Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between junior information technology analysts and information technology/support technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a junior information technology analyst, becoming an information technology/support technician takes usually requires 1-2 years. Additionally, an information technology/support technician has an average salary of $45,591, which is higher than the $35,435 average annual salary of a junior information technology analyst.
The top three skills for a junior information technology analyst include business processes, user support and technical support. The most important skills for an information technology/support technician are customer service, troubleshoot, and computer system.
| Junior Information Technology Analyst | Information Technology/Support Technician | |
| Yearly salary | $35,435 | $45,591 |
| Hourly rate | $17.04 | $21.92 |
| Growth rate | 32% | 10% |
| Number of jobs | 124,503 | 161,748 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 51% |
| Average age | 42 | 42 |
| Years of experience | 6 | 2 |
Junior information technology (IT) analysts are entry-level professionals who assist senior IT analyst in designing and implementing IT systems that are functional and cost-efficient for their clients. These analysts are required to provide technical support and resolutions by managing the flow of incoming calls and responding to the inquiries of clients. They must manage user accounts by resetting user passwords and assigning or removing users from using the administrator tool. Junior IT analysts must also provide technical assistance in developing security standards for server and network functions.
An information technology (IT) support technician is an individual who is responsible for providing support and troubleshoots software and hardware problems faced by customers. As for larger organizations that have their own IT department, technicians must work together internally with their IT staff members. IT support technicians are involved in inspecting and resolving minor local area network and wireless network issues, which include TCP/IP, DHCP, and VPN. They are also required to obtain an associate's degree in computer science or related field.
Junior information technology analysts and information technology/support technicians have different pay scales, as shown below.
| Junior Information Technology Analyst | Information Technology/Support Technician | |
| Average salary | $35,435 | $45,591 |
| Salary range | Between $24,000 And $51,000 | Between $31,000 And $66,000 |
| Highest paying City | Sacramento, CA | San Francisco, CA |
| Highest paying state | Washington | Pennsylvania |
| Best paying company | Duke University Health System | Microsoft |
| Best paying industry | Technology | Technology |
There are a few differences between a junior information technology analyst and an information technology/support technician in terms of educational background:
| Junior Information Technology Analyst | Information Technology/Support Technician | |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 51% |
| Most common major | Information Technology | Computer Science |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between junior information technology analysts' and information technology/support technicians' demographics:
| Junior Information Technology Analyst | Information Technology/Support Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 73.0% Female, 27.0% | Male, 85.4% Female, 14.6% |
| Race ratio | Black or African American, 9.2% Unknown, 6.1% Hispanic or Latino, 9.0% Asian, 9.6% White, 65.7% American Indian and Alaska Native, 0.4% | Black or African American, 10.7% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 13.2% White, 54.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 9% | 11% |