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Internet technician vs information technology/support technician

The differences between internet technicians and information technology/support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an internet technician and an information technology/support technician. Additionally, an information technology/support technician has an average salary of $45,591, which is higher than the $37,615 average annual salary of an internet technician.

The top three skills for an internet technician include customer service, telephone calls and email accounts. The most important skills for an information technology/support technician are customer service, troubleshoot, and computer system.

Internet technician vs information technology/support technician overview

Internet TechnicianInformation Technology/Support Technician
Yearly salary$37,615$45,591
Hourly rate$18.08$21.92
Growth rate10%10%
Number of jobs82,493161,748
Job satisfaction--
Most common degreeBachelor's Degree, 36%Bachelor's Degree, 51%
Average age4242
Years of experience22

Internet technician vs information technology/support technician salary

Internet technicians and information technology/support technicians have different pay scales, as shown below.

Internet TechnicianInformation Technology/Support Technician
Average salary$37,615$45,591
Salary rangeBetween $22,000 And $62,000Between $31,000 And $66,000
Highest paying City-San Francisco, CA
Highest paying state-Pennsylvania
Best paying company-Microsoft
Best paying industry-Technology

Differences between internet technician and information technology/support technician education

There are a few differences between an internet technician and an information technology/support technician in terms of educational background:

Internet TechnicianInformation Technology/Support Technician
Most common degreeBachelor's Degree, 36%Bachelor's Degree, 51%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Internet technician vs information technology/support technician demographics

Here are the differences between internet technicians' and information technology/support technicians' demographics:

Internet TechnicianInformation Technology/Support Technician
Average age4242
Gender ratioMale, 78.8% Female, 21.2%Male, 85.4% Female, 14.6%
Race ratioBlack or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 10.6% White, 56.6% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 13.2% White, 54.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between internet technician and information technology/support technician duties and responsibilities

Internet technician example responsibilities.

  • Support 3rd party wireless devices, set up VPN, and manage wireless networks.
  • Develop Java base IAM system components to manage security and authorizations.
  • Identify and resolve Internet connectivity issues with DSL circuits, routers, and PC configurations.
  • Enroll customers for both dial-up and wireless Internet access.
  • Trouble shoot dial-up, modem, windows and browser conflicts.
  • Configure workstation TCP/IP for network connectivity and configure PC's for file and printer sharing.
  • Show more

Information technology/support technician example responsibilities.

  • Manage DHCP entries, assign and reserve IP addresses for different sites and locations.
  • Manage companies ShoreTel VoIP telephone system.
  • Manage and maintain network peripherals including printers, workstations and network connections.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Furnish technical assistance with VoIP system maintenance.
  • Use SCCM to remotely support and install software allowing for a reduction in troubleshooting times.
  • Show more

Internet technician vs information technology/support technician skills

Common internet technician skills
  • Customer Service, 19%
  • Telephone Calls, 10%
  • Email Accounts, 9%
  • DSL, 4%
  • Inbound Calls, 4%
  • Mac OS, 4%
Common information technology/support technician skills
  • Customer Service, 12%
  • Troubleshoot, 9%
  • Computer System, 6%
  • Desk Support, 5%
  • Phone Calls, 4%
  • Remote Desktop, 3%

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