Patient Care Coordinator
Front desk coordinator job in Columbia, MO
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
* Answers and responds to telephone inquiries in a professional and timely manner
* Schedules appointments
* Gathers patients and insurance information
* Verifies and enters patient demographics into EMR ensuring all fields are complete
* Verifies vision and medical insurance information and enters EMR
* Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
* Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
* Prepare insurance claims and run reports to ensure all charges are billed and filed
* Print and prepare forms for patients visit
* Collects and documents all charges, co-pays, and payments into EMR
* Allocates balances to insurance as needed
* Always maintains a clean workspace
* Practices economy in the use of _me, equipment, and supplies
* Performs other duties as needed and as assigned by manager
* High school diploma or equivalent
* Basic computer literacy
* Strong organizational skills and attention to detail
* Strong communication skills (verbal and written)
* Must be able to maintain patient and practice confidentiality
Benefits
* 401(k) with Match
* Medical/Dental/Life/STD/LTD
* Vision Service Plan
* Employee Vision Discount Program
* HSA/FSA
* PTO
* Paid Holidays
* Benefits applicable to full Time Employees only.
Physical Demands
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
Lead Practice Coordinator
Front desk coordinator job in Columbia, MO
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
* Belonging: We cultivate a space where everyone can show up as their authentic self.
* Empathy: We seek out diverse perspectives and listen to learn without judgment.
* Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
* One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Lead Practice Coordinator is responsible for the oversight of the front office daily activities for their assigned practice group locations, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $20.00 - $25.00/hour, plus quarterly bonus/incentive potential
Location: 4500 Stellar Drive Ste 104 Columbia, MO 65201
Hours: 8:45 am - 5:15 pm Monday - Friday
Duties/Responsibilities:
Operational Excellence:
* Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
* Conduct schedule preparation process for all patients to ensure paperwork and documentation is complete, credit card on file is current, demographics are accurate, and chart is prepared.
* General office duties to ensure the practice is running smoothly and prepared for patients and clinicians.
* Monitor Practice Group phone queue operational monitoring to ensure resources are aligned across the group to manage demand of incoming calls, while balancing other duties
* Coordinate efforts across Practice Coordinators to ensure KPI achievement.
* Lead the implementation of new processes at the practice level as they are rolled out by the Practice Group Manager or Clinical Director.
* Fill in gaps for front office staff vacancies as needed to ensure availability of resources to our patients and clinicians.
Patient Support:
* Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
* Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
* Provide support across Practice Group to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, etc.
* Manage any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
* Collect all in-person and telehealth co-payments and account balances at the time of service.
* Complete insurance eligibility verification, reach out to patients to resolve issues as needed.
Clinician Support:
* Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
* Coordinate with clinicians pertaining to any additional patient questions.
* Support clinician schedules by auditing for appointment accuracy.
Practice Coordinator Support:
* Troubleshoot workflow issues and implement workable solutions for Practice Coordinators.
* Lead onboarding and on-the-job training for new Practice Coordinators joining the organization.
* Ensure front office coverage across the Practice Group.
* Fill in for any practice coordinator vacancies as needed.
* Maintain a pleasant, secure, and motivational working environment.
Required Skills/Abilities:
* Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
* Ability to work independently and as a team member.
* Excellent communication skills, both written and verbal.
* Proficient in using Computer Software Applications (Microsoft Office & EMRs)
* Comfortable handling sensitive and confidential Information (HIPAA)
* Flexibility to travel between locations throughout the week
Education and Experience:
* High School or equivalent required, associates/bachelor's degree preferred.
* 2+ years of demonstrated success in a healthcare operations role or 1+ year exceptional performance in similar role or setting.
Professionalism and Decision-making Responsibilities:
* Behave Ethically: Understand ethical behavior and business practices and ensure own behavior and the behavior of others are consistent with these standards and align with the values of the company.
* Mentoring Aptitude & Desire: Possess the interest, ability, and skills to coach junior employees as they grow and develop in their role.
* Build Relationships: Establish and maintain positive working relationships with others internally and externally to achieve the organization's goals. Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
* Growth Mindset: Actively look for ways to improve processes/performance. Assess problem situations to identify causes, gather and process relevant information, and make recommendations and/or resolve the problem.
* Flexibility and Adaptability: Willingness to be flexible in responsibilities and easily adapt to the company's needs.
* Organization & Attention to Detail: Set priorities, develop a work schedule, and monitor progress towards goals, and track details, data, information. Understand the need for accurate information in data entry and communication with patients/clients and staff.
* Conflict Resolution: Work cooperatively and effectively with others to resolve problems and express disagreements in a way that does not attack/disparage others or impact patient care.
In Office and Travel Requirements:
* 100% Onsite; flexibility to travel between locations within the assigned Practice Group throughout the week is required.
Physical Requirements:
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
Patient Service Representative - Neurology Institute
Front desk coordinator job in Columbia, MO
RESPONSIBILITIES Job Specific Competencies:
Demonstrates knowledge and ability to check patients in and out for his/her clinic visit.
Maintains patient demographics and insurance records.
Demonstrates knowledge of basic insurance and billing procedures.
Performs routine duties associated with patient scheduling, payments and co-payments.
Performs secretarial duties in a timely and efficient manner.
Ensures customer friendly telephone communication.
Provides appropriate safety and infection control measures.
JCMG Core Competencies:
Strives for continuous quality improvement.
Participates in educational experiences designed to maintain and/or improve professional competence.
Maintains high work ethic standards.
Provides quality customer service to staff, patients and visitors at all times.
MINIMUM QUALIFICATIONS
Education:
High school diploma or GED
Experience:
Minimum of one year experience in customer service setting, preferably six months receptionist experience in healthcare setting
Experience with office equipment
Certification/License:
N/A
Knowledge/Skills/Abilities:
Articulate
Computer skills required
Good telephone communication skills
WORK ENVIRONMENT
Works in heated and air-conditioned area consistent with a normal office environment. BENEFITS
Health insurance & employer paid short- and long-term disability
Generous PTO policy, beginning at 148-hours annually
56 hours paid Holiday Leave
Employer Retirement Plan (401K) with employer match
Tuition reimbursement and other professional advancements, including a Medical Assistant training program
Patient Services Coordinator (CPCP)
Front desk coordinator job in Columbia, MO
Essential Job Functions:
Greets, instructs, directs and schedules patients and visitors.
Retrieves insurance and patient information, provides forms for tests or interoffice communications and secures signatures as needed.
Enters new and established patient information into the computer.
Answers incoming calls, schedules appointments for patients, dispatches messages and/or calls appropriately.
Performs patient care activities within the scope of data entry/processing and patient account functions.
Collection of payments, answers questions regarding insurance claims, obtaining disability insurance benefits, home health care, medical equipment, surgical care, medical records and patient referrals.
In communicating with patients, families, visitors and associates, a caring, friendly, personal and professional approach is expected.
Performs related duties as assigned.
Knowledge, Skills, and Abilities:
Skill in greeting patients and answering the telephone in a pleasant and helpful manner.
Ability to sort, read, understand and follow written and oral instruction.
Ability to sort and file materials correctly by alphabetical, numerical or color-coded systems.
Must display initiative and willingness to accept additional duties in the front office area during absences and adapt to fluctuating workload.
Must be able to communicate clearly and establish and maintain effective working relationships with patients, staff, and the public.
Experience and Education Qualifications:
Medical office training beneficial. Education necessary to communicate effectively in written and verbal form. Knowledge of business office procedures, medical terminology and insurance procedures beneficial. Must have computer knowledge, typing skills and knowledge of basic math.
One year experience in a clinic setting beneficial or two years in a public contact position.
CPR certification beneficial
Supervisory Requirements:
None
Employment Requirements:
Successful completion of background check including criminal record, driving record and abuse/neglect.
Completion of New Hire Orientation at the beginning of employment.
All training requirements including Relias Learning at the beginning of employment and annually thereafter.
Physical Requirements:
ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up to 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Position Perks & Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Preferred Family Health Care is a Smoke and Tobacco Free Workplace.
Auto-ApplyReceptionist- H
Front desk coordinator job in Columbia, MO
General Purpose The primary purpose of your job position is to attend to and greet visitors and answer telephone. It is limited to clerical duties only and located and limited to the Reception/Administrative area. ***This position has no clinical involvement/duties of any kind***
Essential Duties
β’ Provide general administrative and clerical support.
β’ Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor.
β’ Answer telephone calls and take messages or forward calls.
β’ Check visitors in and direct or escort them to specific destinations;
β’ Inform other employees of visitors' arrivals and cancellations.
β’ Maintain visitor sign- in log.
β’ Handle incoming and outgoing mail
β’ Schedule appointments and maintain meeting room bookings.
β’ Maintain and tidy the reception area.
β’ Perform other duties as assigned.
β’ Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator.
β’ Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information.
Supervisory Requirements
This position has no supervisor responsibilities
Qualification
Education and/or Experience
Must possess, as a minimum, a high school diploma or GED.
Previous administrative or receptionist experience preferred.
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers and employees.
Mathematical Skills
Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Certificates, Licenses, Registrations
To perform this job successfully, an individual must have basic knowledge of Microsoft Suite products, clerical functions and multiline phone system.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Prolonged use of a desktop or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand, walk, and talk, read or hear. Frequent use of all office-related equipment to include; copier/scanner/fax, telephone, and calculator. No travel required
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is typically low to moderate.
Additional Information
Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
Front Desk Agent
Front desk coordinator job in Columbia, MO
Property Location:
1000 Knipp Street - Columbia, Missouri 65203You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
Incentives -
Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
Work-life-balance
- Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth -
Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being -
Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement -
Company-matched 401(k)
Award-winning
- Ranked among Newsweek's America's Greatest Workplaces 2025
BASIC FUNCTION & JOB DUTIES:
Performs all front desk related functions including but not limited to checking guests in/out, promoting sales related programs, maintaining guest records, cash handling, etc. Responsible for auditing the previous day's receipts to verify and balance entries, runs reports and verifies accuracy of information. May also assist with set up of breakfast. May include food preparation, set up, service and/or cleaning. Only team member on property for the majority of the work shift and must be willing to and have the ability to work alone. Responsible for guest safety and security during overnight hours.
Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner. Responds promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.
GENERAL KNOWLEDGE, SKILL AND ABILITY:
Requires ability to take written and verbal direction and speak English clearly and read English. Requires ability to relate to the public in a warm, friendly manner in providing a hospitable environment. Requires ability to give attention to detail and to handle multiple tasks simultaneously and efficiently.
Requires thorough knowledge of Drury Hotels' policies and procedures, for guest services. Requires ability to handle money, make change and utilize office machines in the normal day-to-day activities. Maintains the front desk lobby area in a clean and organized manner. Complies with hotel's safety and security rules and instructions in performing work efficiently while protecting self, team members, guests and the hotel. Must be willing to and have the ability to work alone as scheduled. At some locations, may be the only team member on property during work shift.
Rise. Shine. Work Happy.Hiring Immediately!
At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine.
At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That's the Drury Way. Our 6,100+ team members work together-across 150 hotels in 30 states-to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE
Explore Our Culture
Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call ************ or email **************************.
Easy ApplyScheduling Coordinator for In Home Care
Front desk coordinator job in Columbia, MO
Job DescriptionScheduling Coordinator for In Home Care
Schedule: Monday-Friday, standard office hours
Pay Range: $18-$21 per hour
Are you meticulous, compassionate, and motivated to make a positive impact every day? Phoenix Home Care & Hospice is on the lookout for a dedicated Care Coordinator to join our In-Home Program. In this role, you will play a crucial part in connecting clients with reliable, in-home caregivers who assist them with their daily living needs. If you thrive in a fast-paced environment, appreciate fostering meaningful relationships, and take pride in creating effective care plans that allow others to live safely and comfortably at home, we would love to hear from you!
Key Responsibilities
Accurately staff and schedule caregivers to match client needs
Manage multi-line phone system-answer inquiries, route calls, and handle messages
Build and maintain strong relationships with clients, families, and field staff
Interview and onboard potential field staff candidates
Troubleshoot scheduling, client, or caregiver issues and provide timely resolutions
Maintain organized client files and monthly summary reports
Review client documentation before onboarding new clients
Execute additional administrative or special projects as assigned
Required Qualifications
Can be entry level-We will train
Strong computer skills
Excellent organization, attention to detail, and problem-solving skills
High school diploma or GED required
Professional, compassionate, empathetic communication skills
Benefits
Competitive salary
Signed offer letter with every job offer
Comprehensive benefits package: major medical plans, dental, vision, and spousal coverage
Paid holidays and PTO starting day one
Career advancement opportunities
Positive, growth-oriented workplace culture
Why Phoenix Home Care & Hospice?
At Phoenix, we're more than a home care provider-we're a community built on compassion, integrity, and mutual support. In your role as a Care Coordinator, you'll be supported by leadership committed to your success and the success of your team. You'll play a critical role in ensuring seamless care delivery and in shaping a compassionate, collaborative environment.
Apply Today
If you're organized, empathetic, and ready to support both caregivers and clients with excellence, we want to hear from you. Choose Phoenix-Apply now and work for a company that honors its word - in writing.
Care Coordinator II
Front desk coordinator job in Jefferson City, MO
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.
*****POSITION IS REMOTE BUT CANDIDATE MUST RESIDE IN STATE OF MISSOURI*****
**Position Purpose:** Supports care management activities and the teams assigned to members to ensure services are delivered by the healthcare providers and partners and continuity of care/member satisfaction is achieved. Interacts with members by performing member outreach telephonically or through home-visits and documents the plan for care/services of activities.
+ Provides outreach to members via phone or home visits to engage members and discuss care plan/service plan including next steps, resources, questions or concerns related to recommended care, and ongoing education for the member throughout care/service, as appropriate
+ Coordinates care activities based on the care plan/service plan and works with healthcare and community providers and partners, and members/caregivers to accommodate changes or progress, as needed
+ Serves as support on various member and/or provider inquiries, requests, or concerns related to care plan/service plan
+ Communicates with care managers, practitioners, and others as needed to facilitate member services and to ensure continuity of care/service
+ May support performing service assessments/screenings for members and documenting the member's care needs
+ Supports documenting and maintaining member records in accordance with state and regulatory requirements and distribution to providers as needed
+ Follows standards of practice and policies compliant with contractual requirements and regulatory guidelines and standards
+ Ability to identify needs and make referrals to Care Manager, community based organizations, and Disease Manager
+ Provide education on benefits and resources available
+ Performs other duties as assigned.
+ Complies with all policies and standards.
**Education/Experience:** Requires a High School diploma or GED.
Requires 1 - 2 years of related experience
Pay Range: $17.50 - $27.50 per hour
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
Patient Services Coordinator
Front desk coordinator job in Columbia, MO
Patient Services Coordinator Full Time / 40 hours per week (M-F, 8-4:30) Urology Associates of Central Missouri is a leading private urology practice serving the central Missouri region. We pride ourselves on being the most comprehensive practice in the area, offering advanced diagnostic and treatment options for a wide range of urological disorders in both men and women.
Currently, we are seeking a full-time Patient Services Coordinator to join our dedicated team. As a Patient Services Coordinator, you will play a vital role in ensuring smooth daily patient flow and providing excellent patient care. Our goal is to deliver the highest level of care, utilizing the latest clinically proven techniques.
To excel in this role, we are seeking an energetic and multitasking individual who can thrive in a fast-paced environment. As a team-oriented and patient-centered professional, you will take pride in your work and find fulfillment in making a difference in the lives of our patients.
Key responsibilities of the Patient Services Coordinator include professionally greeting and welcoming patients and their friends/family, answering and directing incoming calls to the appropriate personnel, and facilitating effective communication between patients and clinical staff. Adherence to the US Oncology Compliance Program, including the Code of Ethics and Business Standards, as well as US Oncology's Shared Values, is an integral part of this role.
The ideal candidate for this position will possess an outgoing and friendly demeanor, a positive work ethic, and a proven ability to collaborate effectively within a team environment. While some customer service experience is preferred, we are willing to train the right individual. It is essential that you embody the values of our company and consistently provide patients with the highest levels of care.
If you are seeking an opportunity where you can be proud of what you do, work hard, have fun, and make a positive impact in the lives of our patients, Urology Associates of Central Missouri is the place for you.
We offer a friendly and supportive work environment, competitive compensation, and a comprehensive benefits package. If you are interested in joining our team, please submit your application. We look forward to reviewing your qualifications and potentially welcoming you to our team.
Why work for us? We offer challenging positions in a fast-paced environment. If you enjoy people and want the opportunity to make a difference in the lives of many, check us out!
We offer a competitive benefits package that includes -
* Medical
* Dental
* Vision
* Life
* Short Term Disability Coverage
* 401k Retirement Plan
* Paid Time Off
* Wellness program that rewards you for practicing a healthy lifestyle!
This position is conveniently located at 105 Keene Street, Columbia, Missouri!
Responsibilities
* Greets patients as they approach the checkout desk
* Closely review the physican follow up orders and schedule appropriatley.
* Updates demographics and insurance information in the system.
* Collects co-pays and balances; provides receipt as needed
* Answers phone calls in a prompt, courteous, professional manner.
* Answers, screens, and responds to routine questions via phone, electronic communications, or face to face contact, routes to appropriate personnel, or take thorough messages.
* Pages clinic personnel as appropriate.
* Communicate messages in an accurate and timely manner
* Records patient cancellations and missed appointments.
* Notifies appropriate staff of the cancellation and makes note in patient chart.
* Maintains lobby area in a neat and orderly
* Maintains a legible supply of forms and appropriate office supplies required daily
* Adheres to confidentiality, state, federal, and HIPPA (Health Insurance Portability and Accountability Act) laws and guidelines with regards to patient's records.
* Maintains the chart message and anything that is in queue.
* Scans and copies updated insurance cards.
Qualifications
High school diploma or equivalent required.
Medical office experience highley preferred.
Exceptional customer service required.
Proficiency with computer systems and MicroSoft (Outlook, Office Word, and Excel) required.
Must successfully complete required e-learning courses within 90 days of occupying position
Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities; demonstrates flexibility.
Shows Work Commitment: Sets high standards of performance and works efficiently to achieve them.
Commits to Quality: Emphasizes the need to deliver quality products and/or services
Front Office Coordinator
Front desk coordinator job in Columbia, MO
Job Title: Front Office Coordinator
Employment Classification: Non-exempt, Hourly
Status: Full Time
Travel Required: Yes - Jefferson City
The Front Office/Patient Access Coordinator is responsible for demonstrating knowledge and application of job duties and functions under the direction of his/her manager(s) and/or Director(s); respectfully interacts with all levels of staff; provides assistance, as needed, during assigned duty hours; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; advocates for the quality of life of our patients while maintaining compliance with all applicable laws, regulatory and organizational standards; supports the company's core values.
Summary of Duties and Responsibilities
Check patients in and out
Copy/scan insurance cards
Take patient photo
Collect co-pays and deductibles
Post payments to patient account
Encourage portal utilization
Ensure that all required consent forms are signed
Balance all money collected at the end of day and prepare deposit
Answer telephone, handle all calls appropriately, and schedule appointments for new and existing patients
Enter patient demographics, insurance, and referral information into IMS
Prepare front desk prior to the start of clinic: confirm benefits on all testing patients, print schedules, unroll phones (if applicable), prepare all paperwork, and check messages
Scan testing sheets and all other paperwork as needed
Cancel and reschedule appointments as needed
Keep up with medical records requests, medical records phone messages and reminders, chart views, and scan old charts into IMS as requested
Process Allergy Zone purchases
Responsible for individually assigned front office tasks; reminders and cancellations, failed faxes, send online survey, DOMA calls, returned mail, website appointment requests, insurance needed reminders, night calls, recall cards, adding new referring providers to IMS, recall report, and patient portal responses
Maintain and follow HIPAA policies and procedures
Travel to satellite clinics as scheduled
Requirements
Abilities, Knowledge and Skills
Effective communication skills to include:
Ability to fluently speak and read English
Ability to read and interpret documents such as safety rules, handbooks, policies, and procedure manuals
Ability to communicate effectively, verbally and written, with all levels of staff and patients
Education, Prior Work Experience, Special Skill And Knowledge Requirements
High school diploma or GED required
Prior medical office experience, preferred
Strong computer skills
Must be a quick learner, organized, and team oriented
Excellent communication and customer service skills
Previous customer service experience
Valid Driver's License required
Acceptable results on Office of Inspector General, State Medicaid Exclusions, Abuse Registry Checks, Background Screenings, Drug Screen, and Sanction Checks
Ability to travel to satellite offices, as needed
Must be at least 18 years of age
Ability to work with patients directly and pleasantly
Ability to work independently
Physical Demands and Work Environment
Physical Demands
The physical demands described, here, are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands.
While performing the duties of this job, the employee is regularly required to use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.
The employee frequently is required to stand, walk, stoop, kneel, crouch, reach, push, pull, bend and sit. On average, front office staff may be sitting 80% of their shift.
The employee must occasionally lift and/or move up to 30 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Specific communication abilities required by this job include the ability to talk and hear in order to converse with others, discern, convey, express oneself, and exchange information.
Work Environment
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.
The noise level in the work environment is usually moderate; lighting is in the standard range.
The employee is subject to diseases and conditions that exist in a healthcare setting.
EEOC Compliance
Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Please Complete Survey to be Considered: ************************************** M7SYDhF/102127
Patient Coordinator
Front desk coordinator job in Columbia, MO
Title: Patient Coordinator Practice: Columbia Oral Surgery & Dental Implants Hours:
Monday-Thursday: 6:30am-3:00pm
Fridays: 6:30am-2:00pm
The Patient Coordinator is a key member of our healthcare team, responsible for ensuring smooth and efficient patient flow and coordination within our practice. This role involves direct patient interaction, administrative support, and collaboration with clinical staff to deliver excellent patient care and service.
Essential Functions
Patient Interaction and Support:
Greet and welcome patients upon arrival
Assist patients with check-in and check-out processes
Provide information on clinic policies, procedures, and services
Answer patient phone calls and address inquiries promptly and professionally
Schedule and confirm patient appointments, ensuring optimal appointment utilization
Monitor schedules for patient cancellations and follow-up with patients that need to reschedule
Administrative Duties:
Maintain and update patient records in the electronic health record (EHR) system
Coordinate referrals, diagnostic tests, and follow-up appointments
Verify patient insurance information and manage prior authorization processes
Handle billing and payment processes, including collection of co-pays and outstanding balances
Prepare and manage patient forms and documentation
Other duties as assigned by the practice administrator
Communication and Coordination:
Serve as a liaison between patients, healthcare providers, and other staff members
Communicate effectively with clinical staff to ensure patient needs are met
Facilitate communication regarding patient care plans and instructions
Customer Service:
Always maintain a high standard of customer service and professionalism
Address patient complaints and escalate issues to management when necessary
Strive to create a positive and supportive environment for patients and their families
Compliance and Confidentiality:
Adhere to all healthcare regulations and privacy laws, including HIPAA
Ensure patient confidentiality and security of sensitive information
Follow clinic policies and procedures to maintain compliance with healthcare standards
Qualifications
Education:
High school diploma or equivalency required
Experience:
Previous experience in a healthcare setting, particularly in patient coordination or administrative roles, is preferred
Proficiency in using electronic health record (EHR) systems and other office software
Knowledge of relevant regulations and compliance requirements in healthcare
Performance Requirements:
Strong organizational skills and the ability to manage multiple tasks concurrently
Excellent interpersonal and communication skills, with a patient-centered approach
Approachable, professional demeanor
Detail-oriented and thorough in task execution
Ability to work well under pressure in a fast-paced environment
Team player with excellent collaboration skills
DISCLAIMER
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. OPS's management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Auto-ApplyRepresentative II, Customer Service - New Patient Care
Front desk coordinator job in Jefferson City, MO
**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution
**_Work Schedule_**
8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote)
**_Job Summary_**
The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism.
**_Responsibilities_**
+ Serves patients over the phone to initiate their first order of diabetes testing supplies and related products.
+ Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process.
+ Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed.
+ Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations.
+ Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month.
+ Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals.
+ Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues.
+ Documents all interactions and maintains detailed notes in the company system for continuity and compliance.
+ Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies.
+ Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams.
**_Qualifications_**
+ 1-3 years of customer service experience in a call center environment, preferred
+ High School Diploma, GED or equivalent work experience, preferred
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**Anticipated hourly range:** $15.75 per hour - $18.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Medical Secretary - First Impressions
Front desk coordinator job in Moberly, MO
To provide clerical support for the clinic staff. # # -###### Graduate of an accredited high school or equivalent required -###### Computer skills including proficiency in Word, Excel, Outlook and the ability to learn health information systems -###### Demonstrates effective oral # written communication skills -###### Demonstrates knowledge of physician office activities -###### Demonstrates basic accounting skills -###### Demonstrates ability to use office equipment -###### Ability to coordinate activities with other team members -###### Maintain BLS certification -###### Knowledge of medical terminology preferred -###### Knowledge of documentation systems -###### Strong organizational skills including independent problem resolution and established priorities.
-###### Demonstrates clerical skills including telephone, filing, customer service, office equipment and data input.
-###### Displays a strong ability to pay attention to details
Front Desk Agent at DoubleTree by Hilton Hotel Jefferson City
Front desk coordinator job in Jefferson City, MO
Job Description
Double Tree By Hilton Hotel Jefferson City in Jefferson City, MO is looking for one front desk agent to join our 70 person strong team. We are located on 422 Monroe Street. Our ideal candidate is self-driven, ambitious, and engaged.
Responsibilities
Greet and welcome guests in a friendly and professional manner
Answer and screen phone calls
Organize and schedule meetings as needed
Maintaining office cleanliness and organization of resources
Qualifications
Proven experience working as a front desk agent or similar position
Knowledge of spreadsheets and word processing documents
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
We are looking forward to hearing from you.
Patient Coordinator
Front desk coordinator job in Columbia, MO
At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full Time
Salary: $17 - $20 / hour
At Aspen Dental, we put You First. We offer:
* A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
* Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
* A fun and supportive culture that encourages collaboration and innovation
* Free Continuous Learning through TAG U
How You'll Make a Difference
As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role.
* Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
* Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
* Balance nightly deposits and credit card processing
* Additional tasks as assigned by the Manager
Preferred Qualifications
* High school diploma or equivalent
* Strong communication and interpersonal skills with an ethical mindset
* High regard for time management
* Organized and detail oriented
* Must be age 18 or older
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
* May vary by independently owned and operated Aspen Dental locations.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Auto-ApplyPatient Service Representative, Onsite Eligibility Enrollment, Capital Region Medical Center, Emergency Dept
Front desk coordinator job in Jefferson City, MO
Patient Service (Eligibility) Representatives work onsite with our hospital client staff, patients and other team members while interviewing patients to determine program eligibility. Patient Eligibility Representatives conduct analysis of patients' potential reimbursement and partner with patients to ensure complete understanding of benefits application process. Patient Eligibility Representatives partner with team members and client to ensure that patients' and client's needs are met.
Position will be located onsite at Capital Region Medical Center.1125 Madison StJefferson City, MO 65101
Schedule will be Tuesday to Saturday, 11 am to 7 pm.
Role Responsibilities:
Meet with under-insured or uninsured patients to explore & identify all possible eligibility program solutions/options
Obtain and review referrals daily to determine appropriateness for potential interview and eligibility, begin application process when possible
Interview patients; conduct analysis of potential reimbursement, and determine eligibility
Introduce services, sets expectations for process and communication to ensure patient understanding
Partner with patients to ensure patient understanding of process and assist with any questions during the application process
Obtain and manage all needed forms from patients, and follow up throughout process
Identify any additional patient needs and direct them to appropriate agencies for assistance
Leverage technology and account processing workflows; maintains data integrity with accurate and concise documentation in systems
Serve as intermediary for client, account reps and managers, while interacting with team members and hospital staff in a productive, cooperative manner
Provide strong client service and collaboration with the team
Understand and agree to role-specific information security access and responsibilities
Ensure safety and confidentiality of data and systems by adhering to the organizations information security policies
Read, understand and agree to security policies and complete all annual security and compliance training
Role Requirements:
2+ years customer service experience
Medicaid experience strongly preferred
Must be able to work onsite at hospital facility
Must be able to work required schedule.
Outstanding communication skills and desire to provide excellent customer service
A strong concept of patient advocacy and the desire to help someone every day
A strong work ethic, ability to work independently while making a difference
Strong computer skills and the ability to multitask while working in a fast-paced environment
A positive outlook and eagerness to learn
Consistent punctuality and attendance
Healthcare experience, and patient contact experience a strong plus
#Indeed3
Pre-Access Central Scheduler PRN
Front desk coordinator job in Jefferson City, MO
Schedules and pre-registers patients for appointments, outpatient visits, procedures, and other appointments captured by the department. Complete any administrative work that goes along with scheduling the appointment. Transcribe any external orders from Physican. Handle high call volumes for multiple locations and departments.
**Essential Functions**
+ Utilize multiple systems to perform all scheduling functions as needed.
+ Excellent computer skills with the expectation to self-resolve technical issues with minimal assistance
+ Providing patients with preparation and location information.
+ Correctly collecting and inputting patient data into the system.
+ Validating patient insurance and explaining benefits as needed.
+ Manage multiple phone calls, including answering, transferring, and conferencing between multiple parties.
+ Acting as a mentor for new hires as needed.
+ Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.
+ Performs other duties as assigned.
**Skills**
+ Customer Service Etiquette
+ Basic Medical Insurance Knowledge
+ Intermediate Computer Operating Knowledge
+ Multi-Channel Phone Experience
+ 30+ WPM Typing Speed
+ Active Listening
+ Reading Comprehension
+ Critical Thinking
+ Active Learning
+ Complex Problem Solving
**Physical Requirements:**
**Qualifications**
+ High school diploma or equivalent OR (4) years of revenue cycle experience.
+ Minimum of (2) years of revenue cycle experience and/or (2) years of contact center experience.
"Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings."
The following states are currently paused for sourcing new candidates or for new relocation requests from current caregivers: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, Washington
**Physical Requirements**
+ Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with customers require employees to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
+ For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
**Location:**
Peaks Regional Office
**Work City:**
Broomfield
**Work State:**
Colorado
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$18.81 - $24.99
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
Front Desk Attendant- Fairfield Inn
Front desk coordinator job in Jefferson City, MO
Front Desk Attendant- Fairfield Inn Attend to guests courteously and deal promptly with their requests and queries. Have Detailed information about the hotel and city. Check on VIP guest movements, complete their pre-registration formalities.
Allocate rooms to all arriving guests after checking the guest preferences. Collect
guest feedback forms and do any possible first-hand service recovery steps. GRE Duties and Responsibilities:
Welcome guests during check-in and giving a fond farewell to guest while checkout.
Handling guest complaints and concerns in an efficient and timely manner.
Overseeing VIP guests, arrivals and departures.
Coordinating and multi-tasking job duties in a busy environment.
Should possess detailed information about the Hotel, city as well as the competition.
Detailed information regarding arrivals and room requirements.
Have up to date information on daily room occupancy
Providing excellent customer service as per hotel standards.
Greeting guests as they enter and exit the hotel.
Providing information regarding the Hotel, town attractions, activities etc.
Check on VIP reservations, complete their pre-registration formalities.
Allocate rooms to all arriving guests.
Maintain up-to date information on room rates, current promotions, offers and packages
Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
Co-ordinate with housekeeping for clearing of rooms.
Collect Guest feedback during guest departure along with his likes and dislikes.
Perform basic cashier activities as and when required.
Maintain guest lockers for safe custody.
Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest.
Give proper and complete handover to the next shift
Should be able to handle all guests without bias or prejudice.
Follow the house rules and policies laid down by the management.
Adhere to strict staff grooming and hygiene standards.
Report to work in required uniform and in adherence with the Hotel's Dress Code Policy.
Consciously and continuously strive to better his/ her skills and increase his/her knowledge.
Good command of the English language is essential, both written and verbal
Must possess strong organization time management skills, attention to detail.
Must be guest service focused and a team player.
Positive attitude and outgoing personality is essential.
Must be able to work shifts - days, evenings, weekends and holidays.
Ability to relate well to Hotel guests and employees.
Professional in demeanor and presentation.
Personable, enthusiastic, self-motivated and able to work independently.
Observant, discriminating and detail-oriented
Ability to understand and carry out oral and written instructions and request clarification when needed.
Strong interpersonal and organizational skills.
Able to work morning, evening, weekend, holiday, and overnight shifts.
Prerequisites:
Good guest interaction skills.
Good listening skills.
Sound decision making.
Good interpersonal and communication skills.
Leadership/People management.
Education: High school diploma or equivalent. Must be able to read, speak, write, and
understand the primary language used in the workplace. His/her behavior and
personal appearance will always be geared to the objective of being an example
to all other staff within the hotel. He/she will strive to use a polite language and be
well-groomed in his/her relationship with the hotel guests, colleagues and staff.
Hotel Front Desk Clerk
Front desk coordinator job in Boonville, MO
The employee in this position is responsible for providing superior service to both internal and external guests. He or she is responsible for timely check-ins and check-outs. They maintain constant awareness of hotel occupancy. Answers telephones in a courteous, informative, and timely manner. Assists guest with coat check and luggage needs. Must maintain a fun and friendly attitude with employees and guests and ensure that areas are clean and safe for guests and employees.
JOB DUTIES AND RESPONSIBILITIES
The following statements are intended as general examples of the duties of this position and are not all-inclusive.
Has the ability to work effectively and courteously with fellow employees.
Has the resiliency to deal with difficult guests in all types of business conditions and answers customer questions in a courteous and professional manner.
Responsible for accepting and confirming reservations. Registering all guests in and out of the hotel while ensuring that all proper credit and pertinent information is obtained. Maintains confidentiality and safeguards data.
Responsible for various cash transactions, accurately counting and recording assigned funds and making change while following proper cash handling practices.
Assure the safety and security of guests and employees.
Assists guests with luggage as needed. Receive, stores and issues luggage as needed.
Ability to work alone and perform assigned duties under frequent time pressures.
Has a thorough knowledge of all special events and promotional activities. Assists guests with all reasonable requests.
Completes all company required training within designated time frames.
Audits all accounts to ensure that they are in balance. (night audit only)
Prepare final reports of all accounts. Prepare daily report. Post room and tax revenues. Close day and roll date. (night audit only)
Knowledge of the principals of auditing, balancing and closing of accounts. (night audit only)
Act in ways that will surprise and delight our guests. Leave guests with positive feelings about our property and establish/maintain relationships with them. Approach each situation with a βyes we canβ attitude, every guest every time.
Other duties as assigned.
Auto-ApplyFront Desk Attendant - Brady Hotel New Florence
Front desk coordinator job in New Florence, MO
Job Details Brady Hotel - New Florence, MODescription
Welcome to Your Next Adventure: Be a Front Desk Superstar at Brady Inn! π
Are you fast, friendly, and ready to bring the fun? Join the WOCO Brady Inn Hotel team and help create unforgettable stays for our guests-all while enjoying awesome perks! π
Here's what makes working with us amazing:
π°
Competitive Pay:
Start strong and grow with annual raises!
β°
Paid Time Off:
Relax with up to 32 hours of PTO in your first year.
πΌ
Health Benefits:
Insurance eligibility after just 90 days (if you qualify).
π
Exclusive Perks:
Unlock employee-only VIP Kickback Rewards.
β½
Fuel Discount:
Save big at the pump-just for being part of the team!
π΅
Weekly Pay:
Get paid every single week-because why wait?
π
Career Growth:
Your future is bright here-we love promoting from within!
π
Overnight Shift Differential:
Earn extra for those late-night vibes.
π€
Referral Bonuses:
Bring your friends along and earn extra cash.
π
Holiday Pay:
Celebrate and get paid for it.
π
Support When You Need It:
Our Employee Assistance Program is always here for you.
What does a Front Desk Attendant do?
π» Check guests in and out with ease using our computer systems.
π Answer phones and handle guest inquiries like a pro.
π Deliver top-notch customer service that keeps guests coming back.
π§Ή Keep your work area clean and inviting.
π Treat co-workers, guests, and vendors with kindness and respect-teamwork makes the dream work!
Ready to be the friendly face of Brady Inn? Apply today and start your journey with us! π