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Lead associate vs floor supervisor

The differences between lead associates and floor supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a lead associate and a floor supervisor. Additionally, a lead associate has an average salary of $54,903, which is higher than the $27,963 average annual salary of a floor supervisor.

The top three skills for a lead associate include PET, leadership and POS. The most important skills for a floor supervisor are sales floor, keep management, and product knowledge.

Lead associate vs floor supervisor overview

Lead AssociateFloor Supervisor
Yearly salary$54,903$27,963
Hourly rate$26.40$13.44
Growth rate--
Number of jobs188,353321,113
Job satisfaction--
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 40%
Average age4343
Years of experience66

What does a lead associate do?

The duties of a lead associate depend on one's line of work or industry of employment. In a retail setting, their responsibilities revolve around performing research and analysis to identify new business opportunities, devising strategies to optimize sales, and reaching out to clients through calls and correspondence. A lead associate may offer products and services to potential clients, answer inquiries, conduct demonstrations, process payments, arrange billing plans, and perform follow-up calls. Furthermore, they may also handle issues and concerns, resolving them in adherence to the company's policies and regulations.

What does a floor supervisor do?

A floor supervisor is personnel hired by the hospitality and retail establishments who provide a quality experience to guests by inspecting the guest area's cleanliness. To maintain freshness, a floor supervisor collaborates with a manager to deploy custodial staff and train new employees. A floor supervisor must be knowledgeable in booking and checking-in guests and resolve complaints using his/her conflict resolution skills. Also, a floor supervisor should have an associate's degree in hospitality management.

Lead associate vs floor supervisor salary

Lead associates and floor supervisors have different pay scales, as shown below.

Lead AssociateFloor Supervisor
Average salary$54,903$27,963
Salary rangeBetween $25,000 And $117,000Between $21,000 And $35,000
Highest paying CityBoston, MARiverhead, NY
Highest paying stateRhode IslandNew York
Best paying companyMcKinsey & Company IncAspen Snowmass
Best paying industry-Manufacturing

Differences between lead associate and floor supervisor education

There are a few differences between a lead associate and a floor supervisor in terms of educational background:

Lead AssociateFloor Supervisor
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 40%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at DelhiSUNY College of Technology at Delhi

Lead associate vs floor supervisor demographics

Here are the differences between lead associates' and floor supervisors' demographics:

Lead AssociateFloor Supervisor
Average age4343
Gender ratioMale, 44.8% Female, 55.2%Male, 48.8% Female, 51.2%
Race ratioBlack or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.6% Asian, 6.9% White, 61.9% American Indian and Alaska Native, 0.7%Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 6.9% White, 61.2% American Indian and Alaska Native, 0.7%
LGBT Percentage9%9%

Differences between lead associate and floor supervisor duties and responsibilities

Lead associate example responsibilities.

  • Lead the review and overhaul of the QA and configuration management processes for the IPPS-A program.
  • Manage and care for all pets including: pet counts, medicating, cleaning, and selling.
  • Administer SharePoint server to include managing users and group on site to control large scale enterprise projects.
  • Manage and delegate over lumber-building materials department including millwork department.
  • Communicate team challenges and support strategic project management plans during daily leadership meetings; disseminate strategies and information to the team.
  • Solve customer service and billing issues and troubleshoot equipment for customers.
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Floor supervisor example responsibilities.

  • Evaluate daily job objectives and utilize knowledge of math, physics, and engineering to achieve the desired results.
  • Execute food preparation under rush conditions, consistently deliver excellent customer service, and maintain store cleanliness and personal hygiene requirements.
  • Perform opening and closing of store and POS, count funds and make bank deposits, generate sales reports.
  • Handle parking ticket transactions and complete daily business paperwork.
  • Regulate operations including cleanliness, organization, staffing and revenue requirements.
  • Receive and enter invoices into the computer and ensure accuracy of deliveries and paperwork.
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Lead associate vs floor supervisor skills

Common lead associate skills
  • PET, 31%
  • Leadership, 22%
  • POS, 8%
  • Cleanliness, 7%
  • Sales Floor, 7%
  • HR, 3%
Common floor supervisor skills
  • Sales Floor, 17%
  • Keep Management, 15%
  • Product Knowledge, 9%
  • Store Management, 6%
  • Develop Proficiency, 4%
  • Inventory Management, 4%