Lead receptionist vs front desk receptionist

The differences between lead receptionists and front desk receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a lead receptionist and a front desk receptionist. Additionally, a lead receptionist has an average salary of $31,289, which is higher than the $31,050 average annual salary of a front desk receptionist.

The top three skills for a lead receptionist include patients, customer service and front desk. The most important skills for a front desk receptionist are patients, check-in, and phone calls.

Lead receptionist vs front desk receptionist overview

	Lead Receptionist	Front Desk Receptionist
Yearly salary	$31,289	$31,050
Hourly rate	$15.04	$14.93
Growth rate	-	-
Number of jobs	20,684	82,593
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 35%	High School Diploma, 33%
Average age	42	42
Years of experience	2	2

Lead receptionist vs front desk receptionist salary

Lead receptionists and front desk receptionists have different pay scales, as shown below.

	Lead Receptionist	Front Desk Receptionist
Average salary	$31,289	$31,050
Salary range	Between $25,000 And $38,000	Between $24,000 And $39,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Alaska
Best paying company	-	SightMD
Best paying industry	-	Government

Differences between lead receptionist and front desk receptionist education

There are a few differences between a lead receptionist and a front desk receptionist in terms of educational background:

	Lead Receptionist	Front Desk Receptionist
Most common degree	Bachelor's Degree, 35%	High School Diploma, 33%
Most common major	Business	Business
Most common college	-	-

Lead receptionist vs front desk receptionist demographics

Here are the differences between lead receptionists' and front desk receptionists' demographics:

	Lead Receptionist	Front Desk Receptionist
Average age	42	42
Gender ratio	Male, 8.1% Female, 91.9%	Male, 15.4% Female, 84.6%
Race ratio	Black or African American, 9.5% Unknown, 4.6% Hispanic or Latino, 23.0% Asian, 6.2% White, 55.7% American Indian and Alaska Native, 0.9%	Black or African American, 10.6% Unknown, 4.5% Hispanic or Latino, 23.9% Asian, 6.4% White, 53.6% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between lead receptionist and front desk receptionist duties and responsibilities

Lead receptionist example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Supervise all medical records, both receiving & sending using HIPPA guidelines.
Maintain medical records according to HIPPA compliance, filing physician notes, etc.
Insert additional data and contact notes as necessary to keep medical records current through an EMR system.
Create quarterly client and prospect Powerpoint presentations.
Provide education materials and information to patients at wellness health fairs about breast cancer awareness.

Front desk receptionist example responsibilities.

Accomplish computer work using a PMS system; OperaXpress.
Collect and distribute mail and packages, prepare FedEx shipments and manage online postage machine.
Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic
Acquire knowledge of ICD-9 and CPT codes and achieve up-to-date knowledge of medical record practices, standards, and regulations.
Manage patients records by keeping all medical history, insurance and personal information update and verify abiding by HIPAA protocols.
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.

Lead receptionist vs front desk receptionist skills

Common lead receptionist skills

Patients, 20%
Customer Service, 15%
Front Desk, 11%
Data Entry, 8%
Phone Calls, 8%
Appointment Scheduling, 7%

Common front desk receptionist skills

Patients, 23%
Check-In, 12%
Phone Calls, 10%
Reservations, 10%
Customer Service, 10%
Appointment Scheduling, 5%

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Office and Administrative Industry
Lead Receptionist
Lead Receptionist vs Front Desk Receptionist

Updated January 8, 2025

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