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The differences between hotel general managers and general managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a hotel general manager and a general manager. Additionally, a general manager has an average salary of $71,581, which is higher than the $62,696 average annual salary of a hotel general manager.
The top three skills for a hotel general manager include front desk, reservations and human resources. The most important skills for a general manager are customer service, cleanliness, and food safety.
| Hotel General Manager | General Manager | |
| Yearly salary | $62,696 | $71,581 |
| Hourly rate | $30.14 | $34.41 |
| Growth rate | 6% | 6% |
| Number of jobs | 344,182 | 442,690 |
| Job satisfaction | - | 4.25 |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 56% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
The hotel general manager is responsible for all aspects of operations at a hotel, including the daily management of staff and guests. They will act as an ambassador for the brand of the hotel and provide leadership and strategic planning. They ensure full compliance with hotel standard operating procedures, policies, procedures, and service standards. It is part of their responsibility to ensure that the monthly financial report for rooms, food, beverage, and admin related expenses are accurate. Moreover, they also handle and resolve guest complaints and act as a concluding decision maker in hiring essential staff.
A general manager is responsible for handling the overall operations in the business. General managers manage the staff tasks efficiently, monitor the productivity and efficiency of the work environment, implement new strategies to improve the business performance, recognize the team's best efforts, and effective allocation of budget resources. A general manager must have excellent communication, decision-making, and critical-thinking skills to identify areas of improvement in handling customer complaints, connecting with vendors and other lines of businesses that will direct the company towards its successful objectives.
Hotel general managers and general managers have different pay scales, as shown below.
| Hotel General Manager | General Manager | |
| Average salary | $62,696 | $71,581 |
| Salary range | Between $41,000 And $93,000 | Between $40,000 And $126,000 |
| Highest paying City | Ontario, CA | San Francisco, CA |
| Highest paying state | California | Hawaii |
| Best paying company | Earth Fare | NVIDIA |
| Best paying industry | Hospitality | Manufacturing |
There are a few differences between a hotel general manager and a general manager in terms of educational background:
| Hotel General Manager | General Manager | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 56% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between hotel general managers' and general managers' demographics:
| Hotel General Manager | General Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 65.7% Female, 34.3% | Male, 70.7% Female, 29.3% |
| Race ratio | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.3% White, 67.6% American Indian and Alaska Native, 0.5% | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |