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Hotel general manager vs general manager

The differences between hotel general managers and general managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a hotel general manager and a general manager. Additionally, a general manager has an average salary of $71,581, which is higher than the $62,696 average annual salary of a hotel general manager.

The top three skills for a hotel general manager include front desk, reservations and human resources. The most important skills for a general manager are customer service, cleanliness, and food safety.

Hotel general manager vs general manager overview

Hotel General ManagerGeneral Manager
Yearly salary$62,696$71,581
Hourly rate$30.14$34.41
Growth rate6%6%
Number of jobs344,182442,690
Job satisfaction-4.25
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 56%
Average age4444
Years of experience66

What does a hotel general manager do?

The hotel general manager is responsible for all aspects of operations at a hotel, including the daily management of staff and guests. They will act as an ambassador for the brand of the hotel and provide leadership and strategic planning. They ensure full compliance with hotel standard operating procedures, policies, procedures, and service standards. It is part of their responsibility to ensure that the monthly financial report for rooms, food, beverage, and admin related expenses are accurate. Moreover, they also handle and resolve guest complaints and act as a concluding decision maker in hiring essential staff.

What does a general manager do?

A general manager is responsible for handling the overall operations in the business. General managers manage the staff tasks efficiently, monitor the productivity and efficiency of the work environment, implement new strategies to improve the business performance, recognize the team's best efforts, and effective allocation of budget resources. A general manager must have excellent communication, decision-making, and critical-thinking skills to identify areas of improvement in handling customer complaints, connecting with vendors and other lines of businesses that will direct the company towards its successful objectives.

Hotel general manager vs general manager salary

Hotel general managers and general managers have different pay scales, as shown below.

Hotel General ManagerGeneral Manager
Average salary$62,696$71,581
Salary rangeBetween $41,000 And $93,000Between $40,000 And $126,000
Highest paying CityOntario, CASan Francisco, CA
Highest paying stateCaliforniaHawaii
Best paying companyEarth FareNVIDIA
Best paying industryHospitalityManufacturing

Differences between hotel general manager and general manager education

There are a few differences between a hotel general manager and a general manager in terms of educational background:

Hotel General ManagerGeneral Manager
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 56%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Hotel general manager vs general manager demographics

Here are the differences between hotel general managers' and general managers' demographics:

Hotel General ManagerGeneral Manager
Average age4444
Gender ratioMale, 65.7% Female, 34.3%Male, 70.7% Female, 29.3%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.3% White, 67.6% American Indian and Alaska Native, 0.5%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between hotel general manager and general manager duties and responsibilities

Hotel general manager example responsibilities.

  • Manage the successful implementation of new custom invoicing system, eRam credit software, and ADP payroll system.
  • Train and manage FOH staff and improve overall quality, organization and professionalism of restaurant and bakery.
  • Inspect guest rooms, public access areas, and outside grounds for cleanliness and appearance.
  • Coordinate reservations with several online booking services.
  • Provide management and operational oversight for the projects' logistics.
  • Coordinate the preparation of annual tax return with outside CPA firm.
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General manager example responsibilities.

  • Generate positive EBITDA and improve cash flow by managing costs and inventory.
  • Manage all recruiting and training efforts, and develop systems to track ROI comparison results.
  • Work as a FOH AGM and train to manage all staff functions including training, hiring, food and labor controls.
  • Develop yearly budget for multiple hotels that include revenue, labor, fix and variable costs to achieve overall EBITDA goal.
  • Task primarily with building logistics infrastructure, managing operational expenses, and supporting start up strategies.
  • Train and manage FOH staff and improve overall quality, organization and professionalism of restaurant and bakery.
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Hotel general manager vs general manager skills

Common hotel general manager skills
  • Front Desk, 8%
  • Reservations, 7%
  • Human Resources, 7%
  • Cleanliness, 6%
  • Payroll, 6%
  • Customer Satisfaction, 5%
Common general manager skills
  • Customer Service, 20%
  • Cleanliness, 18%
  • Food Safety, 7%
  • Guest Service, 4%
  • Payroll, 4%
  • Math, 4%

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