don't back down from a challenge
You're flexible and ready to roll with a schedule that may include early mornings, nights, weekends, and everything in between
During busy seasons, you're ready to jump in for extra hours if needed-teamwork makes the magic happen
Guest satisfaction is your priority-you go above and beyond to make someone's day
Accuracy, speed, and attention to detail? You've got them all
Physically active and comfortable moving around the hotel-on your feet, bending, walking, and staying in motion
Professional, ethical, and always ready to do the right thing
You take pride in great service and know how to leave a lasting impression
Quick to learn, eager to grow, and not afraid of hard work
You work just as well on your own as you do with a team-because you're all about making things happen
What the Role Looks Like Day-to-Day (Working Conditions)
You'll be active and on the move-using your whole body to lift, carry, organize, and restock
Expect to be on your feet a lot-this isn't a desk job, and that's part of the fun
Comfortable lifting up to 25 lbs. and handling moderate physical activity throughout the day
You'll be making frequent, repeated movements-shoulders, elbows, hands, both below waist and overhead
This is a physically engaging role that keeps you on your toes and moving with purpose
You'll need basic math skills for tasks like inventory tracking, restocking, and small daily calculations
Front Desk Agent
Front desk clerk job in Mobile, AL
A & R Hospitality Group is looking for a Guest Service Representative (GSR) who can provide outstanding customer service and always maintains a positive attitude.
About A&R Hospitality Group:
A&R Hospitality Management operates 19 hotels throughout the United States, totaling approximately 1,800 rooms and over $100 million in assets. The company partners with premium brands such as Marriott, Hilton, IHG, Wyndham, and Choice, as well as independent brands in six competitive markets. For additional information, please visit the company's website at *****************
The primary role of the Guest Service Representative is to work at the front desk of the hotel and provide service to hotel guests and clients. The GSR greets and checks in arriving guests and checks out departing guests. The GSR provides excellent customer service to all guests, make reservations for guests arriving on the same day or future dates, answers incoming phone calls, and responds to any guest inquiries or requests.
We are in search of qualified candidates who can excel at the following:
∙ Always maintain a professional appearance
∙ Register all incoming guests and ensure all pertinent information is obtained ∙ Assist in other departments as needed
∙ Address and resolve guest complaints in a timely manner
∙ Block incoming reservations based on guest requests and room availability
∙ Block arriving reservations of all groups
∙ Maintain cleanliness of the back office and front desk area
∙ Anticipate guest needs in order to have superior guest service
∙ Maintain confidentiality and security of proprietary company information and guest information A&R benefits include:
∙ Paid vacation time
∙ Hotel discounts
∙ Paid Holidays
∙ Continuous training
∙ Medical/Dental/Vision Insurance
∙ Supplemental Insurance Available
∙ Free Teledoc for eligible employees
A &R Hospitality Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
View all jobs at this company
Front Desk Agent
Front desk clerk job in Mobile, AL
Represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks, and communicates this information to the appropriate hotel personnel. Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work. Maintains guest room key storage, and maintains and supervises access to safe deposit boxes. Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. Knows the location and types of available rooms as well as the activities and services of the property.
Registers guests and assigns rooms. Accommodates special requests whenever possible.
Assists in pre-registration and blocking of rooms for reservations.
Thoroughly understands and adheres to proper credit, check-cashing, and cash-handling policies and procedures
Understands room status and room status tracking.
Knows room locations, types of rooms available, and room rates.
Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
Files room keys.
Knows how to use front office equipment.
Processes guest check-outs.
Posts and files all charges to guest, master, and city ledger accounts.
Follows procedures for issuing and closing safe deposit boxes.
Uses proper telephone etiquette.
Uses proper mail, package, and message handling procedures.
Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.
Attends department meetings.
Coordinates guestroom maintenance work with the engineering and maintenance division.
Reports any unusual occurrences or request to the manager or assistant manager
Knows all safety and emergency procedures. Is aware of accident prevention policies.
Maintains the cleanliness and neatness of the front desk area.
Understands that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
Perform any and all duties not specifically outlined above that are an inherent part of the position. Perform and execute any requests made by corporate or supervisor in a cooperative and expeditious manner.
Education:
High school graduate or equivalent. Must be able to speak, read, write, and understand the primary language(s) used in the workplace. Must be able to speak and understand the primary language(s) used by guests who visit the workplace.
Experience:
Previous hotel-related experience desired.
Physical:
Requires finger dexterity, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds.
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Front Desk Agent
Front desk clerk job in Mobile, AL
A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer service and always maintains a positive attitude.
About A&R Hospitality Group:
A&R Hospitality Management operates 22 hotels throughout the United States, totaling approximately 1,800 rooms and over $100 million in assets. The company partners with premium brands such as Marriott, Hilton, IHG, Wyndham, and Choice, as well as independent brands in six competitive markets. For additional information, please visit the company's website at *****************
The primary role of the Front Desk Agent is to work at the front desk of the hotel and provide service to hotel guests and clients. The Front Desk Agent greets and checks in arriving guests and checks out departing guests. The Front Desk Agent provides excellent customer service to all guests, makes reservations for guests arriving on the same day or future dates, answers incoming phone calls, and responds to any guest inquiries or requests.
We are in search of qualified candidates who can excel at the following:
∙ Always maintain a professional appearance
∙ Register all incoming guests and ensure all pertinent information is obtained
∙ Assist in other departments as needed
∙ Address and resolve guest complaints in a timely manner
∙ Block incoming reservations based on guest requests and room availability
∙ Block arriving reservations of all groups
∙ Maintain cleanliness of the back office and front desk area
∙ Anticipate guest needs to have superior guest service
∙ Maintain confidentiality and security of proprietary company information and guest information A&R benefits include:
∙ Competitive pay
∙ Paid vacation time
∙ Hotel discounts
∙ Employee Assistance Program
∙ 401(k) - up to 4% company match
∙ Medical/Dental/Vision Insurance
∙ Supplemental Insurance Available
∙ Free Teladoc
A &R Hospitality Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
View all jobs at this company
Front Desk Agent/Night Auditor - PART-TIME
Front desk clerk job in Mobile, AL
We are looking for a dynamic Hotel Front Desk Agent / Auditor to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent / Auditor responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and have work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
We are looking for a flexible person; There is no set schedule.
We need a Front Desk Agent/Auditor who can work any shift asked of them, which includes:
Sunday - Saturday
7am-3pm
3pm-11pm
11pm - 7am (sometimes)
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Maintains customers' privacy
Provide information about our hotel, available rooms, rates, and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs
Knows daily activities and meetings taking place in the hotel. Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Reports any unusual occurrences or requests to the Front Office Manager or General Manager
Manages and resolves all guest complaints in a professional and courteous manner
Performs other duties as assigned
Performs cleaning duties
Skills
Work experience as a Hotel Front Desk Agent, Receptionist or similar role preferred
Experience with the hotel reservation software Opera
Experience with Gmail, Microsoft Office Suite (Word, Excel)
Ability to understand and adhere to proper credit card and cash handling policies and procedures. Able to properly secure guest information.
Proper telephone etiquette
Understanding of how travel planning websites operate, like Expedia, Priceline, Booking and Hotels.com
Engaging and Professional Customer Service Attitude
Excellent communication and organizational skills toward the public, hotel staff and management
We are:
Detail-oriented -- quality and precision-focused
Innovative -- innovative and risk-taking
Aggressive -- competitive and growth-oriented
Outcome-oriented -- results-focused with strong performance culture
Stable -- traditional, stable, strong processes
People-oriented -- supportive and fairness-focused
Team-oriented -- cooperative and collaborative
Job Type:
Part-time
Pay:
From $14.00 per hour
Schedule:
8 hour shift
Day shift
Evening shift
Holidays
Night shift
Overnight shift
Weekends as needed
Ability to commute/relocate:
Mobile, AL 36619: Reliably commute or planning to relocate before starting work (Required)
Education:
High school or equivalent (Required)
Experience:
Hotel experience: 1 year (Preferred)
Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)
Work Location: In person
Front Desk Opener
Front desk clerk job in Mobile, AL
Job Details Mobile Airport - Mobile, AL Part Time High School $12.00 - $13.00 Hourly None AnyDescription
Reports to: General Manager/Assistant General Manager Payment Type: Hourly, non-exempt, Semi-Monthly Part-time -- EARLY MORNING HOURS
(4 AM to 11 AM Weekdays)
Job Summary:
As the first point of contact for our members, it is crucial that the Front Desk Opener is consistently punctual and dependable in opening the facility on time and ensuring that everything is running smoothly. We are looking for someone who takes pride in their work, can be counted on to complete tasks accurately and efficiently, and is committed to maintaining a high standard of service for our members.
Responsibilities:
Opens the fitness center promptly at 4:00 am Monday through Friday
Ensures all cash deposits are handled accurately and securely.
Ensures towels are clean, stocked, and available for members.
Prepares and stocks Juice Bar ingredients and equipment for the day.
Greets members in a friendly and professional manner.
Ensures members and guests check in appropriately.
Assists members with account issues and answer general questions.
Complete regular cleaning tasks throughout the fitness center.
Counts inventory and reports any discrepancies to management.
Performs additional tasks as needed.
Physical Demands:
Must be able to stand for extended periods of time.
Must be able to lift and carry up to 50 lbs.
Must be able to bend, stoop, and reach overhead.
Must be able to handle cleaning chemicals and equipment.
Must be able to work in noisy environment.
Qualifications
Qualifications:
High school diploma or equivalent, some college preferred.
Minimum of 1 year of experience in a customer service role, preferably in a fitness or hospitality environment
Excellent communication and interpersonal skills
Ability to multitask and prioritize effectively in a fast-paced environment.
Ability to handle cash deposits and manage inventory.
Strong attention to detail and organizational skills
Excellent communication and interpersonal skills
Ability to work independently and as part of a team.
Must be punctual and reliable.
Must be able to work Monday through Friday from 4:00 am to 11:00 am
If you are a motivated and enthusiastic individual who is passionate about fitness and providing exceptional customer service, we encourage you to apply for this exciting opportunity as Front Desk Opener at The Club!
Front Desk
Front desk clerk job in Foley, AL
We are looking for a dynamic, experienced Front Desk to join our fast-growing team.
We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you'll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.
Primary Job Responsibilities:
Completes daily insurance verifications for all scheduled patients
Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
Confirm all future appointments
Assist patients with billing questions
Submit Insurance Claims with proper attachments and narratives.
Follow-up with unscheduled recare/treatment appointments.
Qualifications:
2-3 years experience preferred
Associates Degree preferred
Outstanding professionalism, high moral standards, and a self-motivated work ethic
Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
Driven personality to want to strive to be the best in your profession and provide the best care for our patients.
Compensation & Benefits:
Guaranteed Hourly Rate ($18-$20)
Paid Vacation & Paid Holidays
401k Program: with matching contributions
Benefits: (offered at 30 hours or more)
Competitive health, dental, and vision plan
Life Insurance and Disability Insurance
Flexible Schedules
FLSA Status:
Non-Exempt
We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.
Auto-ApplyFront Desk Agent
Front desk clerk job in Atmore, AL
Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
DUTIES & RESPONSIBILITIES
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Front Desk/Host
Front desk clerk job in Mobile, AL
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc.
Reviews the cleanliness and organization of the Front Desk and Host station.
Ensures all menus are stocked and properly cleaned and maintained.
Checks for restocking of necessary supplies.
Brings all areas up to standard.
Discusses problem areas with Manager
Conducts merchandise inventory during and after shift, if applicable.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Notifies Manager of any Guest that is perceived to be unhappy.
Assists other Team Members as needed or as business dictates
Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary.
Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas.
Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Manages wait times and communicates information as needed to Guests, Team Members, and Managers.
Delivers silverware as Guests are seated.
Makes timely and accurate calculations of bill transactions.
Greets and assists Guests efficiently and with a smile while processing transactions.
Is responsible for the reconciliation of any monies from their banks.
Completes “To Go” order transactions for Guests and ensures accuracy.
Sells merchandise from the Front Desk, if applicable.
Must be friendly and able to smile frequently.
Restaurant, retail, or cashier experience preferred, but not required.
Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B.
Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be able to articulate clear greetings, requests for assistance, and farewells to Guests.
Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, and stoop frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $11 per hour
Salary Range:
7.25
-
11
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyFront Desk/Host
Front desk clerk job in Mobile, AL
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences.
NITTY GRITTY DETAILS:
* Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
* Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering.
* Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
* Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
* Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc.
* Reviews the cleanliness and organization of the Front Desk and Host station.
* Ensures all menus are stocked and properly cleaned and maintained.
* Checks for restocking of necessary supplies.
* Brings all areas up to standard.
* Discusses problem areas with Manager
* Conducts merchandise inventory during and after shift, if applicable.
* Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
* Notifies Manager of any Guest that is perceived to be unhappy.
* Assists other Team Members as needed or as business dictates
* Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary.
* Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas.
* Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
* Manages wait times and communicates information as needed to Guests, Team Members, and Managers.
* Delivers silverware as Guests are seated.
* Makes timely and accurate calculations of bill transactions.
* Greets and assists Guests efficiently and with a smile while processing transactions.
* Is responsible for the reconciliation of any monies from their banks.
* Completes "To Go" order transactions for Guests and ensures accuracy.
* Sells merchandise from the Front Desk, if applicable.
* Must be friendly and able to smile frequently.
* Restaurant, retail, or cashier experience preferred, but not required.
* Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B.
* Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
* Must demonstrate ability to read and communicate in English.
* Must be able to articulate clear greetings, requests for assistance, and farewells to Guests.
* Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention.
* Must be at least 16 years of age.
Requirements
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
* Work days, nights, and/or weekends as required.
* Work in noisy, fast paced environment with distracting conditions.
* Read and write handwritten notes.
* Lift and carry up to 30 pounds.
* Move about facility and stand for long periods of time.
* Walk or stand 100% of shift.
* Reach, bend, and stoop frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
* Compensation is from $7.25 - $11 per hour
Salary Range:
7.25
* 11
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyFront Desk Agent
Front desk clerk job in Orange Beach, AL
The Guest Service Representative works at the front desk of the hotel and provides service to hotel guests and clients. The GSR greets and checks in arriving guests and checks out departing guests. The GSR provides excellent customer service to all guests, makes reservations for guests arriving on the same day or future dates, answers incoming phone calls, and responds to any guest inquiries or requests.
Duties and Responsibilities:
· Block incoming reservations based on guest requests and the availability of rooms to meet those requests.
· Block arriving reservations of all groups if deemed necessary, pre-register the rooms in the property computer system, place keys in envelopes and note the room number on the envelopes.
· Register all incoming guests, making sure that all pertinent information is obtained, registration card is completed, and the method of payment is established.
· Accept and record credit card and photo ID information on guest accounts in the hotel computer system.
· Assist as needed in other departments and areas including the Guest Breakfast, Housekeeping, Laundry, and property designated events.
· Maintain the cleanliness of the back office and front desk area.
· Anticipate guest needs, respond promptly, and acknowledge all guests in a timely and courteous fashion.
· Maintain a positive attitude.
· Address and resolve guest complaints in a timely manner to ensure guest satisfaction.
· Document all guest requests and concerns and communicate information to the personnel responsible for proper handling in a timely manner.
· Prepare a shift drop verifying the totals determined match the totals in the property management system.
· Maintain the confidentiality and security of proprietary company information, correspondence, reports, and files.
· Manage and document all Lost and Found items as directed by management's policies and procedures.
· Perform other duties as assigned by management.
· Follow and adhere to all standards and regulations set forth by your hotel and as directed by management.
· Be a Brand Ambassador of A&R's Culture, Mission, and Values.
Required Skills and Experience:
· Previous hospitality experience preferred but not required.
· Highly energetic and motivated individual
· Ability to take initiative and work with little direction.
· Excellent interpersonal communication skills with strong customer/client focus essential.
· Strong critical thinking skills
· Ability to work in a fast-paced, high-pressure environment.
· Ability to shift and manage multiple priorities.
· Result driven focus and ability to work through to completion in a timely manner.
Other Skills Required:
· Physical: Must be able to stand for periods of time; ability to lift to 25 lbs.; may require frequent bending, stooping, and kneeling
· Mathematical: Must be able to use basic mathematical techniques including percentages and ratios
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Front Desk Agent
Front desk clerk job in Foley, AL
Job DescriptionThe Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest's stay which can include multitasking, and performing the following duties in a manner that reflects our hotel's vision, mission, and core values.Compensation:
$14 per hour
Responsibilities:
Operate hotel switchboard, take calls and provide information and transfer calls
Take reservations in person, via email, or over the phone, including group bookings.
Provide guests with information about hotel amenities, dining, and travel directions.
Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process
Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly.
Qualifications:
Proven customer service experience with a strong guest-focused mentality
Experience in food service or hospitality is preferred but not required-we welcome applicants at all experience levels.
Physical ability to stand, walk, and lift up to 25 pounds as needed.
Availability to work flexible schedules, including weekends and holidays.
Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint
About Company
Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners
Front Desk Associate
Front desk clerk job in Orange Beach, AL
Minimum Skills and Abilities Required:
Listens to and understands information and ideas presented through spoken words
Adds, subtracts, multiplies, or divides quickly and correctly
Speaks clearly so that it is understandable to a listener
Reads and understands the information and ideas presented in written English
Able to cope with stressful customer interactions
Recognizes when something is wrong or likely to go wrong
Demonstrates knowledge of principles for providing customer service and quality standards
Recognize other's reactions and understand why they react the way they do
Sees details of objects at a close range
Uses abdominal, back and leg muscles to support the body continuously over 10 hours without fatiguing
Able to lift 40 pounds occasionally
High School Diploma or GED
Essential Functions and Responsibilities:
Serves as a representative of Brett/Robinson, displaying courtesy, tact, consideration, and discretion in all interactions with other employees of Brett/Robinson, owners, guests, and other members of the community
Provides customer care to others
Maintains strict key control
Receives guests or owners at the front desk by check-in and check-out procedures
Provides information to owners and guests regarding area points of interest, policies, and guest services via face to face, in writing, or over the telephone
Enters, records, and maintains information regarding front desk activities
Controls operations of cash drawer
Observes and evaluates the outcomes of a problem situation to identify lessons learned or redirect efforts
Enters reservations information and on-line booking
Attends departmental meetings
Performs all work with attention to detail, using standards of quality and professionalism
Safely performs all work and reports safety hazards
Performs other duties as assigned
Working Conditions:
Front desk employees must be able to work their assigned hours. General hours of operation are 7 am to 11 pm seven days per week. Weekend work is expected. Hours of operation are complex specific. The 11 pm to 7 am shift is hired specifically for that period.
Uniforms are required for front desk staff and must be clean, pressed, and fit appropriately. They are available at Liberty Linen. To assist the employee, Brett/Robinson will deduct the uniform expenses from your weekly check until your account is paid. Conservative hairstyles, makeup, and jewelry are allowed.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Front Desk Agent
Front desk clerk job in Gulf Shores, AL
A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer service and always maintains a positive attitude.
About A&R Hospitality Group:
A&R Hospitality Management operates 22 hotels throughout the United States, totaling approximately 1,800 rooms and over $100 million in assets. The company partners with premium brands such as Marriott, Hilton, IHG, Wyndham, and Choice, as well as independent brands in six competitive markets. For additional information, please visit the company's website at *****************
The primary role of the Front Desk Agent is to work at the front desk of the hotel and provide service to hotel guests and clients. The Front Desk Agent greets and checks in arriving guests and checks out departing guests. The Front Desk Agent provides excellent customer service to all guests, makes reservations for guests arriving on the same day or future dates, answers incoming phone calls, and responds to any guest inquiries or requests.
We are looking for a candidate who has open availability and one with flexible hours.
We are in search of qualified candidates who can excel at the following:
∙ Always maintain a professional appearance
∙ Register all incoming guests and ensure all pertinent information is obtained
∙ Assist in other departments as needed
∙ Address and resolve guest complaints in a timely manner
∙ Block incoming reservations based on guest requests and room availability
∙ Block arriving reservations of all groups
∙ Maintain cleanliness of the back office and front desk area
∙ Anticipate guest needs to have superior guest service
∙ Maintain confidentiality and security of proprietary company information and guest information A&R benefits include:
∙ Competitive pay
∙ Paid vacation time
∙ Hotel discounts
∙ Employee Assistance Program
∙ 401(k) - up to 4% company match
∙ Medical/Dental/Vision Insurance
∙ Supplemental Insurance Available
∙ Free Teladoc
A &R Hospitality Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
View all jobs at this company
Front Desk Agent
Front desk clerk job in Mobile, AL
Check guests in and out of their rooms
Answer any questions guests have
Make recommendations for activities and restaurants
Store any luggage guests have
Answer the phone and direct the call
Take reservations on the phone
Arrange transportation for guests
Maintain the record of guests that have checked in and out
-PTO Available
-Vacation Available
-Benefits & discounts available
-Other employment incentives available
View all jobs at this company
Front Desk Agent
Front desk clerk job in Mobile, AL
Job Details Mobile, AL Any Hospitality - HotelDescription
Front Desk Agent - Be the Friendly Face of Our Hotel! Job Type: Full-Time / Part-Time Compensation: Competitive hourly pay + bonuses + growth opportunities
Love Helping People? Love Being the Person Who Knows Everything? This Job's For You!
Our hotel isn't just a place to stay-it's a place where travelers feel at home. And we need YOU-a warm, welcoming, and organized Front Desk Agent-to help create those great guest experiences every single day.
If you're someone who can juggle check-ins, give great local recommendations, and brighten someone's day with just a smile-let's talk!
What You'll Be Doing:
Greet guests like family. Be the first impression and the go-to person during their stay.
Handle check-ins & check-outs. Smooth, quick, and friendly-just the way guests like it!
Answer phones and questions. Whether it's a wake-up call or the best taco in town, you've got the info.
Coordinate with housekeeping and maintenance. Teamwork makes the dream work.
Solve problems on the fly. Room key not working? Need extra pillows? You're the hero they'll remember.
Take payments and handle reservations. Accurately, efficiently, and with a smile.
Why You'll Love Working Here:
Fun team vibes. We laugh, we hustle, we celebrate wins.
Flexible hours. Full-time or part-time-let's find what works for you.
You're not just a number. We actually know your name, and we care about your success.
Growth potential. Many of our managers started at the front desk-this could be step one on your career ladder!
Perks. Bonuses for great performance, discounts on stays, and more.
You're a Perfect Fit If You:
Are a people person with a positive attitude (bonus points for a great smile!)
Can multitask like a pro, even during busy check-in times
Are dependable, punctual, and ready to learn
Have basic computer skills and can handle simple systems (we'll train you!)
Are cool with working evenings, weekends, or holidays (we're 24/7!)
Want a job where your effort and personality actually matter
Open the Door to a Great Opportunity!
If you want a job where every shift brings something new, where you're truly appreciated, and where you can grow into a bigger role, apply now and let's get started!
We can't wait to welcome you to our team!
A&R Group
provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
To ensure equal employment opportunities to qualified individuals with a disability, A&R Group will make reasonable accommodations for the known disability of an otherwise qualified individual, unless undue hardship on the operation of the business would result. Employees who may require a reasonable accommodation should contact the Human Resources Department to begin the ADA interactive process.
Qualifications What You Bring to the Table (Qualifications)
Experience in hospitality? That's a plus-but if you've got the passion and work ethic, we'll show you the ropes
You're organized, dependable, and manage your time like a pro
People skills are your thing-you're a great communicator who genuinely enjoys helping others
Quick on your feet and cool under pressure-you don't back down from a challenge
You're flexible and ready to roll with a schedule that may include early mornings, nights, weekends, and everything in between
During busy seasons, you're ready to jump in for extra hours if needed-teamwork makes the magic happen
Guest satisfaction is your priority-you go above and beyond to make someone's day
Accuracy, speed, and attention to detail? You've got them all
Physically active and comfortable moving around the hotel-on your feet, bending, walking, and staying in motion
Professional, ethical, and always ready to do the right thing
You take pride in great service and know how to leave a lasting impression
Quick to learn, eager to grow, and not afraid of hard work
You work just as well on your own as you do with a team-because you're all about making things happen
What the Role Looks Like Day-to-Day (Working Conditions)
You'll be active and on the move-using your whole body to lift, carry, organize, and restock
Expect to be on your feet a lot-this isn't a desk job, and that's part of the fun
Comfortable lifting up to 25 lbs. and handling moderate physical activity throughout the day
You'll be making frequent, repeated movements-shoulders, elbows, hands, both below waist and overhead
This is a physically engaging role that keeps you on your toes and moving with purpose
You'll need basic math skills for tasks like inventory tracking, restocking, and small daily calculations
Front Desk Agent
Front desk clerk job in Mobile, AL
A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer service and always maintains a positive attitude.
About A&R Hospitality Group:
A&R Hospitality Management operates 21 hotels throughout the United States, totaling approximately 1,800 rooms and over $100 million in assets. The company partners with premium brands such as Marriott, Hilton, IHG, Wyndham, and Choice, as well as independent brands in six competitive markets. For additional information, please visit the company's website at *****************
The primary role of the Front Desk Agent is to work at the front desk of the hotel and provide service to hotel guests and clients. The Front Desk Agent greets and checks in arriving guests and checks out departing guests. The Front Desk Agent provides excellent customer service to all guests, makes reservations for guests arriving on the same day or future dates, answers incoming phone calls, and responds to any guest inquiries or requests.
We are in search of qualified candidates who can excel at the following:
∙ Always maintain a professional appearance
∙ Register all incoming guests and ensure all pertinent information is obtained
∙ Assist in other departments as needed
∙ Address and resolve guest complaints in a timely manner
∙ Block incoming reservations based on guest requests and room availability
∙ Block arriving reservations of all groups
∙ Maintain cleanliness of the back office and front desk area
∙ Anticipate guest needs to have superior guest service
∙ Maintain confidentiality and security of proprietary company information and guest information A&R benefits include:
∙ Competitive pay
∙ Paid vacation time
∙ Hotel discounts
∙ Employee Assistance Program
∙ Paid training
∙ Medical/Dental/Vision Insurance
∙ Supplemental Insurance Available
∙ Free Teladoc
A &R Hospitality Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
View all jobs at this company
Front Desk Agent
Front desk clerk job in Foley, AL
Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
DUTIES & RESPONSIBILITIES
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Front Desk Agent
Front desk clerk job in Gulf Shores, AL
Job Details Gulf Shores, AL Any Hospitality - HotelDescription
Front Desk Agent - Be the Friendly Face of Our Hotel! Job Type: Full-Time / Part-Time Compensation: Competitive hourly pay + bonuses + growth opportunities
Love Helping People? Love Being the Person Who Knows Everything? This Job's For You!
Our hotel isn't just a place to stay-it's a place where travelers feel at home. And we need YOU-a warm, welcoming, and organized Front Desk Agent-to help create those great guest experiences every single day.
If you're someone who can juggle check-ins, give great local recommendations, and brighten someone's day with just a smile-let's talk!
What You'll Be Doing:
Greet guests like family. Be the first impression and the go-to person during their stay.
Handle check-ins & check-outs. Smooth, quick, and friendly-just the way guests like it!
Answer phones and questions. Whether it's a wake-up call or the best taco in town, you've got the info.
Coordinate with housekeeping and maintenance. Teamwork makes the dream work.
Solve problems on the fly. Room key not working? Need extra pillows? You're the hero they'll remember.
Take payments and handle reservations. Accurately, efficiently, and with a smile.
Why You'll Love Working Here:
Fun team vibes. We laugh, we hustle, we celebrate wins.
Flexible hours. Full-time or part-time-let's find what works for you.
You're not just a number. We actually know your name, and we care about your success.
Growth potential. Many of our managers started at the front desk-this could be step one on your career ladder!
Perks. Bonuses for great performance, discounts on stays, and more.
You're a Perfect Fit If You:
Are a people person with a positive attitude (bonus points for a great smile!)
Can multitask like a pro, even during busy check-in times
Are dependable, punctual, and ready to learn
Have basic computer skills and can handle simple systems (we'll train you!)
Are cool with working evenings, weekends, or holidays (we're 24/7!)
Want a job where your effort and personality actually matter
Open the Door to a Great Opportunity!
If you want a job where every shift brings something new, where you're truly appreciated, and where you can grow into a bigger role, apply now and let's get started!
We can't wait to welcome you to our team!
A&R Group
provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
To ensure equal employment opportunities to qualified individuals with a disability, A&R Group will make reasonable accommodations for the known disability of an otherwise qualified individual, unless undue hardship on the operation of the business would result. Employees who may require a reasonable accommodation should contact the Human Resources Department to begin the ADA interactive process.
Qualifications What You Bring to the Table (Qualifications)
Experience in hospitality? That's a plus-but if you've got the passion and work ethic, we'll show you the ropes
You're organized, dependable, and manage your time like a pro
People skills are your thing-you're a great communicator who genuinely enjoys helping others
Quick on your feet and cool under pressure-you don't back down from a challenge
You're flexible and ready to roll with a schedule that may include early mornings, nights, weekends, and everything in between
During busy seasons, you're ready to jump in for extra hours if needed-teamwork makes the magic happen
Guest satisfaction is your priority-you go above and beyond to make someone's day
Accuracy, speed, and attention to detail? You've got them all
Physically active and comfortable moving around the hotel-on your feet, bending, walking, and staying in motion
Professional, ethical, and always ready to do the right thing
You take pride in great service and know how to leave a lasting impression
Quick to learn, eager to grow, and not afraid of hard work
You work just as well on your own as you do with a team-because you're all about making things happen
What the Role Looks Like Day-to-Day (Working Conditions)
You'll be active and on the move-using your whole body to lift, carry, organize, and restock
Expect to be on your feet a lot-this isn't a desk job, and that's part of the fun
Comfortable lifting up to 25 lbs. and handling moderate physical activity throughout the day
You'll be making frequent, repeated movements-shoulders, elbows, hands, both below waist and overhead
This is a physically engaging role that keeps you on your toes and moving with purpose
You'll need basic math skills for tasks like inventory tracking, restocking, and small daily calculations