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Lan technician vs technical support technician

The differences between lan technicians and technical support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a lan technician and a technical support technician. Additionally, a lan technician has an average salary of $51,613, which is higher than the $40,210 average annual salary of a technical support technician.

The top three skills for a lan technician include windows server, desk support and troubleshoot. The most important skills for a technical support technician are customer service, technical support, and patients.

Lan technician vs technical support technician overview

LAN TechnicianTechnical Support Technician
Yearly salary$51,613$40,210
Hourly rate$24.81$19.33
Growth rate5%10%
Number of jobs68,557165,677
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 40%
Average age4342
Years of experience22

Lan technician vs technical support technician salary

Lan technicians and technical support technicians have different pay scales, as shown below.

LAN TechnicianTechnical Support Technician
Average salary$51,613$40,210
Salary rangeBetween $38,000 And $69,000Between $24,000 And $64,000
Highest paying City-Philadelphia, PA
Highest paying state-Pennsylvania
Best paying company-Ropes & Gray
Best paying industry-Finance

Differences between lan technician and technical support technician education

There are a few differences between a lan technician and a technical support technician in terms of educational background:

LAN TechnicianTechnical Support Technician
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 40%
Most common majorComputer ScienceBusiness
Most common collegeMassachusetts Institute of TechnologyStanford University

Lan technician vs technical support technician demographics

Here are the differences between lan technicians' and technical support technicians' demographics:

LAN TechnicianTechnical Support Technician
Average age4342
Gender ratioMale, 90.0% Female, 10.0%Male, 66.7% Female, 33.3%
Race ratioBlack or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.8% Asian, 8.7% White, 63.9% American Indian and Alaska Native, 0.3%Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 16.9% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between lan technician and technical support technician duties and responsibilities

Lan technician example responsibilities.

  • Experience managing the day-to-day operations of telecommunication services utilize by Astra Zeneca.
  • Install and configure server equipment and troubleshoot for accurate network connectivity, performance and network service levels.
  • Install, test and maintain personal computers, wireless access points, routers, and telecommunications switches.
  • Perform various duties working with computer hardware, software applications and peripherals utilize in PUSD student and staff workstations.
  • Base install server OS's.
  • Install TCP/IP software and setup IP addresses.
  • Show more

Technical support technician example responsibilities.

  • Manage paperwork associate with HVAC procedures.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Configure firewalls, setup ant-ivirus and other software to ensure proper network connectivity for windows xp, vista and mac os.
  • Assist in database software applications and implementing SQL server solutions.
  • Provide routine and advance technical support to customers for a major VOIP telecommunications company.
  • Provide daily in-person and telephonic customer support services and information to resolve and troubleshoot work-relate.
  • Show more

Lan technician vs technical support technician skills

Common lan technician skills
  • Windows Server, 8%
  • Desk Support, 6%
  • Troubleshoot, 6%
  • Network Printers, 5%
  • Remote Desktop, 5%
  • Switches, 5%
Common technical support technician skills
  • Customer Service, 19%
  • Technical Support, 16%
  • Patients, 8%
  • Customer Support, 2%
  • Mac, 2%
  • OS, 2%

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