Post job

Information technology/support technician vs student information technician

The differences between information technology/support technicians and student information technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an information technology/support technician and a student information technician. Additionally, an information technology/support technician has an average salary of $45,591, which is higher than the $33,327 average annual salary of a student information technician.

The top three skills for an information technology/support technician include customer service, troubleshoot and computer system. The most important skills for a student information technician are GPA, data entry, and java.

Information technology/support technician vs student information technician overview

Information Technology/Support TechnicianStudent Information Technician
Yearly salary$45,591$33,327
Hourly rate$21.92$16.02
Growth rate10%10%
Number of jobs161,748131,007
Job satisfaction--
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 62%
Average age4242
Years of experience22

What does an information technology/support technician do?

An information technology (IT) support technician is an individual who is responsible for providing support and troubleshoots software and hardware problems faced by customers. As for larger organizations that have their own IT department, technicians must work together internally with their IT staff members. IT support technicians are involved in inspecting and resolving minor local area network and wireless network issues, which include TCP/IP, DHCP, and VPN. They are also required to obtain an associate's degree in computer science or related field.

What does a student information technician do?

In learning institutions, a student information technician is typically in charge of handling information systems, ensuring data security and accuracy. Their responsibilities include installing and upgrading systems, providing technical support in different areas, managing software and hardware, and devising strategies to keep student information safe and secure. They may also assist employees in troubleshooting, repairs, and coordinating information as needed. Furthermore, as a student information technician, it is essential to monitor the progress of all systems, conduct maintenance checks, and perform corrective measures quickly and efficiently.

Information technology/support technician vs student information technician salary

Information technology/support technicians and student information technicians have different pay scales, as shown below.

Information Technology/Support TechnicianStudent Information Technician
Average salary$45,591$33,327
Salary rangeBetween $31,000 And $66,000Between $20,000 And $53,000
Highest paying CitySan Francisco, CA-
Highest paying statePennsylvania-
Best paying companyMicrosoft-
Best paying industryTechnology-

Differences between information technology/support technician and student information technician education

There are a few differences between an information technology/support technician and a student information technician in terms of educational background:

Information Technology/Support TechnicianStudent Information Technician
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 62%
Most common majorComputer ScienceInformation Technology
Most common collegeUniversity of PennsylvaniaStanford University

Information technology/support technician vs student information technician demographics

Here are the differences between information technology/support technicians' and student information technicians' demographics:

Information Technology/Support TechnicianStudent Information Technician
Average age4242
Gender ratioMale, 85.4% Female, 14.6%Male, 65.9% Female, 34.1%
Race ratioBlack or African American, 10.7% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 13.2% White, 54.6% American Indian and Alaska Native, 0.4%Black or African American, 11.2% Unknown, 5.3% Hispanic or Latino, 14.5% Asian, 14.5% White, 54.1% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between information technology/support technician and student information technician duties and responsibilities

Information technology/support technician example responsibilities.

  • Manage DHCP entries, assign and reserve IP addresses for different sites and locations.
  • Manage companies ShoreTel VoIP telephone system.
  • Manage and maintain network peripherals including printers, workstations and network connections.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Furnish technical assistance with VoIP system maintenance.
  • Use SCCM to remotely support and install software allowing for a reduction in troubleshooting times.
  • Show more

Student information technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Design frontend of application by using combination of HTML, CSS, and dot.net.
  • Set up new computers; install OS, anti-virus, Microsoft office, etc.
  • Create outputs for user define inputs including amounts, interest rates, and repayment periods in CSS.
  • Develop a website and user interface in using Javascript to access eligible information for each student and professor.
  • Test, troubleshoot and resolve software problems under all support operating environments and browsers to produce error free programs.
  • Show more

Information technology/support technician vs student information technician skills

Common information technology/support technician skills
  • Customer Service, 12%
  • Troubleshoot, 9%
  • Computer System, 6%
  • Desk Support, 5%
  • Phone Calls, 4%
  • Remote Desktop, 3%
Common student information technician skills
  • GPA, 12%
  • Data Entry, 8%
  • Java, 6%
  • SharePoint, 5%
  • Python, 5%
  • Technical Support, 5%

Browse computer and mathematical jobs