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Lead information technology engineer vs information technology support manager

The differences between lead information technology engineers and information technology support managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a lead information technology engineer, becoming an information technology support manager takes usually requires 6-8 years. Additionally, a lead information technology engineer has an average salary of $120,816, which is higher than the $104,424 average annual salary of an information technology support manager.

The top three skills for a lead information technology engineer include linux, java and SQL. The most important skills for an information technology support manager are customer service, ITIL, and project management.

Lead information technology engineer vs information technology support manager overview

Lead Information Technology EngineerInformation Technology Support Manager
Yearly salary$120,816$104,424
Hourly rate$58.08$50.20
Growth rate5%16%
Number of jobs156,485162,131
Job satisfaction--
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 61%
Average age4347
Years of experience28

Lead information technology engineer vs information technology support manager salary

Lead information technology engineers and information technology support managers have different pay scales, as shown below.

Lead Information Technology EngineerInformation Technology Support Manager
Average salary$120,816$104,424
Salary rangeBetween $92,000 And $157,000Between $76,000 And $142,000
Highest paying CitySan Francisco, CASeattle, WA
Highest paying stateIdahoWashington
Best paying companyLevi Strauss & Co.Clinica Sierra Vista
Best paying industryRetailFinance

Differences between lead information technology engineer and information technology support manager education

There are a few differences between a lead information technology engineer and an information technology support manager in terms of educational background:

Lead Information Technology EngineerInformation Technology Support Manager
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 61%
Most common majorComputer ScienceBusiness
Most common collegeMassachusetts Institute of TechnologyStanford University

Lead information technology engineer vs information technology support manager demographics

Here are the differences between lead information technology engineers' and information technology support managers' demographics:

Lead Information Technology EngineerInformation Technology Support Manager
Average age4347
Gender ratioMale, 89.1% Female, 10.9%Male, 82.2% Female, 17.8%
Race ratioBlack or African American, 9.0% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 11.0% White, 61.9% American Indian and Alaska Native, 0.3%Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.3% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2%
LGBT Percentage9%11%

Differences between lead information technology engineer and information technology support manager duties and responsibilities

Lead information technology engineer example responsibilities.

  • Manage a team of 2 direct reports and supervise 10 off-site staff at multiple locations NetWare/GroupWise /OES Linux infrastructure.
  • Mentore and manage the offshore team and the development activities, and support QA through the various test cycles.
  • Monitor, troubleshoot and enhance systems, network devices and/or applications to achieve optimal performance levels, high availability and redundancy.
  • Maintain local, NFS, NIS and DNS data.
  • Perform advanced debugging - identify faulty codes using customer trace files.
  • Develop Java classes for retrieving and the service request and relate information.
  • Show more

Information technology support manager example responsibilities.

  • Manage and maintain backup of physical and VMware virtual servers.
  • Manage the acquisition, installation and maintenance of the organization's LAN hardware/software.
  • Manage a staff team for administration on a LAN supporting approximately 50 subscribers.
  • Design and implement a video conferencing system and ensure network stability and QOS and manage the current VoIP network.
  • Lead group of external contractors in the onsite support Helpdesk, setting objectives, assigning tasks and monitoring their assignments.
  • Manage the deployment, maintenance, support and upgrade of servers, PC's, software, operating systems and printers.
  • Show more

Lead information technology engineer vs information technology support manager skills

Common lead information technology engineer skills
  • Linux, 8%
  • Java, 8%
  • SQL, 8%
  • Azure, 5%
  • Windows Server, 5%
  • Switches, 4%
Common information technology support manager skills
  • Customer Service, 14%
  • ITIL, 4%
  • Project Management, 4%
  • Desk Support, 4%
  • Customer Satisfaction, 4%
  • Database, 3%

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