Lead information technology engineer vs information technology director

Differences between lead information technology engineer and information technology director duties and responsibilities

Lead information technology engineer example responsibilities.

• Manage a team of 2 direct reports and supervise 10 off-site staff at multiple locations NetWare/GroupWise /OES Linux infrastructure.
• Mentore and manage the offshore team and the development activities, and support QA through the various test cycles.
• Monitor, troubleshoot and enhance systems, network devices and/or applications to achieve optimal performance levels, high availability and redundancy.
• Maintain local, NFS, NIS and DNS data.
• Perform advanced debugging - identify faulty codes using customer trace files.
• Develop Java classes for retrieving and the service request and relate information.
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Information technology director example responsibilities.

• Lead the implementation of the ServiceNow ITSM solution.
• Work with customers and internal management to create and manage acceptable SLA standards and measurements.
• Manage the migration of email system for 400 plus users from Novell GroupWise to Google Gmail.
• Manage the QA department and oversee the support of all storage for the company and its outsource customers.
• Perform resource planning for a portfolio of projects via prioritizing the demand queue and successfully managing business relationships.
• Lead the prototyping of a Microsoft SharePoint implementation that customize the look & feel to support the organizational requirements.
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