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The differences between implementation managers and engagement managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an implementation manager and an engagement manager. Additionally, an engagement manager has an average salary of $112,413, which is higher than the $90,790 average annual salary of an implementation manager.
The top three skills for an implementation manager include project management, account management and client relationships. The most important skills for an engagement manager are project management, analytics, and customer service.
| Implementation Manager | Engagement Manager | |
| Yearly salary | $90,790 | $112,413 |
| Hourly rate | $43.65 | $54.04 |
| Growth rate | 16% | 16% |
| Number of jobs | 136,883 | 166,237 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 71% | Bachelor's Degree, 70% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
An implementation manager specializes in introducing new systems, networks, and processes to the entire company workforce. Typically, their responsibilities revolve around overseeing the implementation team to ensure that everything is running smoothly, devising action and work plans, coordinating with different departments, monitoring requisitions and information materials, and verifying their accuracy. An implementation manager may also address issues and concerns, providing technical support when necessary. Furthermore, it is essential to lead and encourage the team, all while adhering to the company's policies and regulations.
The role of engagement managers is to build and maintain strong relations with clients. They are responsible for managing a portfolio of client accounts and assisting clients with existing projects. Other duties include assisting clients in resolving their problems, managing bills and invoices for assigned customers, and addressing customer issues efficiently and timely. Additionally, engagement managers are responsible for ensuring that company policies are being complied and ethical standards are being followed. They are also expected to manage and meet client expectations.
Implementation managers and engagement managers have different pay scales, as shown below.
| Implementation Manager | Engagement Manager | |
| Average salary | $90,790 | $112,413 |
| Salary range | Between $64,000 And $126,000 | Between $84,000 And $150,000 |
| Highest paying City | San Francisco, CA | New York, NY |
| Highest paying state | California | New York |
| Best paying company | Levi Strauss & Co. | L.E.K. Consulting |
| Best paying industry | - | Professional |
There are a few differences between an implementation manager and an engagement manager in terms of educational background:
| Implementation Manager | Engagement Manager | |
| Most common degree | Bachelor's Degree, 71% | Bachelor's Degree, 70% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between implementation managers' and engagement managers' demographics:
| Implementation Manager | Engagement Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 59.0% Female, 41.0% | Male, 61.3% Female, 38.7% |
| Race ratio | Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 12.7% White, 65.5% American Indian and Alaska Native, 0.2% | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 15.4% White, 62.5% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |