Fulfillment representative vs certified medical technician

Differences between fulfillment representative and certified medical technician duties and responsibilities

Fulfillment representative example responsibilities.

• Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.
• Examine injure persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
• Work with customers, warehouse and forwarders helping with export/custom issues.
• Resolve customers complaints through detail analysis within FedEx guidelines.
• Advise customers on various international custom laws and necessary documentation in order to utilize the most efficient international services FedEx offers.
• Maintain objectivity when conducting outbound telephone surveys for various QVC departments to existing customers.

Certified medical technician example responsibilities.

• Maintain the cleanliness of storage areas, trays, centrifuges, refrigerators, freezers and work area.
• Administer medications to patients according to their medication record as scheduled, as needed according to physician orders.
• Perform laboratory test and procedures in areas including chemistry, hematology, urinalysis, coagulation, serology, and bacteriology.
• Perform first aid and apply CPR when necessary.
• Perform first aid or CPR during medical emergencies until paramedics arrive.
• Assist the residents in their ADL needs and prepare their meals.
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