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Information technology assistant vs information technology technician

The differences between information technology assistants and information technology technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an information technology assistant and an information technology technician. Additionally, an information technology technician has an average salary of $49,031, which is higher than the $39,574 average annual salary of an information technology assistant.

The top three skills for an information technology assistant include computer system, customer service and data entry. The most important skills for an information technology technician are customer service, troubleshoot, and technical support.

Information technology assistant vs information technology technician overview

Information Technology AssistantInformation Technology Technician
Yearly salary$39,574$49,031
Hourly rate$19.03$23.57
Growth rate-8%10%
Number of jobs104,181118,881
Job satisfaction--
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 47%
Average age5042
Years of experience22

What does an information technology assistant do?

Computer systems are installed, operated, and maintained by an information technology (IT) assistant. Their responsibilities are complex, such as software and hardware configuring, setting up printers and routers, equipment repairs, and computer network user support. Their daily routine may include innovating new technologies, writing reports, and developing plans if there are system or network errors. IT assistants are network developers, innovators, and act as internet security for their department and other organizations.

What does an information technology technician do?

An information technology technician, also known as an IT technician, is responsible for ensuring that all computer systems in a company or organization are running smoothly and efficiently. Their duties primarily revolve around installing and maintaining systems, including software and hardware, and resolving any issues. They also provide technical support such as troubleshooting, navigation, and even system upgrades. Furthermore, an information technology technician can choose whether to work for a company or independently.

Information technology assistant vs information technology technician salary

Information technology assistants and information technology technicians have different pay scales, as shown below.

Information Technology AssistantInformation Technology Technician
Average salary$39,574$49,031
Salary rangeBetween $28,000 And $55,000Between $28,000 And $83,000
Highest paying CitySan Luis Obispo, CAUrban Honolulu, HI
Highest paying stateHawaiiHawaii
Best paying companyMicron TechnologyCravath
Best paying industryManufacturingFinance

Differences between information technology assistant and information technology technician education

There are a few differences between an information technology assistant and an information technology technician in terms of educational background:

Information Technology AssistantInformation Technology Technician
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 47%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityStanford University

Information technology assistant vs information technology technician demographics

Here are the differences between information technology assistants' and information technology technicians' demographics:

Information Technology AssistantInformation Technology Technician
Average age5042
Gender ratioMale, 67.4% Female, 32.6%Male, 84.8% Female, 15.2%
Race ratioBlack or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 15.9% Asian, 3.8% White, 66.6% American Indian and Alaska Native, 0.7%Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.8% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage6%11%

Differences between information technology assistant and information technology technician duties and responsibilities

Information technology assistant example responsibilities.

  • Manage the configuration and performance management of all PC systems and telecommunications.
  • Open a new branch, setting up workstations with VOIP and all necessities.
  • Used extensive knowledge of HTML and CSS to provide quality content for the company website.
  • Provide phone and email support to customers regarding cash drawers, receipt printers, and POS hardware.
  • Work closely with contractors installing/maintaining fiber lines, fiber transceivers, POS systems, and conduit channels.
  • Design, build, and maintain company website using HTML, CSS, PHP, MySQL, and digital media.
  • Show more

Information technology technician example responsibilities.

  • Manage and execute project to remotely upgrade VPN clients
  • Manage incoming tickets and incidents in remedy and troubleshooting.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Analyze and maintain OS and domain account information across systems to ensure efficient and security workstations and virtual computing environments.
  • Provide implementation coordination, vendor management, and training for voice over IP project (VOIP).
  • Work on multiple projects dealing with VMware, server installation, computer repair, web design, and networking.
  • Show more

Information technology assistant vs information technology technician skills

Common information technology assistant skills
  • Computer System, 15%
  • Customer Service, 12%
  • Data Entry, 8%
  • Troubleshoot, 7%
  • Technical Support, 5%
  • Network Printers, 5%
Common information technology technician skills
  • Customer Service, 14%
  • Troubleshoot, 10%
  • Technical Support, 5%
  • Desk Support, 4%
  • Computer System, 3%
  • Network Printers, 3%

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