Fulfillment representative vs client representative

The differences between fulfillment representatives and client representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a fulfillment representative and a client representative. Additionally, a client representative has an average salary of $41,785, which is higher than the $35,644 average annual salary of a fulfillment representative.

The top three skills for a fulfillment representative include data entry, customer satisfaction and customer orders. The most important skills for a client representative are customer service, phone calls, and client accounts.

Fulfillment representative vs client representative overview

	Fulfillment Representative	Client Representative
Yearly salary	$35,644	$41,785
Hourly rate	$17.14	$20.09
Growth rate	-4%	-4%
Number of jobs	103,316	238,735
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 57%	Bachelor's Degree, 61%
Average age	40	40
Years of experience	12	12

Fulfillment representative vs client representative salary

Fulfillment representatives and client representatives have different pay scales, as shown below.

	Fulfillment Representative	Client Representative
Average salary	$35,644	$41,785
Salary range	Between $28,000 And $45,000	Between $28,000 And $60,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	IBM
Best paying industry	-	Technology

Differences between fulfillment representative and client representative education

There are a few differences between a fulfillment representative and a client representative in terms of educational background:

	Fulfillment Representative	Client Representative
Most common degree	Bachelor's Degree, 57%	Bachelor's Degree, 61%
Most common major	Business	Business
Most common college	-	-

Fulfillment representative vs client representative demographics

Here are the differences between fulfillment representatives' and client representatives' demographics:

	Fulfillment Representative	Client Representative
Average age	40	40
Gender ratio	Male, 42.8% Female, 57.2%	Male, 40.6% Female, 59.4%
Race ratio	Black or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 21.5% Asian, 7.6% White, 53.4% American Indian and Alaska Native, 0.7%	Black or African American, 11.2% Unknown, 5.3% Hispanic or Latino, 21.2% Asian, 7.6% White, 54.0% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between fulfillment representative and client representative duties and responsibilities

Fulfillment representative example responsibilities.

Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.
Examine injure persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
Work with customers, warehouse and forwarders helping with export/custom issues.
Resolve customers complaints through detail analysis within FedEx guidelines.
Advise customers on various international custom laws and necessary documentation in order to utilize the most efficient international services FedEx offers.
Maintain objectivity when conducting outbound telephone surveys for various QVC departments to existing customers.

Client representative example responsibilities.

Experience in managing pipeline, progressing opportunity through sales stages & using CRM tools to reflect pipeline accurately.
Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Utilize research tools and CRM package to sustain consistent pipeline of prospective clients.
Present program via Microsoft PowerPoint to potential clients and attend conventions for prospective clients.
Complete daily teller routine such as night drop, servicing the ATM and transactions.
Train, troubleshoot, and interact with clients using financial software in trust departments.

Fulfillment representative vs client representative skills

Common fulfillment representative skills

Data Entry, 24%
Customer Satisfaction, 12%
Customer Orders, 10%
Order Entry, 9%
Order Processing, 6%
Customer Accounts, 5%

Common client representative skills

Customer Service, 24%
Phone Calls, 7%
Client Accounts, 6%
Product Knowledge, 6%
Customer Satisfaction, 6%
Problem Resolution, 5%

Fulfillment Representative vs. similar jobs

Fulfillment Representative related careers

Fulfillment Representative related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Fulfillment Representative
Fulfillment Representative vs Client Representative

Updated January 8, 2025

Browse office and administrative jobs