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Global information technology manager vs information technology technical services manager

The differences between global information technology managers and information technology technical services managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a global information technology manager and an information technology technical services manager. Additionally, a global information technology manager has an average salary of $120,267, which is higher than the $114,021 average annual salary of an information technology technical services manager.

The top three skills for a global information technology manager include project management, portfolio and cloud. The most important skills for an information technology technical services manager are project management, ITIL, and service management.

Global information technology manager vs information technology technical services manager overview

Global Information Technology ManagerInformation Technology Technical Services Manager
Yearly salary$120,267$114,021
Hourly rate$57.82$54.82
Growth rate16%16%
Number of jobs107,170209,334
Job satisfaction--
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 64%
Average age4747
Years of experience88

What does a global information technology manager do?

Global Information Technology Managers are responsible for managing the IT operations for an organization. Their duties include liaising with external and internal service providers to provide customized technical solutions, develop technological capacity in IT personnel and systems, and manage acquisition, deployment, and destruction of IT assets. They are responsible for creating an IT plan, act as a technical advisor, and manage software and hardware procurement. Global Information Technology Managers prepare IT performance reports, assist in IT internal audits, develop IT policies, review documentation, and facilitate staff training.

What does an information technology technical services manager do?

An information technology/technical services manager is responsible for supervising the operations of the information technology team, assisting the technical staff in providing efficient performance by improving technology systems and network infrastructure to support business functions. This job requires extensive knowledge of the technology industry, as well as an excellent command of programming and system processes to ensure smooth navigation and consistent transitions. An information technology/technical services manager also handles the development of new network systems according to business requirements and client specifications.

Global information technology manager vs information technology technical services manager salary

Global information technology managers and information technology technical services managers have different pay scales, as shown below.

Global Information Technology ManagerInformation Technology Technical Services Manager
Average salary$120,267$114,021
Salary rangeBetween $73,000 And $195,000Between $86,000 And $150,000
Highest paying CityAlbany, NYSan Francisco, CA
Highest paying stateNew YorkCalifornia
Best paying companyOtsuka PharmaceuticalsMayo Clinic
Best paying industryEnergyFinance

Differences between global information technology manager and information technology technical services manager education

There are a few differences between a global information technology manager and an information technology technical services manager in terms of educational background:

Global Information Technology ManagerInformation Technology Technical Services Manager
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 64%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Global information technology manager vs information technology technical services manager demographics

Here are the differences between global information technology managers' and information technology technical services managers' demographics:

Global Information Technology ManagerInformation Technology Technical Services Manager
Average age4747
Gender ratioMale, 79.1% Female, 20.9%Male, 81.6% Female, 18.4%
Race ratioBlack or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.7% Asian, 15.5% White, 63.0% American Indian and Alaska Native, 0.2%Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between global information technology manager and information technology technical services manager duties and responsibilities

Global information technology manager example responsibilities.

  • Implement global CRM, salesforce.com, for leads generation and worldwide opportunities.
  • Lead initiative to select training vendor for in-house ITIL training of company associates.
  • Lead the PMO for a data center transition from one third-party to another (IBM).
  • Implement ITIL service management principles and achieve significant service improvements.
  • Lower costs for the desktop environment and introduce a strategy to centrally manage global applications.
  • Direct and oversee network/systems/storage engineering, desktop support, documentation, security governance, telecommunication, and disaster recovery planning.
  • Show more

Information technology technical services manager example responsibilities.

  • Lead SCCM client rollout to all servers.
  • Lead the redesign of systems to meet PCI and encryption compliance goals.
  • Manage the implementation of a global Unix environment in support of product development.
  • Manage design and planning for proprietary software that interfaces with the new ERP.
  • Develop project plans, coordinate completion of projects necessary to achieve and maintain HIPAA compliance.
  • Manage to a develop scorecard of KPIs to baseline and trend performance of all service areas.
  • Show more

Global information technology manager vs information technology technical services manager skills

Common global information technology manager skills
  • Project Management, 14%
  • Portfolio, 7%
  • Cloud, 6%
  • Business Process, 6%
  • ERP, 5%
  • Internal Audit, 4%
Common information technology technical services manager skills
  • Project Management, 8%
  • ITIL, 7%
  • Service Management, 7%
  • Customer Service, 6%
  • ITSM, 4%
  • Process Improvement, 4%

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