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The differences between hotel general managers and store managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a hotel general manager and a store manager. Additionally, a hotel general manager has an average salary of $62,696, which is higher than the $46,950 average annual salary of a store manager.
The top three skills for a hotel general manager include front desk, reservations and human resources. The most important skills for a store manager are store management, retail store, and customer service.
| Hotel General Manager | Store Manager | |
| Yearly salary | $62,696 | $46,950 |
| Hourly rate | $30.14 | $22.57 |
| Growth rate | 6% | 6% |
| Number of jobs | 344,182 | 446,127 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 48% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
The hotel general manager is responsible for all aspects of operations at a hotel, including the daily management of staff and guests. They will act as an ambassador for the brand of the hotel and provide leadership and strategic planning. They ensure full compliance with hotel standard operating procedures, policies, procedures, and service standards. It is part of their responsibility to ensure that the monthly financial report for rooms, food, beverage, and admin related expenses are accurate. Moreover, they also handle and resolve guest complaints and act as a concluding decision maker in hiring essential staff.
A store manager is responsible for monitoring the daily operations, making sure of its smooth and efficient performance with the best services provided to the customers. Store managers' duty also includes tracking the budget of the store to ensure that all expenses are meeting the sales goals. A store manager must also be able to plan and share strategies to boost sales performance and provide the needed support for the employees by communicating with them regularly, listening on suggestions, and taking necessary actions for complaints as required.
Hotel general managers and store managers have different pay scales, as shown below.
| Hotel General Manager | Store Manager | |
| Average salary | $62,696 | $46,950 |
| Salary range | Between $41,000 And $93,000 | Between $30,000 And $73,000 |
| Highest paying City | Ontario, CA | Washington, DC |
| Highest paying state | California | Delaware |
| Best paying company | Earth Fare | Meta |
| Best paying industry | Hospitality | Manufacturing |
There are a few differences between a hotel general manager and a store manager in terms of educational background:
| Hotel General Manager | Store Manager | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 48% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between hotel general managers' and store managers' demographics:
| Hotel General Manager | Store Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 65.7% Female, 34.3% | Male, 51.2% Female, 48.8% |
| Race ratio | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.3% White, 67.6% American Indian and Alaska Native, 0.5% | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.3% White, 67.6% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |