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Lead associate vs associate

The differences between lead associates and associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, an associate has an average salary of $69,556, which is higher than the $54,903 average annual salary of a lead associate.

The top three skills for a lead associate include PET, leadership and POS. The most important skills for an associate are customer service, sales floor, and patients.

Lead associate vs associate overview

Lead AssociateAssociate
Yearly salary$54,903$69,556
Hourly rate$26.40$33.44
Growth rate--
Number of jobs188,353569,041
Job satisfaction--
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 46%
Average age4341
Years of experience6-

What does a lead associate do?

The duties of a lead associate depend on one's line of work or industry of employment. In a retail setting, their responsibilities revolve around performing research and analysis to identify new business opportunities, devising strategies to optimize sales, and reaching out to clients through calls and correspondence. A lead associate may offer products and services to potential clients, answer inquiries, conduct demonstrations, process payments, arrange billing plans, and perform follow-up calls. Furthermore, they may also handle issues and concerns, resolving them in adherence to the company's policies and regulations.

What does an associate do?

Associates are typically entry-level positions for employees who are taking on their first job or organizational role. They are assigned to teams or departments that are related to their skills or educational background. They usually start with smaller tasks that may not seem as impactful but are still essential to the department. Associates are trained by more tenured team members on the ins and outs of the department and the organization. As they grow with the organization, they are given more responsibilities that directly impact the results of the department's initiatives as they work towards their goals.

Lead associate vs associate salary

Lead associates and associates have different pay scales, as shown below.

Lead AssociateAssociate
Average salary$54,903$69,556
Salary rangeBetween $25,000 And $117,000Between $34,000 And $140,000
Highest paying CityBoston, MAWashington, DC
Highest paying stateRhode IslandNew York
Best paying companyMcKinsey & Company IncSimpson Thacher & Bartlett
Best paying industry--

Differences between lead associate and associate education

There are a few differences between a lead associate and an associate in terms of educational background:

Lead AssociateAssociate
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 46%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at Delhi-

Lead associate vs associate demographics

Here are the differences between lead associates' and associates' demographics:

Lead AssociateAssociate
Average age4341
Gender ratioMale, 44.8% Female, 55.2%Male, 50.4% Female, 49.6%
Race ratioBlack or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.6% Asian, 6.9% White, 61.9% American Indian and Alaska Native, 0.7%Black or African American, 10.5% Unknown, 5.3% Hispanic or Latino, 18.3% Asian, 8.3% White, 57.0% American Indian and Alaska Native, 0.6%
LGBT Percentage9%7%

Differences between lead associate and associate duties and responsibilities

Lead associate example responsibilities.

  • Lead the review and overhaul of the QA and configuration management processes for the IPPS-A program.
  • Manage and care for all pets including: pet counts, medicating, cleaning, and selling.
  • Administer SharePoint server to include managing users and group on site to control large scale enterprise projects.
  • Manage and delegate over lumber-building materials department including millwork department.
  • Communicate team challenges and support strategic project management plans during daily leadership meetings; disseminate strategies and information to the team.
  • Solve customer service and billing issues and troubleshoot equipment for customers.
  • Show more

Associate example responsibilities.

  • Manage the sale of smoothies at different educational institutes while interacting with hundreds of students and ensuring their happiness and satisfaction.
  • Manage customer resolutions associate with flight reservations.
  • Lead the team by exemplify reliability through punctuality and personal integrity.
  • Help drive sales by providing excellent customer service in gourmet cheese, wine, beer, and coffee departments.
  • Utilize teamwork, communication, customer service, responsibility, and organizational skills.
  • Work according to ISO standards.
  • Show more

Lead associate vs associate skills

Common lead associate skills
  • PET, 31%
  • Leadership, 22%
  • POS, 8%
  • Cleanliness, 7%
  • Sales Floor, 7%
  • HR, 3%
Common associate skills
  • Customer Service, 16%
  • Sales Floor, 13%
  • Patients, 10%
  • Cleanliness, 8%
  • Windows, 4%
  • HR, 4%