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The differences between hardware support technicians and junior technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a hardware support technician and a junior technician. Additionally, a hardware support technician has an average salary of $41,832, which is higher than the $39,417 average annual salary of a junior technician.
The top three skills for a hardware support technician include hardware support, technical support and customer service. The most important skills for a junior technician are customer service, HVAC, and fall protection.
| Hardware Support Technician | Junior Technician | |
| Yearly salary | $41,832 | $39,417 |
| Hourly rate | $20.11 | $18.95 |
| Growth rate | 10% | 10% |
| Number of jobs | 111,104 | 103,780 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 34% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A hardware support technician is an individual who deals with hardware problems and tries to provide solutions to clients' problems. As a professional, you are tasked with providing IT support to organizations and may have to work with computer hardware, servers, and computer clusters. As someone who is a hardware support technician, your job description may require you to help with the installation and maintenance of computer systems. You may also be required to provide troubleshooting solutions and repair computer hardware.
A junior technician is responsible for supporting senior technicians on maintaining the efficiency and optimal performance of various hardware and software systems and applications. Junior technicians assist the end-users and employees on troubleshooting inconsistent programs, identifying its complexities, and reporting findings to the management for resolution. They also update the systems' features to increase its operational productivity and maintain system recoveries. A junior technician must have excellent knowledge of the technology industry, as well as a strong command on programming language and system codes, especially on conducting system analysis and installing applications.
Hardware support technicians and junior technicians have different pay scales, as shown below.
| Hardware Support Technician | Junior Technician | |
| Average salary | $41,832 | $39,417 |
| Salary range | Between $31,000 And $54,000 | Between $26,000 And $57,000 |
| Highest paying City | - | Alexandria, VA |
| Highest paying state | - | New York |
| Best paying company | - | Citi |
| Best paying industry | - | Technology |
There are a few differences between a hardware support technician and a junior technician in terms of educational background:
| Hardware Support Technician | Junior Technician | |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 34% |
| Most common major | Computer Science | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between hardware support technicians' and junior technicians' demographics:
| Hardware Support Technician | Junior Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 88.6% Female, 11.4% | Male, 82.9% Female, 17.1% |
| Race ratio | Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 12.1% White, 54.3% American Indian and Alaska Native, 0.4% | Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |