Post job

Information technology analyst jobs in Ohio

- 1,302 jobs
  • Information Technology Analyst

    The Dupps Company 3.1company rating

    Information technology analyst job in Germantown, OH

    The Dupps Company is currently seeking an experienced IT Analyst to support and enhance our enterprise technology infrastructure, with a focus on ERP systems, cloud platforms, identity management, and network administration. This position will be an onsite role. Key Responsibilities: ERP & Business Systems Design and implement custom Epicor Kinetic ERP solutions including Data Directives, Method Directives, BPM workflows, and BAQ/UBAQ queries to automate business processes Develop and maintain REST API integrations and App Studio customizations within Epicor Kinetic Administer multiple Epicor modules including CRM, SRM, WMS, MES, ECO, FS, APS, AMM, AP, AR, and MRP Cloud Infrastructure & Platform Management Administer Microsoft Azure environment including IaaS/PaaS services (VMs, App Services, VNets, NSGs, Load Balancers, Storage) Manage Microsoft Entra ID (Azure AD) including directory synchronization, conditional access policies, MFA enforcement, and RBAC Oversee Microsoft 365 tenant administration (Exchange Online, SharePoint Online, Teams) with focus on security and compliance Identity & Access Management Administer Auth0 platform managing SAML 2.0 SSO, enterprise B2B connections, and API integrations for 400+ users Manage Cisco Duo MFA deployment with adaptive authentication policies and zero-trust access controls Network & Security Administration Manage enterprise network infrastructure across multiple sites including Cisco/Fortinet firewalls, switches, and VPN tunnels (IKEv2/IPsec) Design and implement firewall policies, NAT rules, VLAN segmentation, and 802.1x authentication Application Development & Database Management Design and optimize SQL Server databases with replication strategies for data integrity and high availability Develop full-stack applications using Node.js, React, and RESTful APIs to modernize legacy systems Create automation scripts using C#, JavaScript, PowerShell, and VB to reduce manual administration efforts Education & Certifications Desired: Bachelor's degree in Computer Science, Information Systems, Information Technology, or related field desired but not required. Relevant certifications (CompTIA Security+, AWS Cloud Practitioner, or equivalent) preferred Technical Skills Needed: Strong proficiency in Epicor Kinetic ERP administration and development Experience with Salesforce administration and CRM integrations Expertise in Microsoft Azure, Microsoft 365, and Entra ID administration Knowledge of identity and access management platforms (Auth0, Okta, Cisco Duo) Proficiency in networking concepts including VLAN, VPN, routing protocols, and firewall management Experience with VMware vSphere/ESXi virtualization Strong database skills with Microsoft SQL Server Programming/scripting abilities in JavaScript, Python, C#, SQL, PowerShell, and Bash Bachelor's degree desired but not required. 3+ years of IT experience. Preferred Experience: 2+ years of experience in enterprise IT environment Experience with MuleSoft or similar integration platforms Familiarity with RMM tools (NinjaOne, Kaseya) Understanding of VoIP/SIP systems
    $75k-104k yearly est. 3d ago
  • IT Business Analyst (W2, Locals only)

    CBTS 4.9company rating

    Information technology analyst job in Columbus, OH

    Role: IT Business Analyst Columbus, OH - Onsite The key experience interests are: IT Business Analyst - • Requirement gathering (Certifications in CBAP would be a plus) • Tracing requirements to test cases • Leading meetings in a very organized manner • Critical thinking / problem skills • Customer relationship experience and vendor relationship experience. IT Analyst • Customer relationship building • Managing service partners to application support SLAs • Reporting to customers status of portfolio • Number of apps • Incident status • Health of environment • Roadmap collaboration • Critical thinking / problem skills
    $65k-89k yearly est. 4d ago
  • Lockbox Application Analyst

    Us Tech Solutions 4.4company rating

    Information technology analyst job in Brooklyn, OH

    Duration: 12 months contract (with possible extension) This role will support multiple functions and processes within Lockbox in Payment and Deposit Operations, focusing primarily on working with Service and Support teams in procedure development, testing, and creating scripts for testing. Payment and Deposit Operations fosters a culture founded on accountability, teamwork, leadership, intellectual curiosity and a balanced foundation between work and personal life. As an analyst, you will develop industry expertise and detailed product knowledge, and drive execution of strategic initiatives. ESSENTIAL JOB FUNCTIONS Primary responsibility is providing operation support of Lockbox applications, and additional areas of support, as assigned. Job functions of an Operations analyst include: Create, edit, and test application and operational procedures for Lockbox Operations and Support. Write and execute test scripts for operational testing of applications in process improvement projects. Performs business analysis for payment and deposit applications as assigned; applications can include mainframe, PC, distributed systems, databases, and/or web-based applications Mine data from primary and secondary sources often using complex joins across multiple datasets. Plays a leadership role in providing ongoing production support within Payment and Deposit Operations applications and processes; acts as first line of contact for user reported inquiries and problems; performs problem reporting, tracking, resolution, root cause analysis and identification of preventative measures. Delivering high quality support and great service to our internal/external partners and clients. Active participation and guidance as it relates to Lockbox, and the associated applications/systems, process initiatives and projects. Translates business needs and requirements to Technology partners; translates technical material to the Loan, Payment, and Operational Services Process Areas and Lines of Business. More broadly, analysts are expected to display the following skills and competencies: Strong problem solving through ability to analyze qualitative, operational & financial data Strong interpersonal, influencing and relationship building skills; must demonstrate the ability to work cross functionally with a variety of different personality types Ability to concisely and effectively communicate with senior management High degree of adaptability & intellectual curiosity, comfortable with ambiguity Exceptional teamwork and collaboration REQUIRED QUALIFICATIONS Bachelor's Degree or equivalent experience of ideally 2+ years in an operational or support environment Attention to detail in documenting and implementing requirements Highly organized, detail-oriented with the ability to thoroughly analyze and resolve issues Excellent written and verbal communication skills Ability to effectively manage change Ability to stay on top of task assignments Strong decision making and analytical skills Ability to facilitate research and resolution of sometimes less-than-straight-forward issues Strong aptitude to technology based tools and databases (i.e., Excel, Access) Interest, willingness and ability to assimilate information quickly and succinctly Works well in a team-based environment PREFERRED QUALIFICATIONS 1-2 years of Operational Analyst experience Technically savvy in relation to Windows systems and software Experience in Excel and Jira with an ability to manage large data sets, creating summary views using pivots tables, data graphs/visualization About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Nil Email: ************************** Internal Id: 25-55288
    $73k-109k yearly est. 22h ago
  • M365 GCC Senior IT Administrator

    Belcan 4.6company rating

    Information technology analyst job in Cincinnati, OH

    A Senior IT Administrator job in Cincinnati, OH or Indianapolis, IN is currently available at Belcan supporting one of our key manufacturing clients. To be considered for this role, you will have a Bachelors degree and 5+ years of IT support or system administration experience, with prior experience in defense, aerospace, or U.S Government contracting environments required. Additional info: Microsoft 365 (M365) GCC Senior Administrator IT administrator, this position plays a key role in ensuring the integrity, availability, and confidentiality of company systems and data, including Controlled Unclassified Information (CUI). The ideal candidate combines strong technical expertise with excellent communication, organization, and problem-solving skills and can both design policies and procedures and implement technical controls to support a secure, efficient, and compliant IT ecosystem. This hands-on role is responsible for delivering end-user support, managing cloud services (including GCC High), and maintaining secure operations in compliance with CMMC Level 2 and NIST SP 800-171 standards. Job Duties: * Lead the end-to-end project lifecycle for building a secure on-premises CUI enclave with integration with SaaS solutions like AWS, Zscaler and Azure AD and M365, including execution, monitoring, and closure. * Collaborate with cloud architects and security teams to define and implement network isolation, identity management, and logging configurations aligned with NIST and CMMC standards. * Drive the adoption of Azure Government or GCC High, and FedRamp Security cloud services and ensure configuration aligns with compliance goals. * Coordinate development of key compliance artifacts including System Security Plan (SSP), POA&M, and enclave boundary documentation. * Oversee implementation of key technologies such as Azure Virtual Desktop (AVD), Azure AD and M365 GCC High, and other FedRamp Security Services. * Work with internal stakeholders and external C3PAOs to prepare for CMMC assessments and audits. * Manage project risks, schedules, and deliverables; provide regular reporting to executive stakeholders. * Ensure adherence to project management best practices (Agile or hybrid), maintaining strong documentation and change control. * Lead and deliver complex technical programs across multiple engineering teams. * Develop and manage project schedules, identify risks, and communicate goals to stakeholders. * Evaluate program progress and results, reengineer processes to improve outcomes. * Facilitate continuous improvement and support senior leaders in cross-functional environments. * Communicate status on ongoing programs to partners and senior management. * Manage multiple projects in parallel in a fast-paced environment.IT Operations & Support * Provide timely help desk support and technical assistance to end users across the organization. * Manage user accounts, permissions, and access controls through Azure Active Directory. * Install, configure, and maintain software, hardware, and networking systems. * Monitor and troubleshoot performance issues across endpoints, servers, and cloud services. * Support LANs, VPNs, and secure internet/intranet connections. Cloud & Infrastructure Management * Design, Implementation, Configuration and. Administer Microsoft 365 workloads, including Exchange Online, SharePoint, Teams, and Intune. * Navigate, administer, and troubleshoot Microsoft GCC High environments across multiple locations, ensuring reliable and secure access. * Configure and manage Microsoft Defender and related security tools to detect and respond to threats. * Implement, monitor, and maintain system backups, disaster recovery, and failover procedures. * Manage configuration and patch management processes to ensure operational reliability. Cybersecurity & Compliance * Implement and maintain cybersecurity controls aligned with CMMC Level 2, NIST SP 800-171, and federal cybersecurity standards. * Lead the development, documentation, and maintenance of IT security policies, standards, and procedures, in addition to configuring and updating technical controls. * Configure and enforce policies such as conditional access, safe links, and quarantine rules within Microsoft 365. * Monitor and analyze security logs and alerts to proactively identify risks and vulnerabilities. * Maintain documentation and evidence to support audits, assessments, and compliance reporting. * Train staff on secure technology practices, phishing awareness, and data protection protocols. Required Qualifications: * Bachelor's degree in information technology, Computer Science, Cybersecurity, or equivalent experience. * 5+ years of IT support or system administration experience, with prior experience in defense, aerospace, or U.S Government contracting environments required. * Demonstrated familiarity with USG compliance practices and requirements, including CMMC Level 2, NIST SP 800-171, and related deferral security frameworks. * Proficiency in Azure AD, Intune, and Microsoft Defender. * Knowledge of IT security best practices, access management, and endpoint protection. * Due to the nature of the work performed, U.S. Citizenship is a requirement * Candidate must be able to obtain Secret Clearance Preferred Qualifications: * Microsoft Certified: Azure Administrator Associate, Security Administrator Associate, Identity and Access Administrator Associate * Microsoft 365 Certified: Modern Desktop Administrator Associate * CompTIA Security+ or equivalent Compensation: We provide a competitive pay and benefits package. This position is offering a salary rate of $95K-150K per year, however, Belcan considers several factors when extending an offer, including but not limited to education, experience, geographic location, and discipline. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws. **************
    $95k-150k yearly 3d ago
  • Information Technology Administrator

    City of Shaker Heights

    Information technology analyst job in Shaker Heights, OH

    General Definition of Work Performs difficult skilled technical work managing and maintaining computer and network services, the security of computer network and communications, the Microsoft Active directory, and the Virtual Server Environment (VMware) for the City, developing solutions for project requirements, coordinating with vendors, developing and reviewing bids, evaluating new technologies, and related work as apparent or assigned. Work is performed under the limited supervision of the Director of Information Technology. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions. Essential Functions Maintains computer and network services by providing secure and reliable service to all City departments including designing the solutions, installs, configuration, troubleshooting and maintenance of computer and network equipment. Manages the security of the City computer network and communications; ensures system integrity and security for various operating systems and software used by the City through monthly patches, upgrades and bug fixes. Manages and maintains the Microsoft Active directory for the City to provide a safe and stable environment; creates and maintains network user accounts and security. Manages and maintains the Virtual Server Environment (VMware) for the City. Designs solutions for project requirements; works with vendors reviewing bids to evaluate proposed solutions and makes recommendations to the Director of IT; analyzes new technology for more efficiency and cost effectiveness; creates and reviews bids for hardware and software needs; works closely with vendors; coordinates outside maintenance contracts and services. Installs, configures, and maintains network hardware including but not limited to switches, wireless access points, routers and cabling. Analyzes, diagnoses, and repairs software issues; consults with users and tier one through three support to solve technical questions; provides assistance to all City departments with various hardware and software components including purchasing assistance. Documents and records services performed via helpdesk software; prepares summaries and written reports for supervisors; maintains accurate records of hardware and software inventory and software licenses to adhere to licensing and retention policies. Attends user groups, training and interface committees; transports equipment as needed. Provides training, direction and support to level one Desktop Support Technician as needed. Completes and ensures integrity of server operating software and data backups. Knowledge, Skills and Abilities Thorough knowledge of the principles of modern office procedures, systems and equipment; thorough knowledge of the policies, procedures and activities of the department; thorough knowledge in Microsoft Windows Operating Systems and Microsoft Office Professional applications; thorough knowledge in virus and spyware protection tools; general knowledge of Power Shell. Skill in the use of personal computers, associated software packages, hardware, and peripheral equipment; skill in enterprise level Local Area Network (LAN)/Wide Area Network (WAN) environment including administration of network architectures, principles and topologies. Ability to use diagnostic and performance tuning tools; skill in standard backup infrastructures and software tools and in Virus Protection and Anti-Spam tools; ability to troubleshoot hardware and software issues with computers, printers, equipment, City-standard software applications, networks, systems, and other peripherals, and perform repairs or fixes; ability to use diagnostic and performance tuning tools; ability to follow electronic document retention policies and perform discovery searches; ability to read, interpret, and apply detailed and technical manuals and verbal/visual instructions, as well as understand documented procedures, flow charts, operating systems, and computer operations concepts; ability to complete work in a timely fashion and initiate proper and acceptable direction for completion of work with a minimum of supervision and instruction; ability to communicate effectively in oral and written form; ability to perform and organize work independently; ability to multitask; ability to use strong interpersonal and customer service skills using tact, patience and courtesy; ability to establish and maintain effective working relationships with associates, department heads, vendors, and the general public. Education and Experience Bachelor's degree in computer science, information technology, or related field and considerable experience in computer management including Windows Servers, Structured Query Language (SQL) Server, backup technologies, security technologies, forest and domain level trusts, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), or equivalent combination of education and experience. Physical Requirements This work requires the occasional exertion of up to 50 pounds of force; work regularly requires sitting, using hands to finger, handle or feel and repetitive motions, frequently requires speaking or hearing and occasionally requires standing, walking, stooping, kneeling, crouching or crawling, reaching with hands and arms, pushing or pulling and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, using of measuring devices, assembly or fabrication of parts within arm's length, operating machines and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic). Special Requirements Possession of Microsoft Certified Systems Professional (MCSP) Certification or equivalent upon hire. Possession of Cisco Certified Network Associate (CCNA) Certification or equivalent upon hire. Must meet and maintain all training and education requirements for position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. The City of Shaker Heights does not hire individuals who use or test positive for tobacco or nicotine products. Please file application and/or resume: CITY OF SHAKER HEIGHTS HUMAN RESOURCES DEPARTMENT 3400 LEE ROAD SHAKER HEIGHTS, OH 44120 E-mail: ***********************************
    $58k-83k yearly est. 4d ago
  • Sr. OTM Solutions Analyst

    Bayforce 4.4company rating

    Information technology analyst job in Beachwood, OH

    **NO 3rd Party vendor candidates or sponsorship** Role Title: Sr. OTM Solutions Analyst Client: Solution Chain and Transportation and Logistics Solutions Employment Type: Contract-to-Hire Duration: 6 month contract to hire Preferred Location: 4 days onsite in Beachwood, OH Role Description: Configure and enhance OTM (agents, workflows, statuses, and route groups). Strong PL/SQL skills for developing stored procedures, queries, triggers, and performance tuning. Integrate OTM with external systems (web services, XML, middleware, telematics/ELD). Monitor and troubleshoot OTM server-related issues, including application performance, log analysis, and environment stability. Perform root cause analysis for performance bottlenecks in agents, workflows, and integrations. Diagnose and resolve thread management, agent delays, and deadlocks within OTM. Conduct database tuning and table optimization to improve OTM performance. Collaborate with system administrators and DBAs on server load balancing, patching, and upgrades. Solid understanding of transportation, truckload operations, fleet optimization, and compliance. Develop and support reporting and analytics using BI Publisher and Tableau. Conduct fit-gap analysis and design scalable fleet solutions with minimal customization. Requirements: 7+ years hands-on development in OTM Deep knowledge of the OTM data model, fleet-specific tables, and driver/asset workflows. Proficiency in OTM configuration and automation (agents, workflow logic, event triggers). Strong skills in server performance tuning and OTM environment optimization. Advanced PL/SQL debugging and query optimization for high-volume transactions. Ability to analyze and resolve deadlocks, agent execution delays, and thread contention. Proficiency in capacity planning, ensuring system scalability and resilience. Strong problem-solving mindset for complex OTM application and infrastructure issues. Plus: Familiarity with OTM Cloud migration and roadmap preferred. Fleet Management modules, including driver management, equipment/power unit tracking, dispatching, and the ability to translate business requirements into scalable OTM fleet solutions.
    $82k-105k yearly est. 1d ago
  • Senior IT Solutions Analyst (OTM) :: OHIO - ONSITE.

    Strategic Systems Inc. 4.4company rating

    Information technology analyst job in Cleveland, OH

    Senior IT Solutions Analyst (OTM) Duration : 6+ Months Must-Have Skills Senior-level OTM design, configuration, agents, workflows, fleet modules. Advanced PL/SQL development and debugging. Strong XML and integration experience. Proven ability to improve OTM performance (database tuning, server analysis). Experience with fleet operations, transportation, compliance, and optimization. BI Publisher and Tableau experience. 7+ years of Solutions Design experience. Bachelor s degree in a technical or business-related field. Preferred Skills Experience with OTM Cloud migration. Oracle ecosystem experience. Load balancing, patching, upgrades with server/DBA teams. Capacity planning and system scalability expertise. Don t Apply If Your OTM background is primarily support rather than development/configuration. You lack PL/SQL or XML experience. You have no logistics/supply chain/manufacturing background. You cannot work onsite 4 days a week in Beachwood, OH.
    $78k-105k yearly est. 2d ago
  • Computer System Validation

    Psi (Proteam Solutions 3.9company rating

    Information technology analyst job in Columbus, OH

    The CSV Engineer 1 will support Computer System Validation (CSV) activities for GxP-regulated systems. This role involves executing validation deliverables, ensuring compliance with FDA 21 CFR Part 11, EU Annex 11, and company quality standards. The candidate will work closely with IT, Quality, and Business teams to maintain validated state of systems. Key Responsibilities Assist in the development and execution of validation documentation, including: · User Requirements Specifications (URS) · Functional Specifications (FS) · Validation Plans (VP) · Test Scripts (IQ/OQ/PQ) · Traceability Matrices Perform system assessments to determine GxP applicability and validation requirements. Ensure adherence to Part 11 controls electronic records and signatures. Collaborate with cross-functional teams to resolve validation issues. Maintain accurate and complete validation documentation in the designated repository. Qualifications · 2-5 years' experience with FDA Quality System regulations, standards and processes in process model for software development including: · Knowledge of procedure or instruction development and document management concepts · Knowledge of Quality methods e.g. documentation management, training, review or inspection, statistical sampling, internal/external audit, troubleshooting, investigation or analysis tools/techniques · Knowledge of SDLC development methodology e.g. V-model, GAMP, Agile · Knowledge of Architecture Standards and concepts, configuration diagrams, infrastructure topology · Knowledge of Project Management processes and Work Break Down Structures · Knowledge of requirements engineering, test environments and protocols · Knowledge of Computer System Validation concepts · Knowledgeable in project management, work breakdown structure · Some supervision is required, can create and author deliverables, can provide some training · Provides input to Manager to determine work priorities · Works with supervision in application of skills across multiple Business Segments within CAH Preferred Skills Experience with electronic systems such as LIMS, ERP, or Quality Management Systems. Knowledge of data integrity principles. Familiarity with Agile or Waterfall methodologies.
    $67k-93k yearly est. 4d ago
  • Information Technology Technician

    Robert Half 4.5company rating

    Information technology analyst job in Willoughby, OH

    Act as the first point of contact for technical issues submitted via phone, email, or ticketing system. Provide hands-on and remote support for desktops, laptops, printers, phones, mobile devices, and other peripherals. Support and troubleshoot credit union-specific applications such as Symitar, Synergy, FICS, and other financial platforms. Perform user onboarding/offboarding, including hardware setup, user account provisioning, and access configuration. Manage support tickets in the help desk system, ensuring timely response and accurate documentation of all actions and resolutions. Maintain and update internal IT documentation, including system configurations, procedures, known issues, troubleshooting steps, and asset records. Troubleshoot basic network issues (e.g., LAN, Wi-Fi, VPN connectivity). Maintain IT hardware inventory, coordinate asset deployment and recovery. Collaborate with vendors and escalate issues as needed. Participate in IT projects and contribute to the implementation of new systems and upgrades. Educate employees on new tools, best practices, and IT policies.
    $29k-55k yearly est. 1d ago
  • Senior IT Manager

    Braun Ambulances 4.7company rating

    Information technology analyst job in Van Wert, OH

    Braun was founded with a clear purpose: to support those who serve on the frontlines of emergency response. What began as a pattern shop under the vision of Charles J. Braun has grown into a trusted name in ambulance manufacturing-driven by innovation and a deep understanding of the EMS community. Early on, we recognized a critical need: ambulances built not just to transport, but to perform under pressure. When lives hang in the balance, equipment must be reliable. That insight shaped our mission and helped set a new standard in the industry. We are seeking a highly skilled Senior IT Manager to provide strategic leadership and operational oversight for IT and information systems at our Van Wert site. As a key member of the site's Senior Leadership Team (SLT), this role ensures local IT strategies, systems, and operations align with both divisional priorities and the parent company's enterprise standards. The Senior IT Manager will lead a high-performing IT team, oversee IT service delivery (including ERP, CRM, and manufacturing systems), and ensure cybersecurity, compliance, and system resilience. This is a strategic role for a forward-thinking IT leader who thrives on innovation, collaboration, and enabling business growth through technology. KEY RESPONSIBILITIES As the Senior IT Manager, you will: Partner with business leaders to identify and implement technology solutions that drive competitive advantage, enhance customer experience, and improve operational performance. Align local IT strategy with the parent company's enterprise architecture, cybersecurity, and digital transformation initiatives. Lead IT service delivery to support daily operations, including ERP, CRM, manufacturing systems, and end-user technologies. Lead, mentor, and develop a high-performing IT team by setting goals, conducting evaluations, and supporting professional development. Manage division-specific IT projects and implementations, ensuring delivery on time and within budget. Oversee divisional IS tools, databases, and software solutions, collaborating with business leaders to ensure alignment with operational needs. Coordinate with vendors and IT service providers to optimize system performance and value. Implement IT policies, monitor compliance, and ensure data security, reporting accuracy, and disaster recovery preparedness. Analyze divisional processes and recommend IS solutions to improve productivity and operational efficiency. Provide technical leadership to IT support teams and training for end-users on IS tools. QUALIFICATIONS As the Senior IT Manager, you will have: Essential: Bachelor's degree in Information Technology, Computer Science, Business, or related field. Strong experience in IT & IS management, ideally 7-10+ years. Proven leadership and project management abilities. Proficiency with enterprise systems, ERP platforms, IT infrastructure, and cybersecurity. Strategic thinker with strong problem-solving and decision-making skills. Excellent communication and interpersonal skills with the ability to bridge technical and business needs. Preferred: Relevant certifications (e.g., PMP, ITIL, CISSP). Experience in a manufacturing or managed service provider environment. Core Competencies & Skills: Values that align with our culture: Customer Centric, Leadership, Integrity, Family Spirit, Excellence. Strategic mindset with a vision for innovation and continuous improvement. Ability to manage multiple priorities and deadlines. Strong analytical skills and attention to detail. Effective communicator with the ability to simplify complex IT concepts. Adaptability to evolving technologies and business environments. Strong accountability for IT security, compliance, and performance.
    $96k-132k yearly est. 22h ago
  • Information Technology Support Technician

    Pomeroy

    Information technology analyst job in Perrysburg, OH

    IT Support Technician - Onsite | 12-Month Contract | Perrysburg, OH Pay: $22-$25/hr Schedule: Monday thru Friday, 8am to 5pm We are seeking a talented IT Support Technician in Perrysburg, OH for a 12-month contract with potential to extend. Responsibilities: Performs basic analysis of functional or service requirements using a fundamental understanding of IT Business processes or problems. Implements end-user or enterprise infrastructure or application services prepared by more senior Engineers. Applies technical knowledge to operate and administer infrastructure or software platforms and user groups of moderate complexity. Resolves technical issues of moderate complexity within a given technical area. Partners with members of a given team or other IT teams as appropriate. Identifies potential escalations and proactively alerts management. Provides solutions to prevent problems from occurring in the area of responsibility including patch management. Reviews implement and verifies changes/solutions of medium complexity and risk. Ensures configuration management database entries are complete and accurate. Provide on-site field support to customers and their suppliers including installation, servicing, repairing systems, equipment and escorting any client/vendor suppliers. Troubleshoot known and unknown hardware issues related to corporate-issued or provided desktops, laptops, mobile devices (phones & tablets), peripherals, and associated accessories. Troubleshoot known and unknown software issues related to Windows 10, Microsoft Office, Outlook, Skype for Business, OneDrive, and other corporate deployed desktop applications. Troubleshoot Microsoft patches, corporate software deployments, group policies, Build and reimage a corporate-issued PC including performing any necessary upgrades required to solve the end-user productivity issue. Hardware replacement will occur after diagnostics are run to confirm HW repair, replacement, or upgrade. Troubleshooting of LAN/WAN issues impacting employee productivity on their computers. This will involve a demonstrated understanding of networking basics, TCP/IP, VPN, secure access methodologies, and wireless technologies. Perform IMACD activities within SLAs - PC and peripheral add move change Provide excellent verbal and written communication to end-users regarding their productivity issues. This communication also needs to be provided to IT and in English (Mandatory). Local language verbal and written skills will be considered a secondary requirement if required due to corporate policy. Must demonstrate the ability to interact with end-users of all levels using a variety of active listening and empathetic listening skills. Proven ability to communicate highly technical information to both technical and non-technical end-users both verbally as well as written. Documents solutions and incident resolution case notes in English in assigned reporting systems Audit, maintain, and manage the devices asset management systems. Strong understanding and support of shipping & receiving, inventory, and warehousing practices. Assist in loading and unloading shipments. Experience in procurement, inventory, and asset management of IT equipment as well as managing the IT life cycle. Regularly lift and/or move up to 39 pounds independently and participate in group lifts for 40+ pounds and/or using pallet jacks. Work with and/or around moving mechanical parts. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull.
    $22-25 hourly 1d ago
  • Agile Governance & Tooling Analyst

    Brooksource 4.1company rating

    Information technology analyst job in Columbus, OH

    Agile Governance & Tooling Analyst (Azure DevOps) Columbus, Ohio - Hybrid Contract to Hire Brooksource is looking for an Agile Governance & Tooling Analyst to join their clients VMO team. In this role, you will support the development and execution of governance, tooling, workforce enablement, and reporting initiatives within the Value Management Office (VMO). This role partners closely with delivery and DevOps teams to support Azure DevOps (ADO) usage, workflow management, test reporting, and standards compliance, while contributing to continuous improvement and training efforts across the organization. Responsibilities: Support delivery and maintenance of existing programs, materials, tools, training, and reporting. Assess existing programs, materials, training, and reports to identify gaps and recommend improvements. Monitor the VMO Jenkins test result reports and work with DevOps partners if issues arise. Assist end users with ADO processes, such as creating and updating ADO boards/queries/dashboards in alignment with HNB's standards and processes. Create how-to guides and instructional material to support ADO tool usage; assist in creating and delivering training resources. Prepare meeting materials and capture action items; follow up on assigned tasks. Perform UAT/verification before and after ADO changes are deployed. Update test region and assist with testing prior to implementation. Maintain SharePoint links and folders for report access, screenshots, and training resources. Fulfill ADO access requests, assist with ADO licenses questions, and fulfill test plan requests Perform other execution-focused tasks as assigned. Support implementation and monitoring of Value Streams, Objectives and Key Results (OKRs), and reporting governance for a business segment. Assist in monitoring the data dashboard; assist teams with ADO data hygiene errors. Participate in the design, development, and delivery of new programs, materials, training, and reporting supporting governance, workforce enablement, and tooling. Support implementation and monitoring of Value Streams, Objectives and Key Results (OKRs), and for segment. Qualifications: Bachelor's degree or equivalent work experience in a similar role. 2-5 years of experience in VMO Governance role hands-on expertise with Azure DevOps (ADO) Proficient with O365 (Word, SharePoint/ Teams, Excel, PowerPoint). Proficient at analyzing data and identifying themes/patterns to draw conclusions and make recommendations. Ability to create process maps (Visio or similar). Understanding of solution delivery frameworks (Agile and Waterfall). Strong written and verbal communication; active listening and facilitation skills. Strong time management and organizational skills; able to manage multiple tasks and priorities. Preferred Qualifications: Experience using Tableau. Experience using SQL to write queries. Experience with ServiceNow, Jira, or similar delivery management tools. Experience documenting standards and job aids. Ability to deliver training and provide relatable examples for participants. ABOUT EIGHT ELEVEN: Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
    $69k-92k yearly est. 3d ago
  • Senior Information Technology System Engineer

    HBD Industries 4.1company rating

    Information technology analyst job in Columbus, OH

    The Senior IT System Engineer scope includes implementation, support & documentation to effectively maintain computer systems, business applications & network functionality. This role serves as a higher-level escalation point for the HBD help desk and other vendors for HBD-specific configuration and/or applications. The position is also expected to participate in future planning of upgrades to infrastructure components. Roles & Responsibilities Provide advanced technical support on computers systems and business application configuration & installation. Perform tech refresh planning for internally owned IT infrastructure including user computer systems, networks within all HBD locations, etc. Assistance in all aspects of department equipment utilization to maintain current operating procedures is required. Must be able to communicate well both orally and written with all levels of HBD personnel. Assist in training of all systems users. within the Bellefontaine plant and the HBD/Thermoid, Inc. Corporate Headquarters. Provide escalation level support. Maintain and supervise the computer inventory. Monitoring and managing all installed systems and infrastructure. Qualifications Bachelor's Degree in IT, MIS or similar field is required. Proficient in Network Administration including Routing, Switching, and VLANs. Proficiency in Firewall Administration including Policy, Security, and VPN configuration. Skills in maintenance of Active Directory both local and Azure. Proficiency in DNS to support both local & external DNS configurations for hosted Websites 5+ years networking knowledge (OSI network layers, TCP/IP). Understanding of Network concepts both LAN and WAN, and data transmission. 3+ years Cloud experience, preferably in Azure. Understanding of the Microsoft Azure environment and its uses. Knowledge, Skills & Capabilities Experience with Fortinet both Wired and Wireless, hardware/software Experience with Fortinet FortiGate Firewall configuration, maintenance, and support Experience with virtualization and managing cloud-based containers. Favorable but not required certifications: Network+, CCNA. HBD Industries is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. HBD NOTICE OF COLLECTION - CALIFORNIA - December 2022 Please click on this link to view the notice.
    $92k-112k yearly est. 22h ago
  • MES Systems Engineer

    Venteon 3.9company rating

    Information technology analyst job in Toledo, OH

    This role strengthens the Operational Technology (OT) environment by improving data acquisition, system integration, and shop-floor processes across global manufacturing sites. It brings IT and cybersecurity best practices into OT environments while supporting Industrial IoT, automation, analytics, and AI-driven initiatives. KEY RESPONSIBILITIES Technical Leadership Lead OT/IT integration projects that connect plant-floor equipment with business systems to improve operational performance. Collaborate with IT, cybersecurity, engineering, maintenance, and operations teams to meet project goals. Stay current on industrial automation, IIoT, analytics, and OT cybersecurity trends. System Integration & Data Enablement Build and manage data collection frameworks for real-time monitoring and historical analysis. Support predictive maintenance, process optimization, and AI-driven insights. Maintain documentation for system architecture, configurations, and operational procedures. Information Technology & Cybersecurity Apply enterprise IT best practices across OT environments (asset management, change control, disaster recovery, etc.). Partner with cybersecurity teams on risk assessments, security controls, and incident response. Communication & Training Serve as the liaison between vendors, stakeholders, and technical teams. Deliver training to support technology adoption and effective system usage. Perform other duties as assigned. QUALIFICATIONS Bachelor's degree in Engineering, Information Systems, Industrial Technology, or related field preferred. 5+ years of technical leadership in manufacturing, industrial automation, or IT/OT integration. 10+ years in IT, OT, and/or control systems. Experience integrating OT systems with ERP/MES-Plex and Plex A&O (Mach2) strongly preferred. TRAVEL Up to 50% travel to North American plants, including Mexico. KNOWLEDGE & SKILLS Strong communication, stakeholder management, and organizational abilities. Expertise in IIoT platforms; PTC Kepware highly preferred. Understanding of SCADA, PLCs, sensors, industrial protocols, and shop-floor technologies. Experience with Industry 4.0, CMMS/EAM, predictive maintenance, and equipment performance monitoring. Familiarity with Zero Trust frameworks and cybersecurity tools (firewalls, NAC, SIEM). Experience with visualization tools such as Power BI or Ignition.
    $90k-124k yearly est. 4d ago
  • Contract Healthcare Systems Analyst

    Ia Recruiting

    Information technology analyst job in Cincinnati, OH

    We are currently recruiting a contract Systems Analyst for a healthcare facility within the Cincinnati, OH area. Competitive rate. MUST HAVE: 8+ years of experienced System Analyst to support our healthcare clients in analyzing, designing, and implementing system solutions. 7+years of experience in Clinical Trial System. Design and maintain process flows, data mappings, and system interface specifications. Strong experience in analyzing and documenting business processes and system workflows. Please forward an updated resume if you meet the qualifications.
    $69k-91k yearly est. 60d+ ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology analyst job in Cleveland, OH

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $73k-103k yearly est. 3d ago
  • Technical Systems Analyst

    Inent

    Information technology analyst job in Columbus, OH

    Inent is a leading provider of information technology, consulting and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Great organizations demand great IT. To stay on budget, on schedule and maintain high quality standards for IT initiatives, organizations must align with the right service providers-those that can truly improve and enhance the initiatives they support. Job Description Technical Systems Analyst All roles and responsibilities as outlined in BA1 plus the following Required 4 Years Experience as a Business Systems Analyst in the last four years Required 4 Years Experience eliciting and defining system and user requirements thru observation, interviews and analysis Required 4 Years Experience working directly with end users to define requirements and provide technical advice and assistance in large scale environments Required 4 Years Experience translating customer needs into formal business requirements Required 4 Years Experience interviewing non technical end users to determine and document current business process flows Required 3 Years Experience in Business Process Re-Engineering Required 2 Years Experience using Visio to create business process flows including standard flowcharts and swim lane diagrams Required 3 Years Experience creating test conditions, test cases, and test scenarios Required 3 Years Experience analyzing end user needs and conducting fit gap analysis Required 4 Years Experience as a Technical Business Analyst on 2 software development or implementation projects from initiation to completion (MUST be on resume) Required 4 Years Experience using project management software (Microsoft Project or Clarity etc) to develop and maintain a Work Breakdown Structure on min. 2 Projects Required 4 Years Experience using a business requirements tracking tool for recording and prioritization of business requirements Required 4 Years Experience in systems process and data mapping, requirements gathering, analysis, creation of detailed documentation Required 4 Years Experience as a Business Analyst working in an Agile Methodology using agile alignment within BABOK in at least one project Required 2 Years Experience in a large organization similar in size and scope to Ohio Department of Public Safety Required 2 Years Excellent interpersonal skills, excellent oral and written skills Required 4 Years Qualifications Technical Systems Analyst All roles and responsibilities as outlined in BA1 plus the following Required 4 Years Experience as a Business Systems Analyst in the last four years Required 4 Years Experience eliciting and defining system and user requirements thru observation, interviews and analysis Required 4 Years Experience working directly with end users to define requirements and provide technical advice and assistance in large scale environments Required 4 Years Experience translating customer needs into formal business requirements Required 4 Years Experience interviewing non technical end users to determine and document current business process flows Required 3 Years Experience in Business Process Re-Engineering Required 2 Years Experience using Visio to create business process flows including standard flowcharts and swim lane diagrams Required 3 Years Experience creating test conditions, test cases, and test scenarios Required 3 Years Experience analyzing end user needs and conducting fit gap analysis Required 4 Years Experience as a Technical Business Analyst on 2 software development or implementation projects from initiation to completion (MUST be on resume) Required 4 Years Experience using project management software (Microsoft Project or Clarity etc) to develop and maintain a Work Breakdown Structure on min. 2 Projects Required 4 Years Experience using a business requirements tracking tool for recording and prioritization of business requirements Required 4 Years Experience in systems process and data mapping, requirements gathering, analysis, creation of detailed documentation Required 4 Years Experience as a Business Analyst working in an Agile Methodology using agile alignment within BABOK in at least one project Required 2 Years Experience in a large organization similar in size and scope to Ohio Department of Public Safety Required 2 Years Excellent interpersonal skills, excellent oral and written skills Required 4 Years Additional Information Thank you Bhavani Inent Inc (Innovative Enabling Technologies Inc ) Tel: ************ * 127 Fax No: ************ email: ************************
    $69k-92k yearly est. Easy Apply 2h ago
  • Procurement Senior Specialist - IT Buyer

    American Honda Motor Co., Inc.

    Information technology analyst job in Marysville, OH

    What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.” We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future! Job Purpose The Senior Strategic Procurement Specialist through theme development, strategic management and stakeholder alignment is responsible to bring spend within their category under procurement management. Additionally, The Specialist will regularly engage with the business stakeholder community, establish and lead strategies to achieve optimal cost reduction, and ensure the management of supplier relationships and risk. This position is directly responsible for owning the relationships with key site and business unit leadership. Also is responsible for the development / implementation of sourcing strategies and collaboration with internal business partners and suppliers to reduce risks and costs for Honda. The Specialist is accountable to identify, set, and manage metrics to hold suppliers accountable for performance and delivery. This position will drive results through the creation and management of competitive bidding processes and analyzation of data and market trends. Also actively drives the continuous improvement of regional Procurement processes and tools and is responsible for long term planning for the category, creating/driving/implementing initiatives, communicating and influencing customers and suppliers at all levels. The Specialist must work collaboratively, exhibit a strong sense of urgency to meet customer timelines, exhibit an intense curiosity/learning drive, successfully operate in a fast-paced environment, engage/influence key stakeholders, be extremely customer-focused, and consistently display a high level of business acumen. Must be able to successfully manage multiple projects, as well as timely completion to meet the business' objectives. Key Accountabilities Responsible for Supplier Performance / Development / Risk/ Support Segmentation Develop/Execute/Implement the Strategic Sourcing Function in Alignment with Category Lead the team to establish and meet category SEQCDM performance targets and measures, monitor progress and implement countermeasures when necessary Responsible For Category's Legal and Commercial Supplier Contracts Executed to Protect Honda and Business Users Lead project implementation and oversee projects and business plan items, monitor progress and adjust direction as needed Effectively sell ideas, negotiate, collaborate, and build consensus across Honda North America sites (Mfg., Sales, R&D) Apply key customer (upstream, downstream, and end-user) viewpoint in all category activities. Establish, understand, and communicate Total Cost of Ownership to all parties. Build a network of productive relationships across HAM / Honda North America to achieve category plans and targets Qualifications, Experience, and Skills Minimum Educational Qualifications: Bachelor Degree in Business, Supply Chain Management, Finance, or related field or equivalent experience Minimum Experience: 5+ years of experience in either a Purchasing and/or Procurement related role or in a field where job knowledge & skills are applicable based on education Other Job-Specific Skills: Advance computer skills including working knowledge of microsoft suite to include word, excel, powerpoint, etc. Familiarity with sap, ariba or major erp system(s) Understanding of commercial terms and conditions and experience in identifying and negotiating master agreement requirements; ability to identify engagement risk factors and ensure commercial contracts and legal agreements appropriately mitigate risk and protect Honda. Expert understanding of, and experience with, multi-step strategic sourcing processes and category management strategies Able to explain complex data in an understandable manner for a wide range of audiences Plan and implement long-term development strategies for category Strong communication and negotiation skills for all levels of audience Job Dimensions No. of Direct Reports: 0-3 No. of Indirect Reports: 0 Financial Dimensions: All category spend projects >$100k; business users' budgets - analyse and reduce. Liability and insurance risk high level assessment, total cost of contract ownership including hard and soft costs, commodity/labor markets Decisions Expected Responsible for Development / Execution of Category Strategies seeking to maximize spend under management and total value for indirect goods and services; Determine and prioritize sourcing strategies that best support HDMA, AHM and Business Units Develop strategies to support SEQCDM performance target achievement and monitor progress / perform Gap Analysis, as well as negotiation strategy Go/No Go on themes initiated and assignment of theme responsibility to category members Working Conditions On-site position (80-20). Up to 25% Travel - Ability to Travel on Short Notice for N.A. Support ~5-10 Hours per Week OT What differentiates Honda and make us an employer of choice? Total Rewards: Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.) Paid Overtime Regional Bonus (when applicable) Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) Paid time off, including vacation, holidays, shutdown Company Paid Short-Term and Long-Term Disability 401K Plan with company match + additional contribution Relocation assistance (if eligible) Career Growth: Advancement Opportunities Career Mobility Education Reimbursement for Continued Learning Training and Development programs Additional Offerings: Tuition Assistance & Student Loan Repayment Lifestyle Account Childcare Reimbursement Account Elder Care Support Wellbeing Program Community Service and Engagement Programs Product Programs Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
    $100k yearly 8d ago
  • IT Business Analyst (W2 Contract Only)

    CBTS 4.9company rating

    Information technology analyst job in Columbus, OH

    Role: IT Business Analyst Type: 12 Months IT Business Analyst - Requirement gathering (Certifications in CBAP would be a plus) Tracing requirements to test cases Leading meetings in a very organized manner Critical thinking / problem skills Customer relationship experience and vendor relationship experience. IT Analyst Customer relationship building Managing service partners to application support SLAs Reporting to customers status of portfolio Number of apps Incident status Health of environment Roadmap collaboration Critical thinking / problem skills Required Qualifications for Position Bachelor's Degree or equivalent work experience that provides knowledge and exposure to fundamental theories, principles, and concepts 3 - 4 years' experience in application, services or application analysis, deployment and support Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager Knowledge of IT infrastructure & software component relationships, trends and best practices, on premise and SaaS solutions Solid skills with computers, operating systems and software (MS Office Suite, MS Project and other IT applications) and ability to learn new technical concepts quickly Excellent analytical abilities, including process analysis and development, problem solving and root cause analysis Strong teaming skills, collaboration, negotiation, communication, organizational, people management and conflict resolution skills Willing to travel to Client business unit or Service Provider locations, as needed Client business operations knowledge 2+ year's experience working with support vendors and a software support environment Knowledge of ITIL processes and metrics Lead Analyst: Demonstrated experience in leading software implementation requirement gathering sessions, documentation of Business, Functional and Nonfunctional requirements. Excellent written and verbal communication Understands Project Management Fundamentals (PMP certification is a plus) Proven track record in leading successful delivery of technical projects Can work independently in multiple functional domains Responsibilities: Job Summary: The IT Analyst is responsible for identifying, defining and documenting business requirements and functional specifications for various IT projects and initiatives by collaborating with service providers, business partners, and stakeholders to ensure alignment of expectations, deliverables, and timelines. Working with Service Partners the IT Analyst will become a knowledgeable of the assigned applications, collaborating with Service Partners to ensure resolution of operational service-based issues, reviewing analyzing and reporting progress on service incidents and requests. Preparing materials and facilitate regular performance review meetings. Preparing performance and status information for Client IT and business leaders as requested. Individuals at this level are considered competent to independently perform work assignments. Principal Duties and Responsibilities: Communicates effectively with technical and non-technical audiences, using various methods such as presentations, reports, diagrams, and user stories. Applies problem-solving skills and analytical thinking to troubleshoot issues, resolves conflicts, and proposes solutions. Measures and monitors the performance, quality, and value of the IT services and solutions, using metrics and key performance indicators (KPIs). Assesses the business impact of IT risks and issues and escalates them as needed to ensure timely resolution and minimal disruption. Demonstrates strong business & budgeting skills, and financial acumen with the ability to analyze and communicate trends. Understands and complies with the contractual obligations and service level agreements (SLAs) of the service providers Maintains a deep understanding of the application domain, including the business processes, data flows, systems architecture, and integration points. Implements continuous improvement practices to enhance efficiency, effectiveness, and customer satisfaction. Demand Assessment - assists Business Relationship Managers to review and provide input into the business strategy and formulate business cases inputting analysis and views on high level business goals and outcomes Business Planning - begins eliciting business requirements and modeling processes (as-is/to-be, using Business Processing and/or Value Stream Mapping), recording in standard documentation, and socializing the project with other IT teams i.e. Architecture, Applications, Infrastructure, and Services Definition and Design - facilitates workshops to evolve scope, gathers detailed requirements, develops use cases and begin visualizing the end result, using standard tools and techniques: Requirements Elicitation: Leads, designs and facilitates business engagements to establish scope, business needs, project objectives, outcomes and expectations on business processes Requirements Development: Works to ensure that quality business requirements are produced, accepted and approved by the key stakeholder and business solution designs can deliver effectively Requirements Management: Oversees end to end traceability against quality business requirements using appropriate tools and templates Solution Assessment & Validation: Engages with key stakeholders to influence the solution design to meet business goals, scope and strategy requirements. Provides input into the identification and delivery of project benefits, traceability of requirements and impact of solutions. Delivery and Deployment - consulting role, providing clarification services regarding the project Vision, Scope and Requirements, plus assessing and managing Change Requests through the standard process. Assists testing teams craft suitable test scripts. Use templates, tools and (internal) processes consistently, helping evolve all as required. Participates in vendor reviews, discussion of products, contribute in the writing of RFI's and RFP's. Reviews proposed designs and solutions for usability and to assure requirements are satisfied Observes various business processes and identifies and recommends opportunities for improvement. Other duties as assigned by management
    $65k-89k yearly est. 1d ago
  • Information Technology Specialist

    Robert Half 4.5company rating

    Information technology analyst job in Canton, OH

    Technical Support Analyst (Infrastructure Upgrade Project) Duration: 18 months Pay rate: $21/hr Interviews: Week of January 5th, start likely January 12th Training period: Day shift during training period (while you wait for security clearance from the end client) Two shifts to choose from ( whatever best fits your schedule, but cannot change once you're locked into a shift ): Group 1 - 7PM-4AM EST Monday-Friday (hour for lunch or leave an hour early, only 8-hour shifts, but generally available during these hours) Group 2 - 8AM-5PM EST Saturday-Wednesday (hour for lunch or leave an hour early, only 8-hour shifts, but generally available during these hours) *Will need to pass a background check, possibly drug screen* Overview: Our client is undertaking a major infrastructure upgrade project and is seeking a Technical Support Analyst to join their team. Key Responsibilities: Perform pre- and post-validation of IT equipment for a nationwide switch upgrade project (communicate with technicians who are in the field while you are in the office). Provide technical support and troubleshooting for hardware and network components. Document processes, findings, and resolutions with high attention to detail. Communicate effectively with internal teams and stakeholders to ensure smooth project execution.
    $21 hourly 2d ago

Learn more about information technology analyst jobs

Do you work as an information technology analyst?

What are the top employers for information technology analyst in OH?

Top 10 Information Technology Analyst companies in OH

  1. Bluestar Us

  2. The Andersons

  3. Par Excellence Services

  4. AmTrust Financial

  5. The Timken Company

  6. DecisionPoint

  7. Anderson

  8. Eaton

  9. Soin Medical Center

  10. Indotronix Avani Group

Job type you want
Full Time
Part Time
Internship
Temporary

Browse information technology analyst jobs in ohio by city

All information technology analyst jobs

Jobs in Ohio