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Lead associate vs department manager

The differences between lead associates and department managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a lead associate and a department manager. Additionally, a department manager has an average salary of $67,160, which is higher than the $54,903 average annual salary of a lead associate.

The top three skills for a lead associate include PET, leadership and POS. The most important skills for a department manager are inventory management, sales promotions, and cleanliness.

Lead associate vs department manager overview

Lead AssociateDepartment Manager
Yearly salary$54,903$67,160
Hourly rate$26.40$32.29
Growth rate-5%
Number of jobs188,353330,327
Job satisfaction-4
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 46%
Average age4343
Years of experience66

What does a lead associate do?

The duties of a lead associate depend on one's line of work or industry of employment. In a retail setting, their responsibilities revolve around performing research and analysis to identify new business opportunities, devising strategies to optimize sales, and reaching out to clients through calls and correspondence. A lead associate may offer products and services to potential clients, answer inquiries, conduct demonstrations, process payments, arrange billing plans, and perform follow-up calls. Furthermore, they may also handle issues and concerns, resolving them in adherence to the company's policies and regulations.

What does a department manager do?

Department managers oversee the operations of the department they are assigned to. They manage all aspects of the operation, including finance, sales, quality control, and human resources. They set department goals and the steps the team needs to take to ensure that the goals are met. Department managers are also in charge of training team members so that these team members will be able to work together harmoniously. They should also be able to keep the team's goal in sight and adjust their strategy as needed.

Lead associate vs department manager salary

Lead associates and department managers have different pay scales, as shown below.

Lead AssociateDepartment Manager
Average salary$54,903$67,160
Salary rangeBetween $25,000 And $117,000Between $39,000 And $115,000
Highest paying CityBoston, MANew York, NY
Highest paying stateRhode IslandNew Jersey
Best paying companyMcKinsey & Company IncRalph Lauren
Best paying industry-Manufacturing

Differences between lead associate and department manager education

There are a few differences between a lead associate and a department manager in terms of educational background:

Lead AssociateDepartment Manager
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 46%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at DelhiSUNY College of Technology at Delhi

Lead associate vs department manager demographics

Here are the differences between lead associates' and department managers' demographics:

Lead AssociateDepartment Manager
Average age4343
Gender ratioMale, 44.8% Female, 55.2%Male, 51.8% Female, 48.2%
Race ratioBlack or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.6% Asian, 6.9% White, 61.9% American Indian and Alaska Native, 0.7%Black or African American, 9.3% Unknown, 4.7% Hispanic or Latino, 16.8% Asian, 7.0% White, 61.6% American Indian and Alaska Native, 0.7%
LGBT Percentage9%9%

Differences between lead associate and department manager duties and responsibilities

Lead associate example responsibilities.

  • Lead the review and overhaul of the QA and configuration management processes for the IPPS-A program.
  • Manage and care for all pets including: pet counts, medicating, cleaning, and selling.
  • Administer SharePoint server to include managing users and group on site to control large scale enterprise projects.
  • Manage and delegate over lumber-building materials department including millwork department.
  • Communicate team challenges and support strategic project management plans during daily leadership meetings; disseminate strategies and information to the team.
  • Solve customer service and billing issues and troubleshoot equipment for customers.
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Department manager example responsibilities.

  • Participate in company's ISO certification program, successfully achieving ISO [] and AS9100 certification.
  • Manage and delegate over lumber-building materials department including millwork department.
  • Manage electronics, wireless connection center, layaway and online order/pickup departments.
  • Develop schedules; manage payroll; multitask extensively to ensure competing requirements are complete.
  • Monitor and maximize sales and payroll by identifying sales opportunities and managing controllable expenses.
  • Manage geotechnical aspects of an EIR/EIS for a coastal development in an environmentally sensitive lagoon.
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Lead associate vs department manager skills

Common lead associate skills
  • PET, 31%
  • Leadership, 22%
  • POS, 8%
  • Cleanliness, 7%
  • Sales Floor, 7%
  • HR, 3%
Common department manager skills
  • Inventory Management, 38%
  • Sales Promotions, 17%
  • Cleanliness, 13%
  • Customer Service, 8%
  • Sales Floor, 3%
  • Product Knowledge, 2%