Lead receptionist vs front desk coordinator

Differences between lead receptionist and front desk coordinator duties and responsibilities

Lead receptionist example responsibilities.

• Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
• Supervise all medical records, both receiving & sending using HIPPA guidelines.
• Maintain medical records according to HIPPA compliance, filing physician notes, etc.
• Insert additional data and contact notes as necessary to keep medical records current through an EMR system.
• Create quarterly client and prospect Powerpoint presentations.
• Provide education materials and information to patients at wellness health fairs about breast cancer awareness.
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Front desk coordinator example responsibilities.

• File invoices, process payments, collect payments, manage all customer files, using QuickBooks.
• Manage check-in and registration process for all appointments including physician appointments and medical imaging.
• Manage patient data per HIPAA regulations for scheduling, registration, and verification of insurance eligibility.
• Enter patient demographics into computer utilize EMR system.
• Verify insurance coverage for require procedures and assist patients with alternative options for payments.
• Perform clerical/receptionist duties including greeting patients, check-in, and obtaining accurate insurance/demographic information for a gynecological office.
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