Front desk coordinator jobs in Wilmington, NC

Nemours is seeking a Medical Staff Coordinator to join our team in Wilmington, DE. This position is mainly remote, however our ideal candidate must be located within commutable distance of our Wilmington hospital location for meetings as needed. Primary Functions The Medical Staff Coordinator will facilitate the medical staff's compliance with accreditation and regulatory standards. The coordinator will facilitate review and revision of policies, procedures and other medical staff governance documents as assigned. The coordinator will support the medical staff officers in the fulfillment of their duties. Provides support to medical staff committees as demonstrated by agenda development, meeting facilitation, documentation and follow-up is an integral part of the coordinator's role. The coordinator will be responsible for on-going development and carrying out of new medical staff orientation. The coordinator interacts with members of the medical staff, hospital administration, practice administration and Corporate Management. Maintain confidentiality of highly sensitive practitioner-specific information Maintains accurate and complete data for credentialed providers Perform quality control checks on credentialing files Essential Functions Serve as a resource to the medical staff regarding accreditation and regulatory standards and assures medical staff compliance. Serve as liaison between medical staff members, hospital and practice administration. Coordinate the activities of the medical staff in the areas of policy and procedure development, revision, and distribution. Assists in the preparation and update of all required medical staff documents. Coordinates the activities of the medical staff committees including agenda preparation, meeting planning, meeting facilitation, and documentation of committee proceedings. Provide administrative support to the elected officers of the medical staff in fulfillment of their duties as officers, and biannual medical staff elections. Maintain current, accurate files for all medical staff committee and assigned activity groups. Process requests for references and verification, memos and letters sent to medical staff members, memos and letters sent regarding medical staff committee activities. Maintain the content of the Medical Staff webpage. Coordinate all aspects of planning and carrying out special events for the medical staff such as the semi-annual medical staff meetings, medical staff leadership retreats, medical staff socials, doctors' day, etc. Works independently and able to prioritize work. Additional duties and responsibilities, as assigned by employee's supervisor. Obtain primary source verification of professional credentials for applicants accordance with the credentialing policy and bylaws Collect data and prepare initial and reappointment files for presentation to various committees and physicians Maintain a system for tracking expiring documents Maintain accurate, complete and up to date information in the credentialing software system Respond to queries regarding status of pending applications Requirements Associate's Degree required, 5 year of experience may be substituted in lieu of Associate's Degree CPCS or CPMSM Certification- if not certified, must become certified within two years of employment Minimum of 3 years experience required

We are looking for someone reliable to fill our admin coordinator position. Person will be responsible for making follow up calls and scheduling appointments for our service department. They should be computer savy. Experience with Excel and Word is a plus. Hours are full time and flexible with weekends off.

Accomplish Health is a digital obesity medicine clinic providing science based, stigma free care. Wellness is a human right so we've created a person-centric model that expands access to and efficacy of treatment for metabolic conditions like obesity and diabetes. Our mission is to help our patients achieve sustainable metabolic health, weight loss and wellness. Our clinical model leverages pharmacotherapy (prescription drugs), nutrition therapy, health coaching, and connected devices (i.e. scales, blood pressure cuffs) in a completely virtual care environment. We're building patient experiences that make it simple for them to get treatment and build sustainable, measurable healthy habits that lead to long term wellness. We're also creating clinical tools that help providers personalize the experience for each patient and maximize the affordability and accessibility of the care each patient needs. We are a data-centric, objective focused, collaborative, and iterative culture where feedback and open communication are encouraged. We are looking for talented and passionate people to join our team and be part of working towards our mission. The Front Desk Specialist role is a mix of operations, clinical support, data analytics, internal strategy and business planning, all of which are vital to the success of Accomplish Health. This opportunity is perfect for an energetic self-starter who wants to join a fast-growing and become an instrumental part of the team. Key Responsibilities: Front Desk Duties: Communicate with patients via phone, email and portal to prepare them for virtual visits Manage appointment scheduling, confirmations and cancellations Verify insurance and patient eligibility in advance of appointments Collect and process copayments or outstanding balances through secure payment portals Maintain accurate and up-to-date electronic medical records (EMR) Triage messages, route calls, and coordinate follow-up communication Ensure patients have necessary access links, log-in instructions, and tech support if needed Monitor virtual waiting rooms and ensure timely patient flow Clinical Duties: Conduct pre/post visit screenings including reviewing patient history, medications, and symptoms Document patient intake and clinical notes accurately in the EMR Provide patient education and instructions after visits (via phone, email, or secure messaging) Follow up on lab orders, imaging referrals, and prescription refill requests Communicate care plans or results under provider direction Support remote workflows for documentation, quality assurance, and virtual care protocols Your Experience & Skills: Bachelor's degree in related field Prior experience in the Healthcare industry preferred Ability to show empathy and passion for outstanding customer service Excellent verbal and written communication skills Exceptional problem solving and critical thinking skills Compensation, Benefits, Resources Competitive compensation (combination of salary and equity) Health, Vision and Dental insurance coverage Life and AD&D insurance Attractive benefits including health, Access to mentorship opportunities with management, investors, and advisors Who we are: We are a remote-first, progressive, and technology focused workplace We are a mission-driven organization made up of veteran entrepreneurs and healthcare professionals passionate about treating obesity and other metabolic conditions Our investors are top venture capitalists and entrepreneurs who have backed or founded unicorns like Zocdoc, Grove, Ginkgo Bioworks, Sweetgreen, Udemy, Clover Health, ASAPP and Moat Accomplish Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We care about the well being and growth of our patients, employees, and community

A fast-growing Dermatology practice with multiple locations throughout New York City and now we are opening in Delaware, we are searching for a friendly, driven, hard-working Receptionist. This is an amazing opportunity for someone who would like to begin their career in the medical industry and is passionate about patient care. The ideal candidate has 1+ years experience as a medical receptionist and strong communication and leadership skills. The open job position requires you to be available to work on weekends. We are looking for: 1+ years of experience as a Medical Receptionist Excellent communication and customer service skills Excellent computer skills Detail-oriented and comfortable multi-tasking Weekend availability Dermatology experience preferred eClinicalWorks experience preferred What we offer to you: Competitive hourly rate based upon experience Many Opportunities for Career Growth Excellent Benefits Package (medical, dental, vision) 401K PTO hours Pay: $18.50/hr

With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. At QualDerm we are united in our purpose: to educate, protect, and care for your skin. We are committed to bringing you the very best in comprehensive skin care so that you can achieve a confident, healthier, and more beautiful you! Our mission is to educate communities and healthcare professionals about the importance of skin health; including skin cancer prevention, risk factors and how to achieve healthy skin through annual skin exams and dermatologic care. We strive to provide the latest proven, proactive and comprehensive dermatologic care to populations in the expanding geographies we serve by making high-quality skin care timelier and more accessible all while creating a rewarding work environment for our providers and employees. Not only do we offer aggressive compensation and benefit packages, but we offer a culture that is unsurpassed! Job Summary: The Front Office Receptionist will be responsible for accurate and timely patient registration utilizing medical systems. This individual will utilize facility medical necessity tool to verify appropriate patient insurance coverage. This work will need to be performed according to established policies and procedures. The associate will provide exceptional customer service to physicians, patients, family members and all other medical professionals. Essential Duties and Responsibilities: Welcomes patients and visitors by greeting them in person or on the telephone, answering or referring inquiries. Notes patient arrival in Practice Management System (EMR). Identifies patients by date of birth and name in computer system and creates new account if patient is not in the system. Prepares necessary patient paperwork prior to patient's appointment. Calls “No Show” appointments to reschedule, makes appropriate notations in Practice Management System and sends letters to patients when necessary. Optimizes patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone and comforts patients by anticipating their anxieties and answering their questions. Helps in emergency situations by quickly responding to patients in distress by using good reasoning and judgment. Reviews Practice Management System (EMR) for information that needs to be updated. Works with patients to obtain updated information and accurately enters information in Practice Management System (EMR). Identifies payer sources, verifies insurance eligibility, financial status and assigns correct payor type. Verifies if prior authorization from insurance is required; notifies Billing Department, if required. Responsible for keeping the reception area clean and organized. Obtains revenue by recording and updating financial information, recording and collecting patient copays and/or balances at check in/out. Protects patients' rights by maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures, and reports changes as needed. Contributes to team effort by accomplishing related results, as needed. Routinely demonstrates superior customer service skills. Answers the telephone in a timely and polite manner. Communicates with patients, visitors, providers, and team members in a courteous, professional, cooperative and mature manner. Other duties as assigned by Practice Manager or Area Practice Manager. Requirements High School Diploma required; Associates Degree preferred 1 year customer service experience in health care office preferred Benefits Benefits of joining Qualderm Partners: Competitive Pay - Attractive compensation to reward your hard work Comprehensive Health Coverage - Includes Medical, Dental, and Vision plans to keep you covered Generous 401(k) Plan - Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting Paid Time Off (PTO) - Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year Company-Paid Life Insurance - Peace of mind with basic life coverage, with the option for additional plans Disability Protection - Short-term and long-term disability coverage to protect you in unexpected circumstances Additional Wellness Plans - Accident, critical illness, and identity theft protection plans for extra security Employee Assistance Program (EAP) - Access confidential support for personal or work-related challenges Exclusive Employee Discounts - Save on products and services with special discounts just for you Referral Bonus Program - Earn bonuses by referring qualified candidates to join the team QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.

Job title: Front Desk Receptionist Status: Full-Time, Non-Exempt Department: ECPC Pain Clinics - Administrative Reports to: Practice Manager, ECPC Pain Clinic Job Supervisory Responsibilities: None Job Summary: The Front Desk Receptionist is the first person to acknowledge and greet the patient upon their entrance to the clinic, so a professional and friendly attitude is essential for this role. The receptionist will complete various duties throughout the front desk area that includes but is not limited to answering phone calls, checking in patients, verifying insurance, and processing payments. The Front Desk Receptionist will: Duties/Responsibilities: ● Answer all incoming calls professionally and with a courteous and friendly attitude; assesses callers needs and directs to appropriate personnel. ● Pages clinic personnel as appropriate, and obtains and communicates messages in an accurate and timely manner. ● Check the patients in and out. ● Verify insurance and patient financial responsibility. ● Obtain authorizations for procedures as needed. ● Schedule new patients and return appointments in the computer system in accordance with physician and/or office guidelines. Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel. ● Utilize eClinicalWorks Electronic Medical Record (EMR) system to obtain or document patient information. ● Obtain and enter all authorization and correspondence relating to referrals in patients charts and computers. ● Schedule outpatient appointments/testing and hospital admissions upon request. ● Collect co-pays or other payments at time of visit. ● Provide patients with accurate and legible appointment cards. Document no shows in patient's chart for missed visits. ● Reschedule any missed appointments and conducts follow-up with patients who may have missed their appointment. ● Abide by patient confidentiality regulations to protect the patient and clinic/practice and adheres to HIPAA regulations. ● Prepare correspondence, memos, forms, and other typing as requested by the supervisor. ● Maintain composure when dealing with difficult situations. ● Perform other duties as assigned. Education and Experience: ● High school diploma. ● Two years' medical front desk receptionist experience required. ● Knowledge of medical terminology and insurance verification. ● Knowledge of prior authorizations and referral management is preferred. ● Proficient with EMR. Required Skills/Abilities: ● Ability to communicate and collaborate effectively with staff, physicians, and external customers. ● Strong ability to multi-task and move from one project to another. ● Works to resolve problems or determines an appropriate course of action in a timely manner. ● Strong time management, follow-through, and organizational skills. Work Environment/Physical Requirements: ● Work performed in an office environment. ● Involves frequent contact with patients, physicians, and medical office staff. ● Work may be stressful at times. ● Interaction with others is frequent and often disruptive. ● Requires long periods of standing and walking. ● Physical activity can be irregular and fast-paced regularly. ● Must possess sufficient eye-hand coordination/manual dexterity to operate medical and office equipment. ● Required normal range of hearing and eyesight to record, prepare, and communicate appropriate reports and evaluations. ● Must be able to lift 50 pounds with no assistance. ECAA is an equal opportunity employer and does not discriminate against any applicant or employee on the basis of age, race, color, religion, sex, national origin, genetic information, disability, or other legally protected status. This policy extends to all terms, conditions, and privileges of employment, as well as the use of the Company's facilities and participation in all activities sponsored by the Company. Page 1 of 2

CorsoCare Personal Care The Centralized Scheduler will support all Wellness Centralized Schedulers efforts in their administrative role. The Centralized Scheduler will have an assigned centralized team for direct support and will work closely with fellow schedulers. Additionally, Centralized Scheduler will focus on the delivery of a 1440 experience, optimizing performance, and leading employee connections within our communities by building proper training, creating tools, systems, and any special projects for the centralized scheduler position. Required Experience for Centralized Scheduler: Prior experience providing administrative and managerial support to a large staff required. Multi-Site Management Preferred Assisted Living or Memory Care experience is a plus. Proven organizational and communication skills Experienced training skills necessary Advanced computer skills and ability to learn in house systems (e.g. OnShift). Accountabilities for Centralized Scheduler: Utilizes OnShift to ensure productive staffing to guarantee residents receive impeccable care. Completing bill back spreadsheet Conducts monthly audits of all schedules, FTE tool, position control, agency reports, open position management, external tracking. Monitors recruiting ad accuracy, 1440 Orientation, onboarding experience and retention. Works closely with PA to ensure screenings are completed timely. Conducts completion of Section 2 of I-9 Confirms employee licensing and certifications. Manages and processes effective payroll including but not limited to, approving/denying PTO, missed punches, processing bonuses upon review from the Regional. Maintains precise employee roster. Communication with on-site leaders regarding new hires within 24 hours of notice Welcome email communication sent to new hire within 24 hours of offer acceptance. Attend monthly meetings with on-site team. Daily and effective communication with regional leader Frequent and effective communication with Wellness Director Assist with projects to help efficiencies for the wellness coordinator position. At minimum 2 weekly meetings with Centralized Interviewing Team. Ability to have difficult constructive conversations. Assists state in data retrieval. 25% Travel to assist other communities. Other Key Responsibilities for Centralized Scheduler: Leads to and supports our 1440 culture and pillars Provides operational support to the Centralized Schedulers for our communities Develops and maintains positive relationships with wellness community leaders and employees Completes appropriate paperwork and recommends improvements and more efficient ways of operating Organizes, implements, and evaluates training for all new hires and existing staff Assists with tracking budget, income, expenses. Available to work weekends as necessary and assigned. Perform other duties as necessary. #CCPCIND

Job Details Onslow Memorial Hospital - Jacksonville, NC Full Time 1.0 DayDescription Patient Representative is knowledgeable of all Customer Service processes as it relates to collection practices, early out accounts, bad debt accounts and patient assistance screening. Acts as a liaison between patient/families and Business Office for gathering current insurance information, verifying demographics are accurate, and resolving patient's billing/care concerns. Must possess the ability to work with demanding customers and under pressure. Qualifications Education/Certification: High School graduate Experience: Prior Customer Service experience a must. At least 1 year of relevant experience in a physician or hospital setting.

Benefits: Employee of the Month bonus DailyPay - Coming Soon Dental insurance Employee discounts Paid time off Vision insurance As a Front Desk Agent at Home2 Suites - Wilmington Medical Park, you will be the first point of contact for our guests, responsible for providing exceptional customer service and ensuring a seamless check-in and check-out process. Your role will involve managing reservations, handling guest inquiries, and addressing any issues to enhance the overall guest experience. We are looking for a friendly, detail-oriented individual with excellent communication skills and a passion for hospitality. **This position will primarily work afternoon/evening shifts** Key Responsibilities: Guest Check-In and Check-Out: Greet guests warmly upon arrival and assist with the check-in process, including verifying reservations and providing room keys. Handle check-out procedures, including processing payments, reviewing guest accounts, and addressing any final requests or concerns. Reservation Management: Manage room reservations, including booking, modifying, and canceling reservations as needed. Assist with room assignments and ensure that guests are accommodated according to their preferences and needs. Guest Services: Address and resolve guest inquiries, requests, and complaints in a timely and professional manner. Provide information about the hotel's amenities, local attractions, and dining options to enhance the guest experience. Administrative Tasks: Maintain accurate records of guest information, reservations, and billing. Process and file guest registration cards and other documentation as required. Handle phone calls, emails, and other correspondence related to guest services and reservations. Collaboration: Work closely with housekeeping and maintenance departments to ensure that guest requests and needs are met promptly. Communicate any special guest requests or issues to relevant departments to facilitate a seamless guest experience. Security and Safety: Monitor the hotel's security systems and report any unusual activities or safety concerns to management. Ensure that guests' personal information and privacy are protected at all times. Problem-Solving: Handle guest complaints and issues with empathy and efficiency, striving to resolve problems and ensure guest satisfaction. Make decisions and take action to address any unexpected situations or emergencies Qualifications: High school diploma or equivalent required; additional education or training in hospitality or customer service is a plus. Previous experience in a front desk or customer service role preferred but not required. Excellent communication and interpersonal skills with a friendly and professional demeanor. Strong organizational and multitasking abilities. Proficiency in computer systems and hotel management software. Ability to work efficiently under pressure and handle a variety of tasks simultaneously. Flexibility to work various shifts, including evenings, weekends, and holidays. Join us and be a key player in delivering outstanding hospitality and creating memorable experiences for our guests. We look forward to hearing from you! Compensation: $14.00 - $16.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job DescriptionBenefits: Employee of the Month bonus DailyPay - Coming Soon Dental insurance Employee discounts Paid time off Vision insurance As a Front Desk Agent at Home2 Suites - Wilmington Medical Park, you will be the first point of contact for our guests, responsible for providing exceptional customer service and ensuring a seamless check-in and check-out process. Your role will involve managing reservations, handling guest inquiries, and addressing any issues to enhance the overall guest experience. We are looking for a friendly, detail-oriented individual with excellent communication skills and a passion for hospitality. **This position will primarily work afternoon/evening shifts** Key Responsibilities: Guest Check-In and Check-Out: Greet guests warmly upon arrival and assist with the check-in process, including verifying reservations and providing room keys. Handle check-out procedures, including processing payments, reviewing guest accounts, and addressing any final requests or concerns. Reservation Management: Manage room reservations, including booking, modifying, and canceling reservations as needed. Assist with room assignments and ensure that guests are accommodated according to their preferences and needs. Guest Services: Address and resolve guest inquiries, requests, and complaints in a timely and professional manner. Provide information about the hotels amenities, local attractions, and dining options to enhance the guest experience. Administrative Tasks: Maintain accurate records of guest information, reservations, and billing. Process and file guest registration cards and other documentation as required. Handle phone calls, emails, and other correspondence related to guest services and reservations. Collaboration: Work closely with housekeeping and maintenance departments to ensure that guest requests and needs are met promptly. Communicate any special guest requests or issues to relevant departments to facilitate a seamless guest experience. Security and Safety: Monitor the hotels security systems and report any unusual activities or safety concerns to management. Ensure that guests personal information and privacy are protected at all times. Problem-Solving: Handle guest complaints and issues with empathy and efficiency, striving to resolve problems and ensure guest satisfaction. Make decisions and take action to address any unexpected situations or emergencies Qualifications: High school diploma or equivalent required; additional education or training in hospitality or customer service is a plus. Previous experience in a front desk or customer service role preferred but not required. Excellent communication and interpersonal skills with a friendly and professional demeanor. Strong organizational and multitasking abilities. Proficiency in computer systems and hotel management software. Ability to work efficiently under pressure and handle a variety of tasks simultaneously. Flexibility to work various shifts, including evenings, weekends, and holidays. Join us and be a key player in delivering outstanding hospitality and creating memorable experiences for our guests. We look forward to hearing from you!

Job Description What Makes a McKibbon Front Desk Agent? The Front Desk Agent is often the first point of contact for guests and plays a vital role in shaping their impression of the hotel. As the friendly face of the property, the Front Desk Agent demonstrates a warm, approachable personality and a genuine desire to work with people. You are responsible for engaging with guests in a welcoming, professional, and efficient manner while ensuring their needs are met and expectations exceeded. Front Desk Agents maintain a strong commitment to service, staying calm and hospitable even in challenging situations, and consistently uphold the McKibbon Guiding Principles. A Day in the Life: Anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner. Maintain positive guest relations at all times. Resolve guest complaints and ensure guest satisfaction. Maintain a complete knowledge of hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities. Process all guest check-ins and verify registration information with the guest. Handle overbooked or 'walked' guests. Accept and record wake-up call requests. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). Resolve discrepancies on the room status report with housekeeping. You will train with and learn Food and Beverage operations to fill in as needed. Shifts may vary by hotel: Morning/Afternoon Shifts: 6am - 2pm or 7am - 3pm Afternoon/Evening Shifts: 2pm - 10pm or 3pm - 11pm Requirements: Previous experience working as a front desk agent or in a similar role. A high school diploma or equivalent vocational training certificate. Experience working at a hotel establishment (highly desired). Proficiency with computers. Basic math skills. Ability to provide excellent customer service and maintain a professional demeanor at all times. Ability to input and access information in the property management system and/or points-of-sale system. Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests. Must be attentive, friendly, helpful, and courteous to clients, guests, and associates. Embrace McKibbon's Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression. Punctual for all shifts to ensure consistent coverage of front desk responsibilities and service to guests Ideal Skills & Qualities: Great verbal and written communication skills. The ability to create a fun and supportive working environment. Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Pet Insurance Short and long-term disability Paid time off and holidays Tuition assistance Financial & Occupational Wellness: All Associates Competitive Compensation with incentives (incentives vary by position) 401K Savings Plan with 50% matching funds Associate referral program Brand and company training classes, workshops and conferences for career growth and development (varies by position) Personal Wellness: All Associates Fundraising matching funds program Team volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

Description: SUMMIT HOSPITALITY GROUP: FRONT DESK AGENT JOB DESCRIPTION SUMMARY: At Summit Hospitality Group hotels, the Front Desk Agent works directly with the public to Check-In Check-Out guests and to achieve outstanding guest service as measured by brand standards for Marriott, Hyatt, and Hilton. Adheres to all Corporate and Brand Quality Standards. PREREQUISITES/QUALIFIC ATIONS: · Front Desk or Guest Services experience preferred. · Skilled at working under pressure and be able to consistently maintain a pleasant and professional personality when communicating with the public. · High School Diploma or GED equivalent. · Skilled at hotel computer operations for reservations, reports, and guest services. · Able to work a variety of shifts and weekends. · Demonstrated ability to lead by example. DUTIES AND RESPONSIBILITIES: · The expectation of this position requires a 30-40 hour work week which includes weekends and evenings (Saturday and/or Sunday). Hours beyond 40 must be approved in advance by your supervisor. This only applies to Associates who are non-exempt · Provide excellent customer service by being able to greet customers promptly and courteously, answer questions in a friendly, conversational manner. · Communicate with other Associates and maintain a professional attitude even in the face of challenges such as an irate guest. · Solve problems quickly and efficiently including following up with guests to ensure a problem has been solved satisfactorily. Anticipate issues before they happen. · Explain at check-in all necessary information for guests' to access Internet and in room entertainment. · Ensure lobby is ready for clients and guests by helping to maintain the area is clean, neat, and free of clutter. Restock brochures, information, and commonly used forms in the front desk area. · Know and be able to provide information about local attractions and restaurants and give directions when asked. · Know and apply all Hotel and Corporate safety and security policies and procedures for guests and fellow Associates. · Attend training sessions as required by your Supervisor. · When available, proactively assist teams during breakfast and social events to provide high quality guest service. · Ensure all guest accounts are posted promptly and correctly at Check-In/Check-Out. · Assist Front Desk/Operations Manager with ordering supplies and coding invoices for payment · Promote the loyalty of the brand and Summit Hospitality Group · Duties are subject to change and additional responsibilities/tasks may be assigned WORK ENVIRONMENT: · Flexible work schedule including nights and weekends · Ability to arrive on time as scheduled · Ability to stand, sit, reach, bend, stretch for extended periods of time · Operate computer and brand equipment for Check-In and Check-Out · Ability to lift 30 lbs. · Fast pace and often under pressure to perform · Team environment requiring patience and high level of communication Benefits: Fulltime Employees · Personal time after 90-days · Insurance benefits after 90-days · Vacation time after 1 year Summit Hospitality Group is an Equal Opportunity Employer. Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older. Requirements:

Patient Care Coordinator (LPN) Little River Medical Center is hiring a full-time Patient Care Coordinator (PCC) to support key programs such as Chronic Care Management (CCM). This role is essential in ensuring patients receive timely, high-quality care through coordinated services, patient outreach, chart reviews, and accurate documentation in the electronic health record (EHR). The PCC serves as a bridge between patients, providers, and care teams, helping manage scheduling, follow-ups, patient education, and onboarding into care programs. WHY LRMC: Little River Medical Center is a non-profit community health center within Horry County. At Little River Medical Center, we strive to offer exceptional health services and deliver quality, compassionate care to everyone. We provide a wide range of affordable health and support services for every family. Our mission is to change lives and serve our communities. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: * Coordinate and oversee patient care services to ensure timely and high-quality support across multiple programs. * Facilitate communication between patients, providers, and healthcare teams to ensure care continuity and adherence to program protocols. * Maintain accurate and timely documentation of patient interactions, assessments, interventions in the electronic health record (EHR). * Assist with scheduling and follow-up tasks to ensure patients receive necessary appointments and services. * Monitor patient progress, track programs metrics, and escalate concerns to the appropriate team members. * Ensure compliance with program guidelines, Medicare regulations, and organizational policies. * Educate patients on preventative care, chronic disease management, and self-care strategies. * Utilize technology and digital tools to support remote monitoring, virtual visits, and patient engagement. * Collaborate with internal departments and external partners to improve workflows, optimize care coordination, and enhance patient outcomes. * Participates in ongoing electronic medical record (EMR) training and assists the Health Information Systems Coordinator in optimized development and use of the EMR system with respect to self-monitoring patient care programs. * Maintains excellent customer service relationships with patients, colleagues and outside partners. * Adhere to clinical policies, protocols, standing orders, and best practice clinical care guidelines. * Represents Little River Medical Center, professionally in all work-related interactions with vendors, community members and health care colleagues. * Performs all other duties as assigned. Program Specific Responsibilities: * Chronic Care Management (CCM) * Coordinate care for patients with chronic conditions, ensure they receive timely services and follow up care as outlined in their care plan. This includes reviewing patient records, medications, referrals, and ensuring the completion of required interventions. * Maintain regular contact with assigned patients via phone calls, emails, or virtual platforms to provide education, support, and motivation for managing chronic conditions. Encourage patient adherence to care plans and identify potential barriers to compliance. * Perform detailed chart reviews to assess patients' current health status, monitor progress, document interventions, patient interactions, and any significant changes in condition. Ensure accurate and timely charting in the Electric Health Record (EHR) system. * Work closely with primary care providers and other health care professionals to ensure that patients receive coordinated, high-quality care. Act as a liaison between the patient and healthcare team, facilitating communication and addressing any concerns or discrepancies. * Provide patients with relevant information on managing chronic conditions, including lifestyle modifications, medication management, and preventative care. Offer support and understanding and follow through with medical recommendations. * Track patient progress, monitor for potential issues such as missed appointments or medication refills, and intervene when necessary. Ensure patients receive reminders for follow up appointments and preventive screenings. * Collaborates with Administrative and Quality Improvement team in clinical program goal setting, progress evaluations and ongoing problem solving. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * The ideal applicant will demonstrate strong organizational and communication skills, attention to detail, and proficiency with virtual care tools. * Experience with care plan adherence, chronic disease education, remote monitoring technology, and Medicare guidelines is preferred. * Travel between LRMC sites may be required. * The ability to work independently and think critically is essential. * Bilingual skills in Spanish are a plus. EDUCATION and/or EXPERIENCE * A Licensed Practical Nurse with a minimum of 2 years in a clinical setting, required. * Experience with quality programs and measuring patient outcomes is preferred. CERTIFICATES, LICENSES, REGISTRATION * Licensed Practical Nurse in the state of South Carolina or North Carolina. LRMC offers benefits such as: * Medical, Vision & Dental insurance. * Employer matched 403B Retirement Plan. * Paid Vacation time, Sick time, & Holiday's. As well as paid qualifying Administrative Leave. * Employer Paid Health Benefits: Life / AD&D Policies, Short/Long Term Disability, and a Employee Assistant Plan.

Make a Difference Where It Matters Most Join a team that's been providing compassionate, patient-centered care to rural North Carolina communities for 50 years. At CommWell Health, you won't just care for patients, you'll empower families, change lives, and be part of a mission-driven team that believes everyone deserves quality healthcare, close to home. What You'll Do * Input complete, accurate patient demographic information. * Update patient financial data and verify/document benefits with proof of coverage. * Enter visit charges to the correct payer source and collect applicable payments. * Assist uninsured individuals and low-income families in obtaining government health insurance. * Support, guide, and conduct outreach to diverse individuals and families for health insurance enrollment. What We're Looking For Required: * CAC (Certified Applications Counselor) obtained prior to November 1st Annually, if needed. * Clean driving record with current NC driver's license and approved by corporate vehicle insurance vendor for driving privileges * HS Diploma/GED Preferred: * Associate degree in a related field * Three (3) years' medical, dental, or behavioral health experience Why Join CommWell Health? * Impact: Be part of a team that delivers life-changing care to underserved populations. * Balance: Enjoy a supportive, flexible environment that values your well-being. * Growth: Access continuous learning, advancement pathways, and leadership development. * Recognition: Your voice matters. At CommWell Health, every team member "colleague" is seen, heard, and valued. We Take Care of Our Team * Medical, Dental & Vision Insurance - Affordable plans with options that meet your family's needs * 401(k) with Matching - Invest in your future with confidence * Generous PTO - Enjoy time off with paid holidays, emergency leave, and vacation accruals * Employee Assistance Program (EAP) - Support for your mental, emotional, and financial wellness * Career Growth - On-the-job training, certification support, and advancement opportunities A Team That Cares for You At CommWell, our teams are more than colleagues, we are a tight-knit, mission-driven family. You'll work alongside experienced clinicians, receive support from leaders, and participate in team huddles, recognition programs, and a collaborative care model rooted in our core value, "The Value of Valuing" by recognizing each person's worth, perspective, and contributions. Equal Opportunity Employer CommWell Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Ready to Join Us? If you're a compassionate person ready to be part of something bigger, we'd love to meet you. Apply today and help us shape the future of community health, one patient, one family, one community at a time.

Atlantic Medical Management (AMM) is hiring a CMA or RMA to work as our Patient Care Coordinator for the Care Management (CM) Department. AMM is a corporate medical management firm that is dedicated to improving patient care. The Patient Care Coordinator is responsible for coordinating a range of activities/tasks with patients. They will work within the scope of practice, and in concert with the Primary Care Provider, patients, caregivers, family members, and other members of the Care Management team. Local travel may be required. Expand your experience and be apart of our new Care Management Team! Essential Functions: Serve as a liaison among the patient/family, community services, primary car providers, specialists, and other care team members to coordinate services Identify and address barriers that impede health outcomes Implement Care Management interventions per the patient's care plan Provide education to patient/family within scope of practice under the direction of the Care Managers- Registered Nurse or Licensed Clinical Social Worker Processes referrals from members of the Care Management Team appropriately, accurately, and timely according to our established workflows Documents all interactions with patients/others appropriately Schedules/verifies appropriate medical appointments for the patients as needed Maintains appropriate patient documentation in the Care Management documentation platform, in accordance with organizational policies and procedures Adhere to AMM, organizational, privacy and security policies alongside HIPAA regulations to ensure that patient and network data are properly safeguarded Attend departmental and corporate meetings, local and regional trainings, or other events as required Willingly performs other duties assigned Qualifications: Certified Medical Assistant or Registered Medical Assistant Minimum of 2 years of experience in a medical or behavioral health environment Additional Skills Required: Excellent verbal communication skills. Must be able to work with changing priorities Requires excellent organizational, problem solving and critical thinking skills Must be able to interact with individuals of all cultures and levels of authority Requires the ability to maintain confidentiality Must be able to work independently as well as collaboratively within the interdisciplinary team Benefits: 401(k) Health, Dental, and Vision insurance AFLAC Paid time off

A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. LOCATION : 15 Western Boulevard, Jacksonville NC * Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES * Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support. * Provide exceptional customer service during every patient encounter (in person or via phone). * Display a professional attitude, greet patients promptly with a smile, and thank them when they leave. * Answer phones (both external and internal); assure prompt, courteous service at all times. * Practice urgency at all times with consideration to the patient's time, as well as doctor's time and schedule. * Double check insurance authorizations to ensure completion and build accurate flow sheets. * Check out patients and collect correct payments according to procedures. * Manage patient flow in the office and ensure communication to maximize efficiency and customer service. * Complete daily reconciliations / close day / countdown cash drawer. * Comply with all company policies and procedures, including HIPAA. * General office duties and cleaning to be assigned by the manager. QUALIFICATIONS * Previous medical office experience preferred; previous ophthalmic experience strongly preferred. * Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience * Favorable result on background check as required by state * Must be able to provide proof of identity and right to work in the United States EDUCATION AND/OR EXPERIENCE * High school diploma or GED required LICENSES AND CREDENTIALS * None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.

Job DescriptionBenefits: Bonus based on performance Employee discounts We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving dental practice. As a Front Desk Representative, you will be the first point of contact for our patients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. Responsibilities Greet customers as they arrive and provide an excellent customer experience Answer phone calls and schedule appointments Assist clients with paperwork, including consent forms Maintain a clean and inviting environment Provide general customer service and attend to the needs of customers throughout their services Qualifications Two or more years of experience as a Dental receptionist or similar role is preferred Excellent communication skills with a commitment to customer service Strong work ethic and positive attitude Familiar with computers and scheduling software Excellent multi-tasking skills

JOB TITLE: HOTEL FRONT DESK AGENT Wallace NC Seeking a front desk representative with a high level of professionalism and effective decision making. Applicant must have strong interpersonal and administrative skills. REQUIREMENTS: Successful history as a Hotel Front Desk Representative or related hospitality experience. Must have a flexible work schedule. Task-driven individual RESPONSIBILITIES: Register & process guests and their assigned rooms. Accommodate guest requests. Communicating with hotel staff on the status of guest rooms. Up selling guest rooms and promoting hotel services. Handling cash payments. Maintain a clean and neat front desk area. Excellent benefits package available.

Nemours is seeking a Patient and Services Rep for our Welcome Center/ Front Desk! Patient and Family Services Representatives create a family centered environment that ensures that as a family arrives at Nemours Children's Health, Delaware, to receive clinical care, a positive and inviting experience is provided. The Patient and Family Service Representative is often the first point of contact for community, patients and families and are integral in forming the first impression those stakeholders have of the organization. This is a part-time role, casual, Saturday and Sunday every other weekend, 1:30PM to 8:00PM Position Responsibilities Welcome families entering the main lobby of the hospital building through staffing at the front desk (outpatient and atrium) and Welcome Center. Completes inpatient visitor badging process to ensure patient and associate safety. Keep families comfortable in Welcome Center, including during the bed assignment process, etc. Provides and maintains information of services within and outside of the hospital including but not limited to mechanics, restaurants, hotels, etc. Demonstrates excellent customer service and service recovery skills. Act in a supportive capacity to the Family Resource Center, particularly during evening and weekend hours. Provide bedside admissions to families as assigned during normal business hours. May include direct admissions, medical admits, transport and other patients going directly to an inpatient care unit. Accurately and completely manages the inpatient admission process and at times may be called upon to orient the patient and family to the hospital, patient care unit, and room. Support scheduling and wayfinding in ambulatory areas. Promotes an environment that values diversity, equity and inclusion. Position Requirements High School Diploma required Minimum of 6 months customer service experience required #LI-AE1