Information technology/support technician jobs in Alaska

As part of a highly functional team, the IT Technical Specialist is primarily responsible for delivering 1st and 2nd level end user support to Alaska employees and contractors for technologies that the D&IT department is responsible for. ESSENTIAL DUTIES Delivers 1st and 2nd level end user support to Alaska employees and contractors for technologies. Provides the EUC team with technical expertise in all technologies within EUC's scope. Participates in incident and request handling by the local service desk and desktop support team as well as team members on the slope. Collaborates with the Service Desks & Desktop Support teams at other locations to maintain consistent understandings of technologies across all locations. Write and follow documented procedures and encourage knowledge sharing amongst team members. Maintain a strong Customer Service orientated approach to resolving issues. Deliver end user support remotely, onsite and over the phone. Work with remote Vendor support and on-site consultants. Multi-task in a demanding environment. Work as part of a global team. Participate in afterhours work as needed. Support AES zero-incident safety culture and assume personal accountability and responsibility for safe work practices in all projects, activities, and operations. Other duties will be assigned to this position as needed. REQUIRED EXPERIENCE 5+ years' experience in a Corporate IT role Proficient in troubleshooting: Printers, Network connectivity, MS Teams & related technology issues, Citrix connectivity issues, SCCM, Mobile Devices, Cisco Call Manager, Sharepoint, Various Meeting Room technologies PREFERRED EXPERIENCE ITIL v3 (or higher) Foundations Certification Experience with Powershell Scripting, Active directory users & computers, Azure, AWS, Service-Now, Office 365 Demonstrated understanding of Cyber Security best practices (eg; role-based access control) Previous experience working in the Oil & Gas industry Experience working in Alaska

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: NACLC (T3) Job Family: SCA Job Qualifications: Skills: Computer Servers, Computer Systems, Networks, Telecommunications Certifications: Security+, CE - comp tia - comp tia Experience: 3 + years of related experience US Citizenship Required: Yes Job Description: We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology. GDIT is looking for Personal Computer Support Technician Senior at Elmendorf Air Force Base in Alaska. Principle Duties and Responsibilities: Operations and maintenance of communications/computer systems and networks. Installs communications/computer systems in accordance with the respective installation spec. Troubleshooting and support of communications systems/networks. Working knowledge of Cisco system support/maintenance, VMware ESXi system support/maintenance, Active Directory, Windows Server 2019, HBSS, ACAS, SQL, SolarWinds, and Splunk preferred. End-user support and training on communications systems/networks. Administer network/cyber security policies and procedures. Maintains current knowledge of relevant technology as assigned. Participates in special projects as required. Focused on identifying customer needs and maintaining customer satisfaction. Perform assigned additional duties (Vehicle Monitor, Local Records Maintenance, Site Safety representative, etc.) if/when selected. Qualifications: Must have a current DoD 8140 IAT Level II certification (CompTia Security+CE) Must have an active Secret Level security clearance Must have HS diploma or GED with 3+ years of experience. Must be onsite to Elmendorf Air Force Base in Alaska WHAT GDIT CAN OFFER YOU: Full-flex work week 401K with company match Internal mobility team dedicated to helping you own your career Collaborative teams of highly motivated critical thinkers and innovators Ability to make a real impact on the world around you The likely hourly rate for this position is between $30.85 - $41.73. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: 10-25% Telecommuting Options: Onsite Work Location: USA AK Elmendorf AFB Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Information Technology/Temporary Tech Support Bargaining Unit: Temporary Work Year: Varies Work Day: Varies Wage: $19.00 per hour Job Summary The Temporary Technical Support position is hired for specific short term projects. The temporary tech is tasked by the technical support supervisor or the technical support specialist II. Job Requirements The following are required: A high school diploma or equivalent. Demonstrated ability to troubleshoot and correct problems relating to operating systems and applications for both Windows and Apple platforms. Must have exceptional interpersonal skills and the ability to calm and work with irritated and discouraged users. Must have exceptional listening and logical reasoning skills to analyze problems and determine effective solutions. Must be prepared to work outside normal working hours as required. Must have own transportation with a current Alaska driver's license and be prepared to use it on company business. The following are preferred: A rudimentary understanding of computer connectivity. Ability to follow directions consistently and thoroughly. Ability to establish and maintain productive working relationships with others. Essential Job Functions Changes printer configurations. Turns computers on and verifies they are connected to the network. Assists the Information Technology supervisor and network and support center staff to monitor application connectivity over the ASD network. Installs new computers and migrates user files and applications from existing computers. Physical /Mental Demands The physical demands of this job require frequent standing, walking, sitting, speaking and hearing. Specific visual abilities are also required. The employee is regularly required to reach with his/her hands and arms and occasionally lift items weighing less than 40 lbs. Additionally, the employee must be able to understand vague and implicit instructions, be able to readily recall facts and details, handle conflict and make effective decisions under pressure. The employee must have the ability to effectively manage the stress of working with students, parents, and other employees representing diverse cultures, personalities, and work styles in a dynamic work environment. The Anchorage School District is committed to providing reasonable accommodations, according to applicable state and federal laws, to all individuals with a qualified physical or mental disability. Work Environment Work is performed in a professional environment with a wide variety of individuals having differing functions, personalities and abilities, including working with diverse groups of people in a variety of different settings. While performing the duties of this job the employee may be regularly exposed to a video display. The employee may be exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. Additional Job Information This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job related duties as requested by any person authorized to give instructions or assignments. Anchorage School District (ASD) employees must possess the ability to read and write in English. This also includes the ability to communicate in English with school staff, co-workers, and the public; as well as have the ability to comprehend and carry out oral and written directions and understand and follow English instructions and written documents. Offers of employment are contingent upon completion of a satisfactory criminal background check. For certificated positions, this is in addition to the background check conducted through the certification process with the Alaska State Department of Education and Early Development (DEED). This position may be required to work in ASD facilities on the military installations (JBER). Please visit the government REAL ID website for additional information. The Anchorage School District is an equal employment opportunity employer.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

**This is an on-site internship in Soldotna, Alaska** Alaska Christian College JOB TITLE: IT Technician Internship DEPARTMENT: Operations REPORTS TO: Director of IT STATUS: Full-Time, Stipend (Grant Funded), Exempt, 12 months Start: May 2026 PURPOSE: Will oversee all information technology issues on campus. Will also develop meaningful relationships with students to lead these individuals toward meeting their educational goals. RESPONSIBILITIES: Works with the Director of IT to oversee daily technology needs of the entire Maintains the IP phone systems, webpage, computer systems, network, switches, routers, firewall, printers, and maintenance of all related equipment. Manages the backup, security, and user help Develops computer information resources, provides data security and control, and disaster recovery. Manages the technology supplies and equipment of the college (computers, audiovisual equipment, sound system, etc.). Administration of windows servers, windows computers, network, email (G-Suite) and Ability to support campus audio-visual needs and sound Implement systems and procedures to protect and recover ACC's technology infrastructure and data from various levels of disaster. Securing campus network and computers and providing security training for faculty and Provides help desk support for faculty, staff and students during regular work hours and on occasion at other times. Purchasing and managing support contracts and software Purchasing and maintenance of hardware, including network devices and wiring, servers, laptops, desktops and printers. Maintains a clean, safe, and unobstructed Participate in other ministry opportunities as agreed Carries out other duties as SUPERVISORY RESPONSIBILITIES: Student Workers MINISTRY EXPECTATIONS: Alaska Christian College esteems our students and co-workers and values each as members of our community of faith. Students, faculty, staff, visitors, and vendors are all considered to be customers and it is the duty of each employee, regardless of their position, to perform to a high level of customer service. All employees are encouraged to develop meaningful relationships with students and other staff to promote the mutual growth of deeper whole-life discipleship. REQUIREMENTS: Must have significant computer technology education and demonstrated experience. Certification and/ or equivalent field experience may substitute for a degree Must have knowledge of computer hardware and software, including applications, licensing, and administration/configuration. Must have knowledge of network hardware and software, including firewall configuration, network configuration, and security for both wired and wireless Must be able to determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes. Must have good communication skills, both verbal and written and be able to work well with users with varying technical skills, especially those with minimal technical skills. Must understand and maintain the confidentiality of all information seen or Detail-oriented, with a high degree of accuracy and skill in all work Functions well in a cross-cultural environment has a teachable attitude, and is willing to be a team player. Must be able to work independently and show good Must have knowledge of Microsoft products, including Windows Server/domain, Windows, and Office products as well as Microsoft licensing and the Google Suite of Must be able to work well with various Must be organized, efficient, and show good time management Must be reliable and dependable with regular, timely Must be willing to agree to and sign a statement of Evangelical Covenant Must be able to pass a background check PLEASE NOTE: ACC is a religious organization; to be considered for an interview, candidates should submit a short statement of faith along with their application materials, and once hired, employees are required to sign a document agreeing with the Evangelical Statement of Faith and Affirmations. The Covenant Affirmations can be found here: ************************* content/uploads/sites/2/2011/02/2-Covenant-Affirmations.pdf. General Internship Guidelines The internships will be 40 hours a week. The internship begins May 2025 and concludes in May 2026. Must be between the ages of 18 and 28 years old at the acceptance of the internship. College graduate preferred. Interns will have 15 days off for a 12 month internship and 11 days off for a 9 month internship. The supervisor will set working hours. Interns will be given a stipend of $1566.66 month, paid bi-weekly payroll. At the completion of the internship in May, interns who complete the entire program will receive an additional $100 for each month they participate. Housing included. Limited meal plan included. Interns will be supervised by the directors in the area which they intern. Composition and documentation of a professional development plan. Most work will be on campus with some local, statewide, and national travel involved. October Attendance at Murdock Trust's annual Vision and Call internship conference. September and February attendance at bi-annual CYAK young adult retreat. Weekly meetings and coursework with the project advisor. Must be willing to agree to and sign a statement of Evangelical Covenant Affirmations and Acknowledgement of the Covenant Affirmations and ABHE statement. WORKING CONDITIONS: These duties will be conducted in an office environment with limited exposure to hazardous materials. The majority of the shift will be spent seated and working on a computer. Must have adequate sight to meet the responsibilities of the job. Must be able to lift 40 pounds on an occasional basis. DRESS CODE: Within the office, “business casual” dress is expected. Jeans are acceptable as long as they are clean and well-kept. If any questions arise regarding what is appropriate, speak with the supervisor. STATEMENT OF UNDERSTANDING: This job description is intended to describe the general nature of the work being performed by the person assigned to this position and does not state or imply that it is all-inclusive. Other duties and responsibilities may be added with consideration of the job requirements and skills needed and can be changed verbally or in writing at the discretion of the job's immediate supervisor.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Hi, Job Title: Deskside Support Representative Onsite Support Location: Anchorage, AK Duration: 1 year with possible extension Job Description: Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications. Should have significant experience in customer-facing, Windows-based, corporate technical support environment, including experience supporting Office, Outlook, and working with ticketing systems. Need experience with iOS, Android, iPad, Tablet, including Mobile Iron, SCCM, HVDs and Apple Mac systems. Must have good verbal and written skills, as well as ability to interact positively with clients. Excellent soft skills are a must. Additional Information For more information, Please contact Shubham ************

Other/IT Systems Administrator District: Matanuska-Susitna Borough School District ');

Other/IT Systems Administrator District: Matanuska-Susitna Borough School District Additional Information: Show/Hide /PCN: IT Support Specialist 1.0 FTE Information Technology-Systems Administrator Pay Grade: 15 Starting Wage: $26.19 Days Per Year: 260 Shift hours: TBD Class Summary: Under limited supervision, consults with IT Administration, Systems Engineer, and other stakeholders to analyze, design, and maintain the district's server and cloud infrastructure. Responsible for implementing, securing, and supporting a hybrid Active Directory environment, integrating on-premises servers with Microsoft cloud-based services including Azure, Entra ID (formerly Azure AD), Intune, and other modern platforms. Oversees mission-critical systems such as email, file and print services, virtualization, backups, and disaster recovery for the district. Distinguishing Characteristics: Duty No. Essential Duties Frequency Band/Grade 1 Implements and manages cloud and hybrid backup/disaster recovery solutions, including PaaS-based options, ensuring data integrity and regulatory compliance. 2 Assists with evaluation, recommendation and implementation of hardware and software for LAN/WAN use. 3 Assists with management of projects from the initial preparation and planning of the project to the procurement and installation of equipment services. 4 Assists with planning, procurement, and deployment of new technologies and upgrades, from initial assessment through rollout. 5 Implements and manages cloud and hybrid backup/disaster recovery solutions, including PaaS-based options, ensuring data integrity and regulatory compliance. 6 Performs daily monitoring and maintenance of systems 7 Performs deployment and maintenance of virtual computing environments 8 Manages, implements, configures, and supports cloud-based services (e.g., Microsoft Azure, Microsoft Entra, Azure Stack, and Intune) to extend on-prem infrastructure into the cloud. 9 Administers and maintains on-premises and cloud-based Windows Servers, virtualization environments (e.g. Hyper-V/VMware), and associated core services, ensuring reliability and performance. 10 Evaluates, pilots, and recommends emerging infrastructure technologies, including Platform-as-a-Service (PaaS) offerings, to enhance district operations. 11 Other duties as assigned Knowledge: Previous education training, work or life experience which provides reasonable evidence of successful performance of various tasks listed. Such experience may be evidenced by two to three years of progressively responsible experience in local area network analysis, design, installation, and support, three to five years of advanced technical support of microcomputer hardware, software and operations systems. In-depth knowledge of Windows Server administration, Active Directory (on-prem and Azure), Entra ID, and modern identity management practices. Familiarity with Microsoft Intune, Azure Stack, and Microsoft 365 integration. Understanding of cloud-first technologies (Azure, Intune, PaaS offerings). A bachelor's degree in related field, or course work toward that degree, is desirable. Skills (position requirements at entry): * Strong communication and interpersonal skills * Analytical and problem-solving abilities * Able to effectively prioritize and execute tasks under pressure * Strong self-motivation and ability to operate with limited supervision * Customer-service oriented * Experience and ability to work in a team-oriented, collaborative environment Training and Experience (position requirements at entry): Experience in concepts of the following: modern network architecture, network and server security, Storage-Area Network and computer virtualization. Experience with implementing, configuring and maintaining Windows Servers, Active Directory, Hypervisors, and enterprise cloud environments such as Microsoft Azure and Google GSuite Workspace. The following certifications or similar equivalents are preferred; Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft Certified: Identity and Access Administrator (SC-300) VMware Certified Professional (VCP) or Hyper-V equivalent experience CompTIA Security+ (or equivalent), ITIL v4 Foundation (for process and change management familiarity Licensing Requirements (position requirements at entry): Must have a valid Alaskan Driver's License. Physical Requirements: Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls are paid at $50 each Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Classified Positions/IT Systems Administrator Position/PCN: IT Support Specialist Position FTE: 1.0 FTE Information Technology-Systems Administrator Pay Grade: 15 Starting Wage: $26.19 Days Per Year: 260 Shift hours: TBD Class Summary: Under limited supervision, consults with IT Administration, Systems Engineer, and other stakeholders to analyze, design, and maintain the district's server and cloud infrastructure. Responsible for implementing, securing, and supporting a hybrid Active Directory environment, integrating on-premises servers with Microsoft cloud-based services including Azure, Entra ID (formerly Azure AD), Intune, and other modern platforms. Oversees mission-critical systems such as email, file and print services, virtualization, backups, and disaster recovery for the district. Distinguishing Characteristics: Duty No. Essential Duties Frequency Band/Grade 1 Implements and manages cloud and hybrid backup/disaster recovery solutions, including PaaS-based options, ensuring data integrity and regulatory compliance. 2 Assists with evaluation, recommendation and implementation of hardware and software for LAN/WAN use. 3 Assists with management of projects from the initial preparation and planning of the project to the procurement and installation of equipment services. 4 Assists with planning, procurement, and deployment of new technologies and upgrades, from initial assessment through rollout. 5 Implements and manages cloud and hybrid backup/disaster recovery solutions, including PaaS-based options, ensuring data integrity and regulatory compliance. 6 Performs daily monitoring and maintenance of systems 7 Performs deployment and maintenance of virtual computing environments 8 Manages, implements, configures, and supports cloud-based services (e.g., Microsoft Azure, Microsoft Entra, Azure Stack, and Intune) to extend on-prem infrastructure into the cloud. 9 Administers and maintains on-premises and cloud-based Windows Servers, virtualization environments (e.g. Hyper-V/VMware), and associated core services, ensuring reliability and performance. 10 Evaluates, pilots, and recommends emerging infrastructure technologies, including Platform-as-a-Service (PaaS) offerings, to enhance district operations. 11 Other duties as assigned Knowledge: Previous education training, work or life experience which provides reasonable evidence of successful performance of various tasks listed. Such experience may be evidenced by two to three years of progressively responsible experience in local area network analysis, design, installation, and support, three to five years of advanced technical support of microcomputer hardware, software and operations systems. In-depth knowledge of Windows Server administration, Active Directory (on-prem and Azure), Entra ID, and modern identity management practices. Familiarity with Microsoft Intune, Azure Stack, and Microsoft 365 integration. Understanding of cloud-first technologies (Azure, Intune, PaaS offerings). A bachelor's degree in related field, or course work toward that degree, is desirable. Skills (position requirements at entry): Strong communication and interpersonal skills Analytical and problem-solving abilities Able to effectively prioritize and execute tasks under pressure Strong self-motivation and ability to operate with limited supervision Customer-service oriented Experience and ability to work in a team-oriented, collaborative environment Training and Experience (position requirements at entry): Experience in concepts of the following: modern network architecture, network and server security, Storage-Area Network and computer virtualization. Experience with implementing, configuring and maintaining Windows Servers, Active Directory, Hypervisors, and enterprise cloud environments such as Microsoft Azure and Google GSuite Workspace. The following certifications or similar equivalents are preferred; Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft Certified: Identity and Access Administrator (SC-300) VMware Certified Professional (VCP) or Hyper-V equivalent experience CompTIA Security+ (or equivalent), ITIL v4 Foundation (for process and change management familiarity Licensing Requirements (position requirements at entry): Must have a valid Alaskan Driver's License. Physical Requirements: Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Calista CorporationTemporary The Refuge Information Technician will act as a liaison between the Refuge and one or more villages throughout the Yukon Kuskokwim Delta region and will manage and facilitate communication and collaboration between the Refuge and these Alaska Native stakeholders. ESSENTIAL FUNCTIONS Meet with Alaska Native residents and tribal leaders to learn about and understand their concerns, questions, and positions with respect to Refuge programs; community values and interests; traditional subsistence uses of fish and wildlife resources; and historic and current information about wildlife populations and harvest methods. The RIT will then communicate these concerns, questions, interests, traditional uses, and historical perspectives to the Refuge Manager to enable the Refuge to calibrate its cooperative management programs in acknowledgment of this information. Plan and facilitate meetings between Alaska Native residents and Refuge officials and may coordinate logistics in support of biological projects on the Refuge. These services are critical to advance the interests of all parties in successful collaboration and cooperative resource management. Communicates with Refuge officials about traditional Alaska Native uses of Refuge lands and stakeholder perspectives on Refuge management programs, research, regulatory actions, Refuge permitting and policies, and other issues that impact Alaska Native stakeholders. The RIT will also communicate Refuge program ideas, concepts, concerns, and plans to Calista and other Alaska Native stakeholders who may be affected by Refuge actions. Plans, develop, and implement programs and processes to ensure that important information is collected and shared between the Refuge and Alaska Native stakeholders living within and in proximity to the Refuge's boundaries. The RIT will also optimize the use of existing communication structures, including public meetings, educational programs in rural communities and schools, and personal connections, to achieve these goals. Explains natural resource management laws, regulations, plans, and agreements and the goals of these laws, regulations, plans, and agreements to Alaska Native stakeholders who live on or in proximity to or use Refuge lands. The RIT understands and communicates the effects of laws and agreements of particular significance to Calista shareholders and within the Calista region, including the Migratory Bird Treaty Act (MBTA) and the Alaska Native Migratory Bird Co-Management Council (AMBCC), the Alaska National Interest in Land Conservation Act (ANILCA) and the Regional Advisory Councils established by ANILCA for rural subsistence uses, and the Alaska Native Claims Settlement Act (ANCSA). Attend important village meetings and tribal council meetings. Attend regular meetings with the Refuge Manager and staff and provide written and oral reports on Alaska Native stakeholder concerns or other topics of concern and attention, and to receive briefings from the Refuge Manager about Refuge concerns and program updates. Assist in communication and scheduling for any Government-to-Government consultations between the Refuge, Tribes, and village corporations. Attend and participate in Refuge staff meeting. This will include attending and presenting the previous year's activities and accomplishments. Attend Rural Advisory Committee (RAC) meetings convened to recommend subsistence hunting and fishing policies and regulations to the Federal Subsistence Board under ANILCA. Attend AMBCC meetings during which Alaska Natives and FWS staff discuss co-management relationship and develop regulations for subsistence uses of migratory birds. Develop outreach materials during federal and state hunting and fishing seasons to educate all stakeholders about regulatory requirements, land permits, and cultural considerations when using Refuge land and resources. Participate in RIT meetings and workshops. Assist the Refuge in integrating more Yupik-specific cultural and linguistic content into Refuge education, outreach, and cultural interpretation. Work with state and federal agencies, Native and non-Native organizations to advocate for policies, laws, regulations, programs, and services that will benefit Calista Shareholders and lands, and advance collaboration with the Refuge. Assist with interviewing and recommending selection of subsistence waterfowl surveyors, summer hires from the villages, and providers of locally procured services. Arrange field logistics, coordinate Refuge access to Alaska Native lands, and explain the purpose and scope of Refuge projects to Alaska Natives residing on or near the Refuge. Arrange, conduct, and participate in outdoor or resource-related activities for youth and community events for all ages such as educational or cultural camps, steel shot clinics, hunter safety courses, Alaska migratory bird calendar contest, GPS training, nature photography, survival skills, and recycling and clean-up efforts. Work in a constant state of alertness and in a safe manner. Perform other duties as assigned. SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities. KNOWLEDGE, SKILLS, & ABILITIES Knowledge of and experience with traditional subsistence and other cultural practices specific to the Alaska Native communities of the Yukon Kuskokwim Delta region. Understanding and recognition of differences between Alaska Native and Western management practices and cultures. Practical knowledge of traditional Yupik subsistence harvest practices. Practical knowledge of Western and Alaska Native laws, culture, and customs to compare and contract those customs in communicating concepts to Alaska Native residents and Refuge employees. Working knowledge of land ownership patterns and Federal and state regulations associated with commercial, sport, and subsistence hunting and fishing. Experience and skill with oral communications with individuals and groups to clearly and concisely present information on resource management philosophies. Experience and skill in facilitating and encouraging the flow of ideas and information to make both sides aware of opinions, perceptions, and knowledge of wide range of Alaska Native community members. Experience and skill with cross-cultural communications on complex concepts such as resource management methods and conservation philosophies. Ability to develop and maintain rural community networks and manage complex projects. Strong familiarity of the State of Alaska environmental community. Ability to provide leadership, counsel, and motivation to foster a team environment. Ability to facilitate meetings, outreach and communication with project teams, planners and leaders. Exceptional oral and written communication skills. Ability to have clear communication and to establish strong relationships with coworkers, staff, clients, and key stakeholders. Knowledge of the philosophies, principals, practices and techniques of planning, project management, regulatory compliance, and managing client relationships. Knowledge and understanding of stakeholder tools and techniques. Knowledge of environmental issues relating to one or more of the following: transportation, air quality and noise, water quality and resources, land use planning, energy and environmental management. Skill in understanding and utilizing scientific, demographic, environmental, and economic data. Ability to summarize technical information relevant to environmental issues. Ability to participate in the development and presentation of environmental projects. Ability to prepare clear, concise, and competent correspondence, reports, promotional, and educational materials. Ability to be detail oriented, organized, and proactively follow-up as needed. Ability to develop and lead presentations and actively facilitate initiatives involving multiple stakeholders, who may have conflicting views. Willingness to work a flexible schedule and travel frequently. Ability to adapt to changes in tasks in the work environment; manage competing demands and change approach to best fit the situation. Must be able to deal with frequent delays, and unexpected tasks as assigned. Ability to speak Yupik. Ability to operate a motor vehicle in a safe and efficient manner. MINIMUM QUALIFICATIONS High School Diploma or equivalent required, associate degree or bachelor's degree in business administration or related field preferred. Experience may be substituted on a year for year basis. Two to Four years or related experience; combination of living in a remote village and work experience will be considered. Practical knowledge of Yupik customs, culture, way of life, and subsistence to obtain the trust and acceptance of Alaska Native residents. Must be able to travel to remote areas using various transportation methods such as plane, boat, or ATVs when needed. Ability to pass a drug, background, and driving record screening. WORKING ENVIRONMENT The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The noise level in the work environment is moderate. Work may require occasional weekend and/or evening work and travel to remote areas as needed. PHYSICAL/VISUAL/MENTAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. PREFERENCE STATEMENT Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g). EEO STATEMENT Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits. REASONABLE ACCOMMODATION It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. The statements contained in this are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. This is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.

......................................................................................................................................................... IT Endpoint Systems Administrator Location: Anchorage, Alaska Schedule: 40hr week-M-F Pay: Starting at $34.00 Per Hour ......................................................................................................................................................... SUMMARY: IT Endpoint Systems Administrator The Endpoint Administrator will be responsible for supporting the IT Manager and providing information technology systems support and assistance to resolve technology issues within the organization. DUTIES: IT Endpoint Systems Administrator Deploy, configure, and maintain endpoint devices Oversee OS imaging, patching, and updates for Windows, mac OS, and mobile platforms. Implement and enforce endpoint security policies, including encryption, antivirus, and vulnerability remediation. Develop scripts and automation workflows to streamline endpoint provisioning and maintenance. Collaborate with help desk teams to resolve escalated incidents efficiently. Requirements REQUIRED QUALIFICATIONS: IT Endpoint Systems Administrator 2-4 years of experience in IT help desk, desktop support, or technical support roles. Proficiency with Microsoft Office 365, Windows 10/11, Active Directory, Exchange, and common enterprise applications. High school diploma or equivalent required. Valid Alaska Driver's License; possession of functional, insured vehicle. BenefitsThis is a temp to hire position, with opportunity for permanent, long-term employment. A full benefits package will be made available at the time of permanent placement, which would include the following: • Medical, Dental, Vision. • FSA • 401(k) with matching • Life Insurance • EAP • PTO #IND123

......................................................................................................................................................... IT Endpoint Systems Administrator Location: Anchorage, Alaska Schedule: 40hr week -M -F Pay: Starting at $34.00 Per Hour ......................................................................................................................................................... SUMMARY: IT Endpoint Systems Administrator The Endpoint Administrator will be responsible for supporting the IT Manager and providing information technology systems support and assistance to resolve technology issues within the organization. DUTIES: IT Endpoint Systems Administrator Deploy, configure, and maintain endpoint devices Oversee OS imaging, patching, and updates for Windows, mac OS, and mobile platforms. Implement and enforce endpoint security policies, including encryption, antivirus, and vulnerability remediation. Develop scripts and automation workflows to streamline endpoint provisioning and maintenance. Collaborate with help desk teams to resolve escalated incidents efficiently. Requirements REQUIRED QUALIFICATIONS: IT Endpoint Systems Administrator 2-4 years of experience in IT help desk, desktop support, or technical support roles. Proficiency with Microsoft Office 365, Windows 10/11, Active Directory, Exchange, and common enterprise applications. High school diploma or equivalent required. Valid Alaska Driver's License; possession of functional, insured vehicle. BenefitsThis is a temp to hire position, with opportunity for permanent, long -term employment. A full benefits package will be made available at the time of permanent placement, which would include the following: • Medical, Dental, Vision. • FSA • 401(k) with matching • Life Insurance • EAP • PTO #IND123

Job DescriptionSalary: $28 per hour, DOE Come join our team at Seldovia Village Tribe (SVT)! Hours: Full-time, 40 hours per week, or part-time is an option Salary Range: $28 per hour What You'll Do: We rely on our IT systems to power the solutions that help our employees be as efficient as possible. Were seeking an IT support person to join us on this journey. In this role, you will oversee IT systems, assist with upgrades and fixes, and provide training and support as needed. Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products. Perform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed. Receive and respond to incoming calls, tickets, and/or e-mails regarding PC and/or hardware problems. Construct, install, and test customized configurations based on various platforms and operating systems. Be able to travel as needed (usually two to three days per week, day trips) to other communities including to and from Homer / Seldovia by small airplane and sometimes by boat when airplanes are on weather hold. Travel is a day trip, but inclement weather may require an overnight stay. What You'll Need: High school diploma, GED, or equivalent Must have basic computer knowledge and experience with a variety of programs, either through formal education or self-teaching Proficient in MAC and PC operating systems Basic understanding of networking and IP addressing. Preferred but not required: Hands-on hardware troubleshooting experience, and extensive equipment support experience with PCs. Working technical knowledge of current network protocols, operating systems, and standards. Must be able to successfully pass a pre-employment drug screen and a pre-employment background check including fingerprinting. What You'll Get (for a full-time position): 11 Paid Holidays per year 12 Days of Sick Leave per year 15 days (3 weeks) of Annual Leave per year (starting accrual, more days with more years of service) FEHB (Federal Employees Health Benefits) - Health Insurance, a variety of plans to choose from. We pay 100% of employees monthly health insurance premiums! And we pay 50% of the monthly premiums for your spouse and/or children. Insurance is effective the first day of the pay period after we receive your enrollment form. Dental and Vision insurance available on the first of the month following 90 days of employment. Group life insurance, minimum benefit is $50,000 and up to 2x your annual salary to a maximum of $250K. Long term disability insurance Employer matching 401K, 5% match, effective January 1 or July 1, following one year of employment. Wellness Incentive Program, up to $300 per calendar year for full-time employees, or $150 for part-time employees, effective after 90 days of employment. Examples of items that can be reimbursed are walking/running shoes, active wear, exercise equipment, gym membership, CSA food boxes and more! About Us: Seldovia Village Tribe (SVT) promotes the wellness of our people and communities through healthcare, social services, economic development, education, and cultural enrichment. SVT is a federally recognized Tribe that serves everyone - both Native and non-Native - in the communities of the South Kenai Peninsula, from Seldovia and beyond, including Homer and Anchor Point. Contact Us: If you have any questions, or would like further information, please contact Tara at ************ or email *************.

This posting is to gather interest for the Network Support Technician I. We are not currently hiring, but will be contacting candidates when we have an opening. GCI's Network Support Technician I will provide initial exceptional network technical support to customers experiencing technical events via calls, email, and chat. Handle inquires, troubleshoot technical related issues, and process service requests. Proactively monitor and respond to network alerts, working as the customer's advocate. Coordinate maintenance and installation activities that may impact services; detect, act upon, and track all problems. Provide answers to questions, resolve routine inquiries, and triage/escalate complex issues to a higher tier of support. Customers include external and internal customers, vendors, and 3rd party call centers. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: Provide technical support and customer education, via inbound calls, chat, in writing, instant messaging, or e-mail in an efficient and professional timely manner. Follow established procedures, implement escalation process and event management by working directly with the GCI Account team, customers, and higher Network tier support as required. COMPETENCIES: ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. Ability to interact with a wide variety of business, operations, and technical staff. COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. Demonstrated good verbal and written communication skills. Ability to explain technical activities to customers. COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. Demonstrated strong customer service skills with attention to detail, active listening, and problem-solving skills. RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. Demonstrated administrative and organizational skills. Ability to accurately document procedures and technical processes. Ability to handle multiple events simultaneously in a fast-paced and ever-changing work environment. General understanding of Information Technology. SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent. Knowledge and operating skills in mainstream operating systems. Network Support Technician I Additional Job Requirements: This is an entry level position within the Network Support team. Works under close supervision performing general tasks as directed, completing routine routing assignments on time. Provides first level customer support; assisting with the resolution of technical and service trouble reporting issues. Functions as the customer advocate ensuring technical problems and issues are resolved or escalated in a timely manner. Communicates all maintenance and installation activities that may impact services provided to customers to detect, act on and track all problems. Essential Duties: Tier I Support: First point of contact via email, phone calls, monitoring, etc. Identify and filter incidents, service requests, dispatches, and provide basic support and troubleshooting, i.e., password resets, break / fix instructions, ticket routing, and escalation to Tier II and Tier III support. Ensure all required information per processes and procedures for Tier II and Tier III issues where solutions have been documented. Basic customer support including requests for voice services support, knowledge base lookup, and directing customers to self-service web-based solutions. Minimum Qualifications: Required: * A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis High School diploma or equivalent. Minimum of six (6) months experience in a customer service or call center environment. * Preferred: Associate degree in telecommunications, computer science, electronics or relevant field. Microsoft, ITIL, CompTIA, Cisco certifications. Telecommunications experience. Other telecom industry or job specific certifications. DRIVING REQUIREMENTS: This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: Work is primarily sedentary, requiring daily routine computer usage. Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. Ability to accurately communicate information and ideas to others effectively. Physical agility and effort sufficient to perform job duties safely and effectively. Ability to make valid judgments and decisions. Available to work additional time on weekends, holidays, before or after normal work hours when necessary. Must work well in a team environment and be able to work with a diverse group of people and customers. Virtual workers must comply with remote work policies and agreements. Additional background checks, security checks, and/or participation in a DOT or non-DOT drug and alcohol testing program may be required to satisfy the conditions of a contract or proposed contract with a business partner or client. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Diversity, Equity, and Inclusion: At GCI, we foster a culture of inclusivity by nurturing an environment where the varied perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

Pro Mach is a leading provider of integrated packaging and processing products and solutions for food, beverage, consumer goods, pharmaceutical, and other diverse companies. Through our brands, Pro Mach provides product packaging and processing equipment, PMMI certified training, installation, parts, and service in Bottling & Capping, Primary Packaging, Flexible Packaging, Material Handling, Identification & Tracking, and End of Line Packaging. Pro Mach has a diverse customer base, from Fortune 500 companies to smaller, privately-held businesses worldwide, which depend on reliable, flexible, technologically advanced equipment and integrated solution sets. Pro Mach is headquartered near Cincinnati, Ohio with manufacturing facilities and offices throughout the United States, Canada, and Europe. For more information about ProMach, visit *************************** and for more information on ProMach Careers, visit ****************************** ProMach is searching for an IT Administrator who will deliver IT services for ProMach companies within the Systems & Process and Secondary Packaging Business Units. This role serves as a primary escalation point for IT support needs and works with division IT resources to ensure system hardware, software and related IT procedures adhere to corporate standards and policies. This hands-on role will actively participate in the delivery of IT End User Support and the provision, installation, operation and maintenance of IT hardware, software, data, security and related infrastructure. This position reports to and takes operational direction from the Director of IT. Job Responsibilities: * Documents and maintains division specific IT procedures and user facing content. * Actively collaborates with other IT resources in the ongoing maintenance and design of BU IT Architecture and Standards * Performs system monitoring to verify the integrity and availability of physical and virtual servers, applications and services, networks and key systems and scheduled processes * Performs Incident Management for all hardware and software technology failures and security incidents; coordinates with vendors and any related user communications at the division level. * Ensures all servers and data are backed up per corporate standards and monitors for completion. * Performs user account security administration and oversight to ensure appropriate access to datacenter, network, servers, and applications; for both local and remote users. * Ensures Antivirus and security patches are up to date on target systems and performs security monitoring to identify any possible intrusions. * Maintains confidentiality of sensitive data and works with HR to differentiate employees, contractors, and visitors. Job Requirements: * Bachelor's Degree in Information Systems or similar area of technical study; or equivalent combination of education and experience * 5+ years of experience in the Information Technology field. * Advanced proficiency with Microsoft operating systems, Active Directory Administration and Group Policy Management * Experience with Office 365 and Azure is desirable. * Experience with CAD solutions such as AutoDesk Inventor or SolidWorks is desirable * Availability to work evenings and weekends, sometimes with little notice. * Willingness to travel up to 10%. Other Skills / Abilities: * Ability to communicate with associates at all levels throughout the organization * Strong written communications skills with experience writing technical documentation. * Motivated, committed and energetic self-starter dedicated to providing high quality and responsive IT service BENEFITS: Salary is only a part of a well-developed compensation program. As a Pro Mach employee, you receive more than just a paycheck. Total compensation includes your pay (base salary), very comprehensive medical/dental programs as well as life insurance, a generous paid time off program, a retirement savings plan with a company match and a wellness program. There is no waiting period for benefits - you are eligible on your first day of employment. Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges. Pro Mach is an Equal Opportunity Employer. Pro Mach utilizes E-Verify to verify employment eligibility of new hires to work in the United States. Pro Mach is a drug-free workplace. #RENNCO

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Onsite Support Location: Anchorage, AK Duration: 1 year with possible extension Job Description: · Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications. · Should have significant experience in customer-facing, Windows-based, corporate technical support environment, including experience supporting Office, Outlook, and working with ticketing systems. · Need experience with iOS, Android, iPad, Tablet, including Mobile Iron, SCCM, HVDs and Apple Mac systems. · Must have good verbal and written skills, as well as ability to interact positively with clients. · Excellent soft skills are a must. · Previous retail experience (i.e. Apple Store, Geek Squad) is a plus. Additional Information For more information, Please contact Shubham ************

Come join our team at Seldovia Village Tribe (SVT)! Hours: Full-time, 40 hours per week, or part-time is an option Salary Range: $28 per hour What You'll Do: We rely on our IT systems to power the solutions that help our employees be as efficient as possible. We're seeking an IT support person to join us on this journey. In this role, you will oversee IT systems, assist with upgrades and fixes, and provide training and support as needed. Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products. Perform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed. Receive and respond to incoming calls, tickets, and/or e-mails regarding PC and/or hardware problems. Construct, install, and test customized configurations based on various platforms and operating systems. Be able to travel as needed (usually two to three days per week, day trips) to other communities including to and from Homer / Seldovia by small airplane and sometimes by boat when airplanes are on weather hold. Travel is a day trip, but inclement weather may require an overnight stay. What You'll Need: High school diploma, GED, or equivalent Must have basic computer knowledge and experience with a variety of programs, either through formal education or self-teaching Proficient in MAC and PC operating systems Basic understanding of networking and IP addressing. Preferred but not required: Hands-on hardware troubleshooting experience, and extensive equipment support experience with PC's. Working technical knowledge of current network protocols, operating systems, and standards. Must be able to successfully pass a pre-employment drug screen and a pre-employment background check including fingerprinting. What You'll Get (for a full-time position): 11 Paid Holidays per year 12 Days of Sick Leave per year 15 days (3 weeks) of Annual Leave per year (starting accrual, more days with more years of service) FEHB (Federal Employees Health Benefits) - Health Insurance, a variety of plans to choose from. We pay 100% of employees monthly health insurance premiums! And we pay 50% of the monthly premiums for your spouse and/or children. Insurance is effective the first day of the pay period after we receive your enrollment form. Dental and Vision insurance available on the first of the month following 90 days of employment. Group life insurance, minimum benefit is $50,000 and up to 2x your annual salary to a maximum of $250K. Long term disability insurance Employer matching 401K, 5% match, effective January 1 or July 1, following one year of employment. Wellness Incentive Program, up to $300 per calendar year for full-time employees, or $150 for part-time employees, effective after 90 days of employment. Examples of items that can be reimbursed are walking/running shoes, active wear, exercise equipment, gym membership, CSA food boxes and more! About Us: Seldovia Village Tribe (SVT) promotes the wellness of our people and communities through healthcare, social services, economic development, education, and cultural enrichment. SVT is a federally recognized Tribe that serves everyone - both Native and non-Native - in the communities of the South Kenai Peninsula, from Seldovia and beyond, including Homer and Anchor Point. Contact Us: If you have any questions, or would like further information, please contact Tara at ************ or email *************.

*Candidates must reside within 50 miles of Anchorage, Alaska $2,500 Hiring Bonus! GCI's Network Support Technician III will provide initial exceptional network technical support to customers experiencing technical events via calls, email, and chat. Handle inquires, troubleshoot technical related issues, and process service requests. Proactively monitor and respond to network alerts, working as the customer's advocate. Coordinate maintenance and installation activities that may impact services; detect, act upon, and track all problems. Provide answers to questions, resolve routine inquiries, and triage/escalate complex issues to a higher tier of support. Customers include external and internal customers, vendors, and 3rd party call centers. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: Provide technical support and customer education, via inbound calls, chat, in writing, instant messaging, or e-mail in an efficient and professional timely manner. Follow established procedures, implement escalation process and event management by working directly with the GCI Account team, customers, and higher Network tier support as required. COMPETENCIES: ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. Ability to interact with a wide variety of business, operations, and technical staff. COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. Demonstrated good verbal and written communication skills. Ability to explain technical activities to customers. COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. Demonstrated strong customer service skills with attention to detail, active listening, and problem-solving skills. RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. Demonstrated administrative and organizational skills. Ability to accurately document procedures and technical processes. Ability to handle multiple events simultaneously in a fast-paced and ever-changing work environment. General understanding of Information Technology. SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent. Knowledge and operating skills in mainstream operating systems. Additional Job Requirements: This is a high-level position within the Network Support team. Work with minimal supervision performing increasingly more complex tasks, completing assignments on time. Provide first level customer support; assist with the resolution of technical and service trouble reporting issues. Function as the customer advocate ensuring all technical problems and issues are resolved or escalated in a timely manner. Communicate all maintenance and installation activities that may impact services provided to customers to detect, act on, and track all problems. Support and mentor junior technicians. Essential Duties: Tier III Support Troubleshooting, configuration, administrator, and an expert in one or more of the technologies that include the repair of server, network, infrastructure, email, file shares, and other network infrastructure issues. Functions as a subject matter expert (SME), for solving difficult issues, mentor junior technicians and support management. Additional Competencies: Outstanding verbal and written communication skills. Exceptional customer service skills Ability to work independently and as a member of a team. Knowledge and operating skills in legacy and mainstream operating systems. Strong understanding of Information Technology. Advanced technical skills to support platforms and the complexity of customer networks. Video conferencing technology and wireless access point troubleshooting experience is preferred. Minimum Qualifications: Required: * A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis High School diploma or equivalent. Minimum of four (4) years of combined work experience in customer service, helpdesk, LAN/WAN Networking, Telecommunications. * Preferred: Associate degree in telecommunications, computer science, electronics or relevant field. Experience/knowledge of LAN / WAN Networking. Microsoft, ITIL, CompTIA, Cisco certifications. Telecommunications experience. Other telecom industry or job specific certifications. DRIVING REQUIREMENTS: This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: Work is primarily sedentary, requiring daily routine computer usage. Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. Ability to accurately communicate information and ideas to others effectively. Physical agility and effort sufficient to perform job duties safely and effectively. Ability to make valid judgments and decisions. Available to work additional time on weekends, holidays, before or after normal work hours when necessary. Must work well in a team environment and be able to work with a diverse group of people and customers. Virtual workers must comply with remote work policies and agreements. Additional background checks, security checks, and/or participation in a DOT or non-DOT drug and alcohol testing program may be required to satisfy the conditions of a contract or proposed contract with a business partner or client. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.