Lead receptionist vs receptionist

The differences between lead receptionists and receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a lead receptionist and a receptionist. Additionally, a lead receptionist has an average salary of $31,289, which is higher than the $30,571 average annual salary of a receptionist.

The top three skills for a lead receptionist include patients, customer service and front desk. The most important skills for a receptionist are patients, phone calls, and customer service.

Lead receptionist vs receptionist overview

	Lead Receptionist	Receptionist
Yearly salary	$31,289	$30,571
Hourly rate	$15.04	$14.70
Growth rate	-	-
Number of jobs	20,684	65,671
Job satisfaction	-	3
Most common degree	Bachelor's Degree, 35%	High School Diploma, 33%
Average age	42	42
Years of experience	2	2

Lead receptionist vs receptionist salary

Lead receptionists and receptionists have different pay scales, as shown below.

	Lead Receptionist	Receptionist
Average salary	$31,289	$30,571
Salary range	Between $25,000 And $38,000	Between $24,000 And $38,000
Highest paying City	-	Washington, DC
Highest paying state	-	Massachusetts
Best paying company	-	Gensler
Best paying industry	-	Finance

Differences between lead receptionist and receptionist education

There are a few differences between a lead receptionist and a receptionist in terms of educational background:

	Lead Receptionist	Receptionist
Most common degree	Bachelor's Degree, 35%	High School Diploma, 33%
Most common major	Business	Business
Most common college	-	-

Lead receptionist vs receptionist demographics

Here are the differences between lead receptionists' and receptionists' demographics:

	Lead Receptionist	Receptionist
Average age	42	42
Gender ratio	Male, 8.1% Female, 91.9%	Male, 8.4% Female, 91.6%
Race ratio	Black or African American, 9.5% Unknown, 4.6% Hispanic or Latino, 23.0% Asian, 6.2% White, 55.7% American Indian and Alaska Native, 0.9%	Black or African American, 10.7% Unknown, 4.5% Hispanic or Latino, 23.5% Asian, 6.1% White, 54.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between lead receptionist and receptionist duties and responsibilities

Lead receptionist example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Supervise all medical records, both receiving & sending using HIPPA guidelines.
Maintain medical records according to HIPPA compliance, filing physician notes, etc.
Insert additional data and contact notes as necessary to keep medical records current through an EMR system.
Create quarterly client and prospect Powerpoint presentations.
Provide education materials and information to patients at wellness health fairs about breast cancer awareness.

Receptionist example responsibilities.

Manage invoicing with QuickBooks, taking customer calls and helping with any issues, parts and equipment delivery/pickup/ordering.
Manage multiple employee/resident databases utilizing an EMR system.
Verify insurance information and manage medical records while ensuring confidentiality according to HIPAA requirements.
Manage desk operations for the YMCA, organizing and documenting members' payments and collating operational documents
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Bill patients for medical services provide by various doctors using ICD-9 and CPT-4 coding.

Lead receptionist vs receptionist skills

Common lead receptionist skills

Patients, 20%
Customer Service, 15%
Front Desk, 11%
Data Entry, 8%
Phone Calls, 8%
Appointment Scheduling, 7%

Common receptionist skills

Patients, 17%
Phone Calls, 14%
Customer Service, 9%
Data Entry, 9%
Telephone Calls, 8%
Front Desk, 8%