Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between information technology assistants and help desk assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an information technology assistant and a help desk assistant. Additionally, an information technology assistant has an average salary of $39,574, which is higher than the $28,262 average annual salary of a help desk assistant.
The top three skills for an information technology assistant include computer system, customer service and data entry. The most important skills for a help desk assistant are computer lab, customer service, and desk support.
| Information Technology Assistant | Help Desk Assistant | |
| Yearly salary | $39,574 | $28,262 |
| Hourly rate | $19.03 | $13.59 |
| Growth rate | -8% | 10% |
| Number of jobs | 104,181 | 83,479 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 51% |
| Average age | 50 | 42 |
| Years of experience | 2 | 2 |
Information technology assistants and help desk assistants have different pay scales, as shown below.
| Information Technology Assistant | Help Desk Assistant | |
| Average salary | $39,574 | $28,262 |
| Salary range | Between $28,000 And $55,000 | Between $14,000 And $56,000 |
| Highest paying City | San Luis Obispo, CA | Hartford, CT |
| Highest paying state | Hawaii | Connecticut |
| Best paying company | Micron Technology | Information Technology and Innovation Foundation |
| Best paying industry | Manufacturing | Government |
There are a few differences between an information technology assistant and a help desk assistant in terms of educational background:
| Information Technology Assistant | Help Desk Assistant | |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 51% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between information technology assistants' and help desk assistants' demographics:
| Information Technology Assistant | Help Desk Assistant | |
| Average age | 50 | 42 |
| Gender ratio | Male, 67.4% Female, 32.6% | Male, 53.4% Female, 46.6% |
| Race ratio | Black or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 15.9% Asian, 3.8% White, 66.6% American Indian and Alaska Native, 0.7% | Black or African American, 12.2% Unknown, 5.4% Hispanic or Latino, 15.8% Asian, 11.5% White, 54.8% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 6% | 11% |