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Inside sales person vs sales support specialist

The differences between inside sales people and sales support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an inside sales person and a sales support specialist. Additionally, a sales support specialist has an average salary of $50,782, which is higher than the $47,610 average annual salary of an inside sales person.

The top three skills for an inside sales person include customer inquiries, strong customer service and product knowledge. The most important skills for a sales support specialist are customer service, sales support, and powerpoint.

Inside sales person vs sales support specialist overview

Inside Sales PersonSales Support Specialist
Yearly salary$47,610$50,782
Hourly rate$22.89$24.41
Growth rate4%4%
Number of jobs189,494238,995
Job satisfaction--
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 62%
Average age4747
Years of experience44

Inside sales person vs sales support specialist salary

Inside sales people and sales support specialists have different pay scales, as shown below.

Inside Sales PersonSales Support Specialist
Average salary$47,610$50,782
Salary rangeBetween $23,000 And $95,000Between $31,000 And $82,000
Highest paying City-Jersey City, NJ
Highest paying state-New Jersey
Best paying company-Microsoft
Best paying industry-Professional

Differences between inside sales person and sales support specialist education

There are a few differences between an inside sales person and a sales support specialist in terms of educational background:

Inside Sales PersonSales Support Specialist
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 62%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

Inside sales person vs sales support specialist demographics

Here are the differences between inside sales people' and sales support specialists' demographics:

Inside Sales PersonSales Support Specialist
Average age4747
Gender ratioMale, 82.6% Female, 17.4%Male, 36.1% Female, 63.9%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.1% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.6% Asian, 5.2% White, 72.4% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between inside sales person and sales support specialist duties and responsibilities

Inside sales person example responsibilities.

  • Manage inbound domestic and international logistics and domestic shipping with respect to carrier selection, forwarding, brokering and expediting.
  • Process orders and handle customer service for wholesale commercial HVAC company.
  • Manage inbound domestic and international logistics and domestic shipping with respect to carrier selection, forwarding, brokering and expediting.
  • Communicate ongoing contact activity utilizing Salesforce.com.

Sales support specialist example responsibilities.

  • Manage planning parameters in ERP via the item master (lead times, min/max, safety stock, pay terms).
  • Position demand high degree of accuracy, product knowledge and math skills.
  • Act as liaison to sales organizations and attend sales calls as necessary to address RFP or project management type activities.
  • Assist AE/VP in maintaining pipeline/ forecast in SalesForce.
  • Assist outside sales personnel in HVAC job preparation.
  • Coordinate commercial loan process from application through booking, maintaining efficient workflow in fast pace environment.
  • Show more

Inside sales person vs sales support specialist skills

Common inside sales person skills
  • Customer Inquiries, 21%
  • Strong Customer Service, 10%
  • Product Knowledge, 10%
  • Customer Accounts, 7%
  • Delivery Dates, 7%
  • Inventory Control, 6%
Common sales support specialist skills
  • Customer Service, 17%
  • Sales Support, 12%
  • PowerPoint, 5%
  • CRM, 4%
  • Salesforce, 4%
  • Excellent Interpersonal, 4%