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The differences between line managers and operations support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a line manager and an operations support manager. Additionally, an operations support manager has an average salary of $79,730, which is higher than the $56,406 average annual salary of a line manager.
The top three skills for a line manager include client facing, continuous improvement and service line. The most important skills for an operations support manager are customer service, project management, and human resources.
| Line Manager | Operations Support Manager | |
| Yearly salary | $56,406 | $79,730 |
| Hourly rate | $27.12 | $38.33 |
| Growth rate | 6% | 6% |
| Number of jobs | 369,491 | 376,894 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 65% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
As line managers, they oversee other employees and the business operations while reporting to a higher manager. They play a significant role in the operation of the business from supervising and managing workers daily and acting as a link to upper management and employees. It is part of their responsibility to recruit and hire talent to fill team positions, provide training and learning to new hires, and ensuring that the employees are doing their jobs effectively and efficiently.
Operations Support Managers are employees who handle different support initiatives for the employees or operations-related departments. These support initiatives may come in people management and upskilling, IT infrastructure assistance, or process improvement, among others. Operations Support Managers must have a deep understanding of company operations and the employees' needs. They manage processes and standards to ensure that company operations are fully supported and will not be disrupted. They resolve concerns and anticipate problems that may come. They can plan and create safeguards to ensure that such problems will not arise in the future.
Line managers and operations support managers have different pay scales, as shown below.
| Line Manager | Operations Support Manager | |
| Average salary | $56,406 | $79,730 |
| Salary range | Between $27,000 And $116,000 | Between $47,000 And $133,000 |
| Highest paying City | New Brunswick, NJ | San Bruno, CA |
| Highest paying state | New Jersey | California |
| Best paying company | Microsoft | Meta |
| Best paying industry | - | Technology |
There are a few differences between a line manager and an operations support manager in terms of educational background:
| Line Manager | Operations Support Manager | |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 65% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between line managers' and operations support managers' demographics:
| Line Manager | Operations Support Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 64.7% Female, 35.3% | Male, 64.8% Female, 35.2% |
| Race ratio | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5% | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |