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The differences between geek squad agents and field agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a field agent has an average salary of $37,324, which is higher than the $31,924 average annual salary of a geek squad agent.
The top three skills for a geek squad agent include customer service, client devices and consumer electronics. The most important skills for a field agent are GPS, long-term care, and health insurance.
| Geek Squad Agent | Field Agent | |
| Yearly salary | $31,924 | $37,324 |
| Hourly rate | $15.35 | $17.94 |
| Growth rate | 6% | 6% |
| Number of jobs | 28,603 | 96,067 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 45% | Bachelor's Degree, 52% |
| Average age | 46 | 46 |
| Years of experience | - | - |
A geek squad agent specializes in providing various computer services such as technical and maintenance support. Their responsibilities typically revolve around communicating with clients through calls or correspondence, troubleshooting, and helping them navigate through complex operations. They may also offer products and services, process payments, arrange store appointments, perform regular maintenance checks, and provide cost estimates to clients. Furthermore, as a geek squad agent, it is essential to coordinate with staff and report sales progress or concerns to managers or supervisors.
Field agents are the ones who work and do their job not inside the four corners of the office; instead, they do the assigned task outside. They often are expected to have good communication skills so that they can get a response from the most unwilling person in the area. Besides, they must also possess good character traits and professionalism to effectively address higher-up's concerns. As the man on the field, they provide customer support more effectively.
Geek squad agents and field agents have different pay scales, as shown below.
| Geek Squad Agent | Field Agent | |
| Average salary | $31,924 | $37,324 |
| Salary range | Between $19,000 And $51,000 | Between $27,000 And $51,000 |
| Highest paying City | - | Boston, MA |
| Highest paying state | - | Alaska |
| Best paying company | - | Smith Seckman Reid |
| Best paying industry | - | Finance |
There are a few differences between a geek squad agent and a field agent in terms of educational background:
| Geek Squad Agent | Field Agent | |
| Most common degree | Bachelor's Degree, 45% | Bachelor's Degree, 52% |
| Most common major | Computer Science | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between geek squad agents' and field agents' demographics:
| Geek Squad Agent | Field Agent | |
| Average age | 46 | 46 |
| Gender ratio | Male, 78.8% Female, 21.2% | Male, 66.0% Female, 34.0% |
| Race ratio | Black or African American, 9.3% Unknown, 3.6% Hispanic or Latino, 15.9% Asian, 4.9% White, 66.2% American Indian and Alaska Native, 0.1% | Black or African American, 9.2% Unknown, 3.6% Hispanic or Latino, 15.7% Asian, 4.8% White, 66.5% American Indian and Alaska Native, 0.1% |
| LGBT Percentage | 7% | 7% |