Lead receptionist vs medical receptionist

Differences between lead receptionist and medical receptionist duties and responsibilities

Lead receptionist example responsibilities.

• Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
• Supervise all medical records, both receiving & sending using HIPPA guidelines.
• Maintain medical records according to HIPPA compliance, filing physician notes, etc.
• Insert additional data and contact notes as necessary to keep medical records current through an EMR system.
• Create quarterly client and prospect Powerpoint presentations.
• Provide education materials and information to patients at wellness health fairs about breast cancer awareness.
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Medical receptionist example responsibilities.

• Conduct analysis to address long wait times which lead to faster triage, shorter wait times.
• Evaluate all EOB's to insure accurate payment is received and when necessary will file appeals to achieve optimal payments.
• Greet and check-in patients, including obtaining accurate patient demographic information, patient registration, and checking insurance eligibility.
• Learned and operate chiropractic equipment (decompression; Leander) & x-rays; enabling Dr to have more time for patients.
• Resolve concerns of terminally ill patients with compassion and professionalism.
• Identify patients' specific scheduling requirements while demonstrating care and compassion via telephone.
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