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Lan technician vs services desk technician

The differences between lan technicians and services desk technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a lan technician and a services desk technician. Additionally, a lan technician has an average salary of $51,613, which is higher than the $42,123 average annual salary of a services desk technician.

The top three skills for a lan technician include windows server, desk support and troubleshoot. The most important skills for a services desk technician are service desk, customer service, and troubleshoot.

Lan technician vs services desk technician overview

LAN TechnicianServices Desk Technician
Yearly salary$51,613$42,123
Hourly rate$24.81$20.25
Growth rate5%10%
Number of jobs68,557145,853
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 46%
Average age4342
Years of experience22

Lan technician vs services desk technician salary

Lan technicians and services desk technicians have different pay scales, as shown below.

LAN TechnicianServices Desk Technician
Average salary$51,613$42,123
Salary rangeBetween $38,000 And $69,000Between $31,000 And $55,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Forum Energy Technologies
Best paying industry-Government

Differences between lan technician and services desk technician education

There are a few differences between a lan technician and a services desk technician in terms of educational background:

LAN TechnicianServices Desk Technician
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 46%
Most common majorComputer ScienceInformation Technology
Most common collegeMassachusetts Institute of TechnologyUniversity of Pennsylvania

Lan technician vs services desk technician demographics

Here are the differences between lan technicians' and services desk technicians' demographics:

LAN TechnicianServices Desk Technician
Average age4342
Gender ratioMale, 90.0% Female, 10.0%Male, 79.0% Female, 21.0%
Race ratioBlack or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.8% Asian, 8.7% White, 63.9% American Indian and Alaska Native, 0.3%Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.9% White, 55.8% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between lan technician and services desk technician duties and responsibilities

Lan technician example responsibilities.

  • Experience managing the day-to-day operations of telecommunication services utilize by Astra Zeneca.
  • Install and configure server equipment and troubleshoot for accurate network connectivity, performance and network service levels.
  • Install, test and maintain personal computers, wireless access points, routers, and telecommunications switches.
  • Perform various duties working with computer hardware, software applications and peripherals utilize in PUSD student and staff workstations.
  • Base install server OS's.
  • Install TCP/IP software and setup IP addresses.
  • Show more

Services desk technician example responsibilities.

  • Recognize for ability to achieve SLA's while driving down incident resolution time and improving customer satisfaction
  • Deploy new workstations and printers, installing operating systems, applications, and drivers, and configuring network properties and hardware.
  • Provide general technical support and troubleshoot desktop systems and software.
  • Assist users with proper management of schedule SCCM push updates.
  • Assist coworkers trough troubleshooting windows and mac Scottsdale, AZ operating systems.
  • Provide assistance, troubleshoot, upgrade and install PC hardware, software and peripherals.
  • Show more

Lan technician vs services desk technician skills

Common lan technician skills
  • Windows Server, 8%
  • Desk Support, 6%
  • Troubleshoot, 6%
  • Network Printers, 5%
  • Remote Desktop, 5%
  • Switches, 5%
Common services desk technician skills
  • Service Desk, 15%
  • Customer Service, 14%
  • Troubleshoot, 7%
  • Technical Support, 7%
  • ITIL, 3%
  • Phone Calls, 2%

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