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Lead associate vs associate/team lead

The differences between lead associates and associate/team leads can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a lead associate and an associate/team lead. Additionally, a lead associate has an average salary of $54,903, which is higher than the $54,721 average annual salary of an associate/team lead.

The top three skills for a lead associate include PET, leadership and POS. The most important skills for an associate/team lead are excellent interpersonal, product knowledge, and quality standards.

Lead associate vs associate/team lead overview

Lead AssociateAssociate/Team Lead
Yearly salary$54,903$54,721
Hourly rate$26.40$26.31
Growth rate--
Number of jobs188,353247,018
Job satisfaction--
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 50%
Average age4343
Years of experience66

What does a lead associate do?

The duties of a lead associate depend on one's line of work or industry of employment. In a retail setting, their responsibilities revolve around performing research and analysis to identify new business opportunities, devising strategies to optimize sales, and reaching out to clients through calls and correspondence. A lead associate may offer products and services to potential clients, answer inquiries, conduct demonstrations, process payments, arrange billing plans, and perform follow-up calls. Furthermore, they may also handle issues and concerns, resolving them in adherence to the company's policies and regulations.

What does an associate/team lead do?

An associate/team lead oversees the performance of team members while ensuring that clients get to receive optimal services. Their responsibilities typically include establishing guidelines and objectives, managing schedules, generating leads, performing market research and analysis, and developing strategies to optimize the daily operations. They may communicate with clients and assist them by identifying their needs, answering inquiries, and resolving issues and concerns. Moreover, as an associate/team lead, it is essential to guide and encourage staff to reach goals, all while enforcing the company's policies and regulations.

Lead associate vs associate/team lead salary

Lead associates and associate/team leads have different pay scales, as shown below.

Lead AssociateAssociate/Team Lead
Average salary$54,903$54,721
Salary rangeBetween $25,000 And $117,000Between $28,000 And $104,000
Highest paying CityBoston, MABoston, MA
Highest paying stateRhode IslandRhode Island
Best paying companyMcKinsey & Company IncCiti
Best paying industry--

Differences between lead associate and associate/team lead education

There are a few differences between a lead associate and an associate/team lead in terms of educational background:

Lead AssociateAssociate/Team Lead
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 50%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at DelhiSUNY College of Technology at Delhi

Lead associate vs associate/team lead demographics

Here are the differences between lead associates' and associate/team leads' demographics:

Lead AssociateAssociate/Team Lead
Average age4343
Gender ratioMale, 44.8% Female, 55.2%Male, 51.8% Female, 48.2%
Race ratioBlack or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.6% Asian, 6.9% White, 61.9% American Indian and Alaska Native, 0.7%Black or African American, 8.5% Unknown, 4.6% Hispanic or Latino, 17.9% Asian, 7.0% White, 61.3% American Indian and Alaska Native, 0.7%
LGBT Percentage9%9%

Differences between lead associate and associate/team lead duties and responsibilities

Lead associate example responsibilities.

  • Lead the review and overhaul of the QA and configuration management processes for the IPPS-A program.
  • Manage and care for all pets including: pet counts, medicating, cleaning, and selling.
  • Administer SharePoint server to include managing users and group on site to control large scale enterprise projects.
  • Manage and delegate over lumber-building materials department including millwork department.
  • Communicate team challenges and support strategic project management plans during daily leadership meetings; disseminate strategies and information to the team.
  • Solve customer service and billing issues and troubleshoot equipment for customers.
  • Show more

Associate/team lead example responsibilities.

  • Accomplish requirements, allocating resources, scheduling and coordinating staff and assure accuracy of payroll.
  • Ensure all sales transactions, refunds and POS system function smoothly and take corrective action when necessary.
  • Process sales transactions, POS, credit applications, discounts, trade-in allowances, warranties and delivery dates.
  • Provide leadership and mentoring of team members to increase productivity while ensuring accuracy.
  • Handle inbound/outbound escalate customer complaints, including executive escalations from various levels of leadership.
  • Aggregate, analyze and organize information from QC reports into a department-wide WIKI to facilitate information sharing and best practice utilization.
  • Show more

Lead associate vs associate/team lead skills

Common lead associate skills
  • PET, 31%
  • Leadership, 22%
  • POS, 8%
  • Cleanliness, 7%
  • Sales Floor, 7%
  • HR, 3%
Common associate/team lead skills
  • Excellent Interpersonal, 18%
  • Product Knowledge, 9%
  • Quality Standards, 9%
  • Leadership, 7%
  • Math, 6%
  • Customer Satisfaction, 6%