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Implementation manager vs delivery manager

The differences between implementation managers and delivery managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an implementation manager and a delivery manager. Additionally, a delivery manager has an average salary of $113,280, which is higher than the $90,790 average annual salary of an implementation manager.

The top three skills for an implementation manager include project management, account management and client relationships. The most important skills for a delivery manager are customer service, exceptional client, and project management.

Implementation manager vs delivery manager overview

Implementation ManagerDelivery Manager
Yearly salary$90,790$113,280
Hourly rate$43.65$54.46
Growth rate16%16%
Number of jobs136,883172,434
Job satisfaction--
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 60%
Average age4747
Years of experience88

What does an implementation manager do?

An implementation manager specializes in introducing new systems, networks, and processes to the entire company workforce. Typically, their responsibilities revolve around overseeing the implementation team to ensure that everything is running smoothly, devising action and work plans, coordinating with different departments, monitoring requisitions and information materials, and verifying their accuracy. An implementation manager may also address issues and concerns, providing technical support when necessary. Furthermore, it is essential to lead and encourage the team, all while adhering to the company's policies and regulations.

What does a delivery manager do?

A delivery manager oversees the delivery process and workforce in a company, ensuring accuracy and timeliness. Their responsibilities primarily revolve around coordinating all personnel, managing budgets and schedules, and monitoring all shipments and logistics. A delivery manager must also review orders, address issues and concerns to provide corrective measures quickly, evaluate team members' performance, and train new employees. They may also serve as the point of contact among clients and offer products or services. Furthermore, as a manager, it is essential to lead and encourage the team while implementing the company's policies and guidelines.

Implementation manager vs delivery manager salary

Implementation managers and delivery managers have different pay scales, as shown below.

Implementation ManagerDelivery Manager
Average salary$90,790$113,280
Salary rangeBetween $64,000 And $126,000Between $82,000 And $156,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyLevi Strauss & Co.Simpson Thacher & Bartlett
Best paying industry-Technology

Differences between implementation manager and delivery manager education

There are a few differences between an implementation manager and a delivery manager in terms of educational background:

Implementation ManagerDelivery Manager
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 60%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Implementation manager vs delivery manager demographics

Here are the differences between implementation managers' and delivery managers' demographics:

Implementation ManagerDelivery Manager
Average age4747
Gender ratioMale, 59.0% Female, 41.0%Male, 77.2% Female, 22.8%
Race ratioBlack or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 12.7% White, 65.5% American Indian and Alaska Native, 0.2%Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 13.9% White, 64.4% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between implementation manager and delivery manager duties and responsibilities

Implementation manager example responsibilities.

  • Lead the strategic project planning efforts and the technology architecture design initiatives.
  • Document each client's processes for artifacts and manage through project closure via SharePoint.
  • Create and manage detailed project plans for all phases of SDLC to ensure successful deployments.
  • Lead a group of 10 Java engineers and 12 web developers in creating web-base online banking applications.
  • Manage one internal ERP specialist, who maintains and modifies the ERP system and provides specialist technical support.
  • Manage state-by-state projects from planning/scheduling, architecture, development, Nessus scan vulnerabilities, QA, UAT, to deployment.
  • Show more

Delivery manager example responsibilities.

  • Manage multiple application architecture, technical architectures, and application support leads in evaluating and planning work across teams.
  • Lead staff to meet and exceed SLAs.
  • Achieve a perfect score of 4.7 CSAT.
  • Build & manage support teams to deliver within the agreed SLAs.
  • Manage a group of 20-25 delivery drivers (CDL qualify).
  • Lead installation team to ensure storage and SAN hardware are deployed and available.
  • Show more

Implementation manager vs delivery manager skills

Common implementation manager skills
  • Project Management, 15%
  • Account Management, 7%
  • Client Relationships, 6%
  • Client Expectations, 6%
  • Client Facing, 5%
  • Customer Service, 5%
Common delivery manager skills
  • Customer Service, 22%
  • Exceptional Client, 10%
  • Project Management, 7%
  • Portfolio, 4%
  • Cloud, 3%
  • Client Facing, 3%

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