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Litigation support specialist vs desktop support specialist

The differences between litigation support specialists and desktop support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a litigation support specialist and a desktop support specialist. Additionally, a litigation support specialist has an average salary of $64,690, which is higher than the $44,962 average annual salary of a desktop support specialist.

The top three skills for a litigation support specialist include litigation, defense counsel and electronic discovery. The most important skills for a desktop support specialist are customer service, desktop support, and troubleshoot.

Litigation support specialist vs desktop support specialist overview

Litigation Support SpecialistDesktop Support Specialist
Yearly salary$64,690$44,962
Hourly rate$31.10$21.62
Growth rate10%10%
Number of jobs110,360102,191
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 52%
Average age4242
Years of experience22

What does a litigation support specialist do?

A litigation support professional serves as an apprentice of an attorney in dealing with complicated legal issues. They are responsible for creating and maintaining data systems, retrieving records, and assisting in legal cases or lawsuits. Also, they are the one who organizes and analyzes documents from a database and does the case review. A support professional also supports the company and law firm in any way possible. This is why this career plays an important role in reducing the workload of an attorney, especially with complex lawsuits.

What does a desktop support specialist do?

A Desktop Support Specialist is focused on troubleshooting different software packages, hardware devices, and other peripherals. They monitor the performance of the company's desktop infrastructure.

Litigation support specialist vs desktop support specialist salary

Litigation support specialists and desktop support specialists have different pay scales, as shown below.

Litigation Support SpecialistDesktop Support Specialist
Average salary$64,690$44,962
Salary rangeBetween $42,000 And $98,000Between $33,000 And $59,000
Highest paying CitySan Francisco, CABoston, MA
Highest paying stateCaliforniaMassachusetts
Best paying companyCornerstone ResearchCornerstone Research
Best paying industryProfessionalFinance

Differences between litigation support specialist and desktop support specialist education

There are a few differences between a litigation support specialist and a desktop support specialist in terms of educational background:

Litigation Support SpecialistDesktop Support Specialist
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 52%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Litigation support specialist vs desktop support specialist demographics

Here are the differences between litigation support specialists' and desktop support specialists' demographics:

Litigation Support SpecialistDesktop Support Specialist
Average age4242
Gender ratioMale, 46.0% Female, 54.0%Male, 87.6% Female, 12.4%
Race ratioBlack or African American, 12.2% Unknown, 5.3% Hispanic or Latino, 15.5% Asian, 10.6% White, 56.0% American Indian and Alaska Native, 0.4%Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 12.3% White, 54.8% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between litigation support specialist and desktop support specialist duties and responsibilities

Litigation support specialist example responsibilities.

  • Manage all aspects of litigation support services, including trial technology and presentation services, case management and document management services.
  • Port all EML data into SQL database for litigation services support.
  • Provide strategic advice to both in-house corporate counsel and law firm partners regarding ESI collection, retention and document review solutions.
  • Create databases for litigation applications using concordance and summation.
  • Scan batches using scanners attach to IPRO workstations.
  • Create SQL queries for review and the processing platform.
  • Show more

Desktop support specialist example responsibilities.

  • Manage computer assets utilizing Symantec Altiris.
  • Manage schedule software/Security patch upgrades via SCCM.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Deploy McAfee anti-virus tools across enterprise.
  • Automate fixes for common errors using Powershell and batch scripting.
  • Document software processes and core conversion software installations for VDI.
  • Show more

Litigation support specialist vs desktop support specialist skills

Common litigation support specialist skills
  • Litigation, 31%
  • Defense Counsel, 7%
  • Electronic Discovery, 4%
  • Mediation, 4%
  • Troubleshoot, 4%
  • Trial Preparation, 3%
Common desktop support specialist skills
  • Customer Service, 10%
  • Desktop Support, 8%
  • Troubleshoot, 7%
  • PC, 6%
  • Technical Support, 5%
  • SCCM, 3%

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