Inside sales administrator vs sales support representative

The differences between inside sales administrators and sales support representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become an inside sales administrator, becoming a sales support representative takes usually requires 2-4 years. Additionally, an inside sales administrator has an average salary of $43,056, which is higher than the $38,310 average annual salary of a sales support representative.

The top three skills for an inside sales administrator include CRM, order entry and purchase orders. The most important skills for a sales support representative are sales support, phone calls, and POS.

Inside sales administrator vs sales support representative overview

	Inside Sales Administrator	Sales Support Representative
Yearly salary	$43,056	$38,310
Hourly rate	$20.70	$18.42
Growth rate	5%	4%
Number of jobs	73,601	319,292
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 55%
Average age	46	47
Years of experience	8	4

Inside sales administrator vs sales support representative salary

Inside sales administrators and sales support representatives have different pay scales, as shown below.

	Inside Sales Administrator	Sales Support Representative
Average salary	$43,056	$38,310
Salary range	Between $30,000 And $60,000	Between $30,000 And $48,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Washington
Best paying company	-	NetApp
Best paying industry	-	Finance

Differences between inside sales administrator and sales support representative education

There are a few differences between an inside sales administrator and a sales support representative in terms of educational background:

	Inside Sales Administrator	Sales Support Representative
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 55%
Most common major	Business	Business
Most common college	University of Southern California	SUNY College of Technology at Alfred

Inside sales administrator vs sales support representative demographics

Here are the differences between inside sales administrators' and sales support representatives' demographics:

	Inside Sales Administrator	Sales Support Representative
Average age	46	47
Gender ratio	Male, 26.2% Female, 73.8%	Male, 39.9% Female, 60.1%
Race ratio	Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%
LGBT Percentage	7%	6%

Differences between inside sales administrator and sales support representative duties and responsibilities

Inside sales administrator example responsibilities.

Contribute to marketing business online and manage Facebook page.
Input all customer interactions into CRM software system.
Reorganize quote inquiry procedure for all company affiliate distributors to track competitors pricing.
Assign territory includes both international and domestic OEM accounts and distribution.

Sales support representative example responsibilities.

Manage internal CRM and inventory software to track and input sales orders, account history, and stock allocation.
Facilitate the transition from AS400 to JDE operating system.
Utilize all programs, systems, and procedures of windows operating systems.
Help customers troubleshoot technical issues with their computers, process customer transactions and handle escalate issues.
Assist in setting up and checking EDI data from customers, brokers, carriers, and truckers.
Work collaboratively with sales representatives and regional vice presidents to produce cost proposals, problem solve and troubleshoot issues.

Inside sales administrator vs sales support representative skills

Common inside sales administrator skills

CRM, 17%
Order Entry, 11%
Purchase Orders, 11%
Salesforce, 6%
Customer Data, 5%
Trade Shows, 4%

Common sales support representative skills

Sales Support, 16%
Phone Calls, 10%
POS, 8%
Product Knowledge, 7%
Customer Complaints, 6%
Customer Inquiries, 6%

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Executive Management Industry
Inside Sales Administrator
Inside Sales Administrator vs Sales Support Representative

Updated January 8, 2025

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