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Geek squad agent vs agent assistant

The differences between geek squad agents and agent assistants can be seen in a few details. Each job has different responsibilities and duties. Additionally, an agent assistant has an average salary of $37,404, which is higher than the $31,924 average annual salary of a geek squad agent.

The top three skills for a geek squad agent include customer service, client devices and consumer electronics. The most important skills for an agent assistant are customer service, life insurance, and insurance policies.

Geek squad agent vs agent assistant overview

Geek Squad AgentAgent Assistant
Yearly salary$31,924$37,404
Hourly rate$15.35$17.98
Growth rate6%6%
Number of jobs28,60354,781
Job satisfaction--
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 54%
Average age4646
Years of experience--

Geek squad agent vs agent assistant salary

Geek squad agents and agent assistants have different pay scales, as shown below.

Geek Squad AgentAgent Assistant
Average salary$31,924$37,404
Salary rangeBetween $19,000 And $51,000Between $27,000 And $49,000
Highest paying City-Huntington Station, NY
Highest paying state-Alaska
Best paying company-Rutgers University
Best paying industry-Real Estate

Differences between geek squad agent and agent assistant education

There are a few differences between a geek squad agent and an agent assistant in terms of educational background:

Geek Squad AgentAgent Assistant
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 54%
Most common majorComputer ScienceBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Geek squad agent vs agent assistant demographics

Here are the differences between geek squad agents' and agent assistants' demographics:

Geek Squad AgentAgent Assistant
Average age4646
Gender ratioMale, 78.8% Female, 21.2%Male, 29.0% Female, 71.0%
Race ratioBlack or African American, 9.3% Unknown, 3.6% Hispanic or Latino, 15.9% Asian, 4.9% White, 66.2% American Indian and Alaska Native, 0.1%Black or African American, 9.2% Unknown, 3.6% Hispanic or Latino, 15.8% Asian, 4.9% White, 66.4% American Indian and Alaska Native, 0.1%
LGBT Percentage7%7%

Differences between geek squad agent and agent assistant duties and responsibilities

Geek squad agent example responsibilities.

  • Manage an android application using java with eclipse and android SDK tools.
  • Diagnose and fix hardware and software issues on customer PC's.
  • Oversee scheduling and precinct availability for all CIA agents.
  • Repair apple headphones, iphones, ipads and other apple products.
  • Provide support and resolution for customers experiencing windows and apple software and hardware issues.
  • Totale price and tax on merchandise purchase by customers, using cash register POS system.
  • Show more

Agent assistant example responsibilities.

  • Schedule and meet individuals\groups for assign or self-generate leads, assist and enroll eligible individuals in suitable Medicare product.
  • Schedule and meet individuals\groups for assign or self-generate leads, assist and enroll eligible individuals in suitable Medicare product.
  • Train in technical support for Hewlett-Packard customers.
  • Handle inbound technical support phone calls from Hewlett-Packard notebook customers.
  • Deliver on the GEICO promise to customers by solving problems and giving competent insurance advice in a courteous and proficient manner.

Geek squad agent vs agent assistant skills

Common geek squad agent skills
  • Customer Service, 37%
  • Client Devices, 15%
  • Consumer Electronics, 12%
  • Phone Calls, 5%
  • Repair Computers, 4%
  • Precinct, 3%
Common agent assistant skills
  • Customer Service, 17%
  • Life Insurance, 10%
  • Insurance Policies, 9%
  • Outbound Calls, 6%
  • Inbound Calls, 6%
  • Auto Insurance, 6%