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Implementation specialist vs application support specialist

The differences between implementation specialists and application support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an implementation specialist and an application support specialist. Additionally, an application support specialist has an average salary of $81,820, which is higher than the $56,545 average annual salary of an implementation specialist.

The top three skills for an implementation specialist include client expectations, customer service and business processes. The most important skills for an application support specialist are application support, customer service, and troubleshoot.

Implementation specialist vs application support specialist overview

Implementation SpecialistApplication Support Specialist
Yearly salary$56,545$81,820
Hourly rate$27.19$39.34
Growth rate10%10%
Number of jobs50,975118,322
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 63%
Average age4242
Years of experience22

What does an implementation specialist do?

As the name entails, implementation specialists perform tasks related to the implementation of computer software and hardware, technical systems, or solutions. They are responsible for identifying clients' needs and determining how they will use the software or systems that they have acquired. They may also assist clients in setting up their equipment and perform additional tasks such as importing client data, creating customized reports, and modifying metrics. There are certain skills and qualifications to be considered to apply for this role, which includes a bachelor's degree in business, in-depth technical knowledge, and problem-solving skills.

What does an application support specialist do?

An application support specialist's role is to utilize their technical expertise in responding to inquiries and addressing issues and concerns, resolving them promptly and effectively. They may communicate with clients through calls or correspondence, even arrange appointments when necessary. Moreover, one may work as a member of a company or independently. As an application support specialist in a company setting, it is essential to coordinate with different department personnel, all while adhering to the company's policies and regulations.

Implementation specialist vs application support specialist salary

Implementation specialists and application support specialists have different pay scales, as shown below.

Implementation SpecialistApplication Support Specialist
Average salary$56,545$81,820
Salary rangeBetween $36,000 And $87,000Between $52,000 And $127,000
Highest paying CitySan Jose, CACupertino, CA
Highest paying stateHawaiiNew Jersey
Best paying companyGoogleMeta
Best paying industryTechnologyFinance

Differences between implementation specialist and application support specialist education

There are a few differences between an implementation specialist and an application support specialist in terms of educational background:

Implementation SpecialistApplication Support Specialist
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Implementation specialist vs application support specialist demographics

Here are the differences between implementation specialists' and application support specialists' demographics:

Implementation SpecialistApplication Support Specialist
Average age4242
Gender ratioMale, 49.3% Female, 50.7%Male, 61.6% Female, 38.4%
Race ratioBlack or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.4% Asian, 10.7% White, 55.8% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 11.5% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between implementation specialist and application support specialist duties and responsibilities

Implementation specialist example responsibilities.

  • Well verse on windows platform including managing the cluster services.
  • Select as CSS to manage clients with 500 plus employees.
  • Code and manage HTML email templates and landing pages for ongoing database marketing campaigns.
  • Manage a variety of major projects for SaaS EMR software used by nursing and anesthesia groups.
  • Lead the design, implementation, and configuration of EMC ControlCenter environment for new installs and upgrades.
  • Develop and manage SAAS solution implementation projects.
  • Show more

Application support specialist example responsibilities.

  • Help manage the design, development, and deployment of HL7 interfaces.
  • Lead, and manage CRM (Peoplesoft and Siebel) implementation technical teams on multiple engagements.
  • Assist users of varying PC and application skills levels and manage through a wide variety of customer scenarios.
  • Develop and automate network and mainframe system diagnostics as necessary using a variety of 3rd party software tools and utilities.
  • Develop and maintain existing Perl scripts to automate business process.
  • Manage multiple imaging-relate projects across both radiology and cardiology service lines, both inpatient and outpatient, to completion.
  • Show more

Implementation specialist vs application support specialist skills

Common implementation specialist skills
  • Client Expectations, 12%
  • Customer Service, 10%
  • Business Processes, 10%
  • Project Management, 8%
  • Enterprise Resource Planning, 4%
  • Product Knowledge, 3%
Common application support specialist skills
  • Application Support, 13%
  • Customer Service, 10%
  • Troubleshoot, 7%
  • Technical Support, 5%
  • Java, 4%
  • Application Issues, 3%

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