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Information technology systems director vs information technology technical services manager

The differences between information technology systems directors and information technology technical services managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an information technology systems director and an information technology technical services manager. Additionally, an information technology systems director has an average salary of $147,331, which is higher than the $114,021 average annual salary of an information technology technical services manager.

The top three skills for an information technology systems director include project management, architecture and network infrastructure. The most important skills for an information technology technical services manager are project management, ITIL, and service management.

Information technology systems director vs information technology technical services manager overview

Information Technology Systems DirectorInformation Technology Technical Services Manager
Yearly salary$147,331$114,021
Hourly rate$70.83$54.82
Growth rate16%16%
Number of jobs146,989209,334
Job satisfaction--
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 64%
Average age4747
Years of experience88

What does an information technology systems director do?

Generally, an information technology systems director is responsible for the management, organization, and execution of IT operations. They oversee technical projects and IT infrastructure, manage a team of employees in the IT department, direct the effective delivery of networks in alignment with the organization's goals, and tracking technology. Their objective is to ensure that security risks are minimized, business goals are met, and user satisfaction is achieved.

What does an information technology technical services manager do?

An information technology/technical services manager is responsible for supervising the operations of the information technology team, assisting the technical staff in providing efficient performance by improving technology systems and network infrastructure to support business functions. This job requires extensive knowledge of the technology industry, as well as an excellent command of programming and system processes to ensure smooth navigation and consistent transitions. An information technology/technical services manager also handles the development of new network systems according to business requirements and client specifications.

Information technology systems director vs information technology technical services manager salary

Information technology systems directors and information technology technical services managers have different pay scales, as shown below.

Information Technology Systems DirectorInformation Technology Technical Services Manager
Average salary$147,331$114,021
Salary rangeBetween $103,000 And $209,000Between $86,000 And $150,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyGoogleMayo Clinic
Best paying industry-Finance

Differences between information technology systems director and information technology technical services manager education

There are a few differences between an information technology systems director and an information technology technical services manager in terms of educational background:

Information Technology Systems DirectorInformation Technology Technical Services Manager
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 64%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Information technology systems director vs information technology technical services manager demographics

Here are the differences between information technology systems directors' and information technology technical services managers' demographics:

Information Technology Systems DirectorInformation Technology Technical Services Manager
Average age4747
Gender ratioMale, 89.0% Female, 11.0%Male, 81.6% Female, 18.4%
Race ratioBlack or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.5% American Indian and Alaska Native, 0.2%Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between information technology systems director and information technology technical services manager duties and responsibilities

Information technology systems director example responsibilities.

  • Lead internal, global team discussions along with external consultants around global ERP selection process with NetSuite.
  • Design flexible architecture to migrate and manage systems while online, improving company performance overall.
  • Establish ERP system, monitor ERP, manufacturing, and quality control processes, and perform supply chain sourcing audits.
  • Initiate beta activities that validate adoption of key ITIL framework components.
  • Implement HIPAA security and confidentiality measures to insure compliance prior to original requirement date.
  • Work with executives to gain consensus regarding PCI compliance plan for organization including departmental policies.
  • Show more

Information technology technical services manager example responsibilities.

  • Lead SCCM client rollout to all servers.
  • Lead the redesign of systems to meet PCI and encryption compliance goals.
  • Manage the implementation of a global Unix environment in support of product development.
  • Manage design and planning for proprietary software that interfaces with the new ERP.
  • Develop project plans, coordinate completion of projects necessary to achieve and maintain HIPAA compliance.
  • Manage to a develop scorecard of KPIs to baseline and trend performance of all service areas.
  • Show more

Information technology systems director vs information technology technical services manager skills

Common information technology systems director skills
  • Project Management, 9%
  • Architecture, 6%
  • Network Infrastructure, 5%
  • Cloud, 5%
  • HR, 5%
  • Customer Service, 5%
Common information technology technical services manager skills
  • Project Management, 8%
  • ITIL, 7%
  • Service Management, 7%
  • Customer Service, 6%
  • ITSM, 4%
  • Process Improvement, 4%

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