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Front office assistant vs clinical assistant

The differences between front office assistants and clinical assistants can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a front office assistant, becoming a clinical assistant takes usually requires 6-12 months. Additionally, a front office assistant has an average salary of $32,913, which is higher than the $30,215 average annual salary of a clinical assistant.

The top three skills for a front office assistant include patients, customer service and excellent interpersonal. The most important skills for a clinical assistant are patients, customer service, and PET.

Front office assistant vs clinical assistant overview

Front Office AssistantClinical Assistant
Yearly salary$32,913$30,215
Hourly rate$15.82$14.53
Growth rate-5%16%
Number of jobs149,847101,926
Job satisfaction--
Most common degreeBachelor's Degree, 24%Bachelor's Degree, 49%
Average age4737
Years of experience212

What does a front office assistant do?

Front office assistants typically work and perform their duty within the office. They do office support duties like welcome and greet customers, answer phone calls, and schedule and plan appointments. It is their responsibility to sort mails, route calls, and listen to voicemails. They need to organize and give out communications promptly. Also, they do clerical tasks, manage inventory, and maintain their work area. They must be keen to details, can multitask and have excellent communication and customer service skills.

What does a clinical assistant do?

A clinical assistant is responsible for assisting medical professionals with medical procedures and ensure a high level of patient care. Clinical assistants perform minor clinic procedures such as taking patients' temperature, sterilizing medical equipment, proper dumping of disposable items, responding to patients' inquiries and concerns, processing payments, arranging appointment schedules, and maintaining an organized record of patients' information, such as their medical history and health insurance records. A clinical assistant must strictly adhere to sanitary and hygienic procedures at all times to promote a safe and clean environment for the patients.

Front office assistant vs clinical assistant salary

Front office assistants and clinical assistants have different pay scales, as shown below.

Front Office AssistantClinical Assistant
Average salary$32,913$30,215
Salary rangeBetween $26,000 And $40,000Between $13,000 And $66,000
Highest paying CityWashington, DCBrockton, MA
Highest paying stateConnecticutMassachusetts
Best paying companyUniversity of California, BerkeleyColumbia University in the City of New York
Best paying industryHealth CarePharmaceutical

Differences between front office assistant and clinical assistant education

There are a few differences between a front office assistant and a clinical assistant in terms of educational background:

Front Office AssistantClinical Assistant
Most common degreeBachelor's Degree, 24%Bachelor's Degree, 49%
Most common majorMedical Assisting ServicesPsychology
Most common collegeUniversity of Pennsylvania-

Front office assistant vs clinical assistant demographics

Here are the differences between front office assistants' and clinical assistants' demographics:

Front Office AssistantClinical Assistant
Average age4737
Gender ratioMale, 9.7% Female, 90.3%Male, 18.4% Female, 81.6%
Race ratioBlack or African American, 10.1% Unknown, 4.5% Hispanic or Latino, 23.7% Asian, 7.5% White, 53.3% American Indian and Alaska Native, 0.9%Black or African American, 11.1% Unknown, 4.6% Hispanic or Latino, 21.1% Asian, 8.9% White, 53.5% American Indian and Alaska Native, 0.8%
LGBT Percentage6%6%

Differences between front office assistant and clinical assistant duties and responsibilities

Front office assistant example responsibilities.

  • Manage correspondence and documentation for OSHA compliance and hold some accounts payable responsibilities by coding invoices for processing and payment.
  • Ensure compliance with HIPAA and OSHA regulations to improve customer relations and promote favorable patient/physician interactions.
  • Download all transcription for the physicians and mail out letters and patient consults.
  • Utilize knowledge of ICD-9 and CPT coding by verifying explanation of benefits render to patient, for insurance purposes.
  • Collect co-pays, enter update demographics into EHR/EMR, enter ICD-9 and CPT codes as needed into patient records electronically
  • Verify insurance to include commercial and Medicaid.
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Clinical assistant example responsibilities.

  • Participate in multiple studies managing CTM activities for various therapeutic areas simultaneously including oncology, urology, transplant, and immunology.
  • Interview patients and interpret EKG recordings transmit via telephone.
  • Maintain CPR certification on yearly basis and perform errands as per the instructions of supervisor.
  • Act as a paramedic including CPR, heart defibrillator, first aid, emergency care.
  • Schedule necessary test such as nerve conductions studies, bone scans, and MRI's.
  • Conduct mini-meetings with small groups of doctors to encourage them to take ownership of their EMR forms.
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Front office assistant vs clinical assistant skills

Common front office assistant skills
  • Patients, 21%
  • Customer Service, 9%
  • Excellent Interpersonal, 7%
  • Patient Demographics, 5%
  • Patient Care, 5%
  • Front Desk, 4%
Common clinical assistant skills
  • Patients, 28%
  • Customer Service, 10%
  • PET, 8%
  • Vital Signs, 6%
  • CPR, 3%
  • Phlebotomy, 3%

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