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Hospitality manager vs store manager

The differences between hospitality managers and store managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a hospitality manager and a store manager. Additionally, a hospitality manager has an average salary of $51,444, which is higher than the $46,950 average annual salary of a store manager.

The top three skills for a hospitality manager include food handling, customer service and PET. The most important skills for a store manager are store management, retail store, and customer service.

Hospitality manager vs store manager overview

Hospitality ManagerStore Manager
Yearly salary$51,444$46,950
Hourly rate$24.73$22.57
Growth rate6%6%
Number of jobs354,877446,127
Job satisfaction-5
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 48%
Average age4444
Years of experience66

What does a hospitality manager do?

A hospitality manager is responsible for monitoring staff performance and operational processes to deliver high-quality services for the guests and customers. Hospitality managers delegate tasks to the team while ensuring maximum efficiency and productivity. They also handle guests' concerns by responding to their inquiries and requests and resolving complaints immediately. A hospitality manager must have excellent communication and organizational skills, especially in managing the department's budget and allocating adequate resources to support the operations and other functional needs.

What does a store manager do?

A store manager is responsible for monitoring the daily operations, making sure of its smooth and efficient performance with the best services provided to the customers. Store managers' duty also includes tracking the budget of the store to ensure that all expenses are meeting the sales goals. A store manager must also be able to plan and share strategies to boost sales performance and provide the needed support for the employees by communicating with them regularly, listening on suggestions, and taking necessary actions for complaints as required.

Hospitality manager vs store manager salary

Hospitality managers and store managers have different pay scales, as shown below.

Hospitality ManagerStore Manager
Average salary$51,444$46,950
Salary rangeBetween $36,000 And $72,000Between $30,000 And $73,000
Highest paying CityNew York, NYWashington, DC
Highest paying stateNew YorkDelaware
Best paying companySilver DinerMeta
Best paying industryHealth CareManufacturing

Differences between hospitality manager and store manager education

There are a few differences between a hospitality manager and a store manager in terms of educational background:

Hospitality ManagerStore Manager
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 48%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Hospitality manager vs store manager demographics

Here are the differences between hospitality managers' and store managers' demographics:

Hospitality ManagerStore Manager
Average age4444
Gender ratioMale, 41.8% Female, 58.2%Male, 51.2% Female, 48.8%
Race ratioBlack or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.8% American Indian and Alaska Native, 0.5%Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.3% White, 67.6% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between hospitality manager and store manager duties and responsibilities

Hospitality manager example responsibilities.

  • Execute and successfully manage large scale events with management team and FOH staff.
  • Manage FECA and worker's compensation, maintain OSHA logs and injury reporting minimizing absence time and costs.
  • Manage POS system by removing old menu items, setting monthly special prices, updating/correcting and rerouting links for maximum efficiency.
  • Provide leadership and direction to facility management and program owners while motivating and interacting with employees to achieve continuous improvement.
  • Maintain bars and restaurants, a gift shop and a ski shop.
  • Assist in region roll outs for training new culinary and service standards.
  • Show more

Store manager example responsibilities.

  • Store achieve highest UPT in company for FY11.
  • Assist the DM and help to manage the district in her absence.
  • Manage the store's inventory with GNC guidelines; receiving, checking and shelving all merchandising orders.
  • Train and develop to manage multi-unit operations.
  • Create implementation plans to support execution of Starbucks initiatives to achieve both operational excellence and business results.
  • Develop and implement operational strategies utilizing less payroll expenses and allot hour usage to accomplish logistical and operational excellence.
  • Show more

Hospitality manager vs store manager skills

Common hospitality manager skills
  • Food Handling, 13%
  • Customer Service, 11%
  • PET, 10%
  • Patients, 7%
  • BARS, 6%
  • Quality Patient Care, 6%
Common store manager skills
  • Store Management, 8%
  • Retail Store, 5%
  • Customer Service, 5%
  • PET, 5%
  • Loss Prevention, 5%
  • Sales Floor, 4%

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