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Implementation specialist vs operations support specialist

The differences between implementation specialists and operations support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an implementation specialist and an operations support specialist. Additionally, an implementation specialist has an average salary of $56,545, which is higher than the $44,233 average annual salary of an operations support specialist.

The top three skills for an implementation specialist include client expectations, customer service and business processes. The most important skills for an operations support specialist are operations support, customer service, and data entry.

Implementation specialist vs operations support specialist overview

Implementation SpecialistOperations Support Specialist
Yearly salary$56,545$44,233
Hourly rate$27.19$21.27
Growth rate10%10%
Number of jobs50,975176,034
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 57%
Average age4242
Years of experience22

What does an implementation specialist do?

As the name entails, implementation specialists perform tasks related to the implementation of computer software and hardware, technical systems, or solutions. They are responsible for identifying clients' needs and determining how they will use the software or systems that they have acquired. They may also assist clients in setting up their equipment and perform additional tasks such as importing client data, creating customized reports, and modifying metrics. There are certain skills and qualifications to be considered to apply for this role, which includes a bachelor's degree in business, in-depth technical knowledge, and problem-solving skills.

What does an operations support specialist do?

The duties of an operations support specialist depend on one's line of work or industry of employment. Typically, their responsibilities revolve around addressing issues and concerns, troubleshooting, and conducting corrective measures, all while adhering to the company's policies and regulations. They may also evaluate the processes in a company, identifying vulnerabilities, and recommending improvements. Furthermore, an operations support specialist must also perform clerical tasks such as producing progress reports and presentations, arranging schedules, assessing workforce performance, and maintaining accurate records.

Implementation specialist vs operations support specialist salary

Implementation specialists and operations support specialists have different pay scales, as shown below.

Implementation SpecialistOperations Support Specialist
Average salary$56,545$44,233
Salary rangeBetween $36,000 And $87,000Between $27,000 And $71,000
Highest paying CitySan Jose, CANew York, NY
Highest paying stateHawaiiNew Jersey
Best paying companyGoogleKLA
Best paying industryTechnologyAutomotive

Differences between implementation specialist and operations support specialist education

There are a few differences between an implementation specialist and an operations support specialist in terms of educational background:

Implementation SpecialistOperations Support Specialist
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 57%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Implementation specialist vs operations support specialist demographics

Here are the differences between implementation specialists' and operations support specialists' demographics:

Implementation SpecialistOperations Support Specialist
Average age4242
Gender ratioMale, 49.3% Female, 50.7%Male, 44.0% Female, 56.0%
Race ratioBlack or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.4% Asian, 10.7% White, 55.8% American Indian and Alaska Native, 0.4%Black or African American, 12.0% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.5% White, 55.5% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between implementation specialist and operations support specialist duties and responsibilities

Implementation specialist example responsibilities.

  • Well verse on windows platform including managing the cluster services.
  • Select as CSS to manage clients with 500 plus employees.
  • Code and manage HTML email templates and landing pages for ongoing database marketing campaigns.
  • Manage a variety of major projects for SaaS EMR software used by nursing and anesthesia groups.
  • Lead the design, implementation, and configuration of EMC ControlCenter environment for new installs and upgrades.
  • Develop and manage SAAS solution implementation projects.
  • Show more

Operations support specialist example responsibilities.

  • Manage HTML developers to create and maintain FDIC Internet/Intranet.
  • Manage windows active directory, exchange, and file servers for user profiles and access.
  • Lead testing for all new store openings to ensure all POS and systems which support the retail team are fully operational.
  • Design and manage studies for alternative API qualification for commercial products.
  • Cable TV, Ethernet and phone cable runs and outlets
  • Load multiple versions of Linux onto multiple computers from scratch simultaneously.
  • Show more

Implementation specialist vs operations support specialist skills

Common implementation specialist skills
  • Client Expectations, 12%
  • Customer Service, 10%
  • Business Processes, 10%
  • Project Management, 8%
  • Enterprise Resource Planning, 4%
  • Product Knowledge, 3%
Common operations support specialist skills
  • Operations Support, 19%
  • Customer Service, 17%
  • Data Entry, 5%
  • PowerPoint, 4%
  • Technical Support, 3%
  • DOD, 3%

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