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The differences between hardware support technicians and hardware technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a hardware support technician and a hardware technician. Additionally, a hardware technician has an average salary of $47,851, which is higher than the $41,832 average annual salary of a hardware support technician.
The top three skills for a hardware support technician include hardware support, technical support and customer service. The most important skills for a hardware technician are customer service, technical support, and network printers.
| Hardware Support Technician | Hardware Technician | |
| Yearly salary | $41,832 | $47,851 |
| Hourly rate | $20.11 | $23.01 |
| Growth rate | 10% | 10% |
| Number of jobs | 111,104 | 85,174 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 40% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A hardware support technician is an individual who deals with hardware problems and tries to provide solutions to clients' problems. As a professional, you are tasked with providing IT support to organizations and may have to work with computer hardware, servers, and computer clusters. As someone who is a hardware support technician, your job description may require you to help with the installation and maintenance of computer systems. You may also be required to provide troubleshooting solutions and repair computer hardware.
A hardware technician is typically in charge of providing technical support to clients or employees, ensuring efficiency and client satisfaction. In a company setting, a hardware technician is responsible for performing initial assessments on computer hardware, troubleshooting, diagnosing problems, and providing step by step solutions to solve the issues. They may also perform corrective repairs on problems and conduct regular maintenance checks to ensure the quality of equipment. Furthermore, as a hardware technician, it is essential to maintain an active communication line with staff for a smooth and efficient workflow.
Hardware support technicians and hardware technicians have different pay scales, as shown below.
| Hardware Support Technician | Hardware Technician | |
| Average salary | $41,832 | $47,851 |
| Salary range | Between $31,000 And $54,000 | Between $32,000 And $71,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | Delaware |
| Best paying company | - | Apple |
| Best paying industry | - | Technology |
There are a few differences between a hardware support technician and a hardware technician in terms of educational background:
| Hardware Support Technician | Hardware Technician | |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 40% |
| Most common major | Computer Science | Computer Science |
| Most common college | Stanford University | University of Pennsylvania |
Here are the differences between hardware support technicians' and hardware technicians' demographics:
| Hardware Support Technician | Hardware Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 88.6% Female, 11.4% | Male, 90.0% Female, 10.0% |
| Race ratio | Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 12.1% White, 54.3% American Indian and Alaska Native, 0.4% | Black or African American, 11.3% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 12.0% White, 55.3% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |