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Mailing manager vs customer experience manager

The differences between mailing managers and customer experience managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a mailing manager and a customer experience manager. Additionally, a customer experience manager has an average salary of $75,178, which is higher than the $65,231 average annual salary of a mailing manager.

The top three skills for a mailing manager include operational procedures, SQL and mail operation. The most important skills for a customer experience manager are POS, customer engagement, and front end.

Mailing manager vs customer experience manager overview

Mailing ManagerCustomer Experience Manager
Yearly salary$65,231$75,178
Hourly rate$31.36$36.14
Growth rate--4%
Number of jobs48,76480,739
Job satisfaction-4
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 60%
Average age4747
Years of experience66

Mailing manager vs customer experience manager salary

Mailing managers and customer experience managers have different pay scales, as shown below.

Mailing ManagerCustomer Experience Manager
Average salary$65,231$75,178
Salary rangeBetween $45,000 And $93,000Between $41,000 And $137,000
Highest paying City-San Francisco, CA
Highest paying state-Washington
Best paying company-Latham & Watkins
Best paying industry--

Differences between mailing manager and customer experience manager education

There are a few differences between a mailing manager and a customer experience manager in terms of educational background:

Mailing ManagerCustomer Experience Manager
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 60%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Mailing manager vs customer experience manager demographics

Here are the differences between mailing managers' and customer experience managers' demographics:

Mailing ManagerCustomer Experience Manager
Average age4747
Gender ratioMale, 62.0% Female, 38.0%Male, 38.6% Female, 61.4%
Race ratioBlack or African American, 10.2% Unknown, 4.8% Hispanic or Latino, 18.4% Asian, 5.7% White, 60.3% American Indian and Alaska Native, 0.7%Black or African American, 9.6% Unknown, 4.8% Hispanic or Latino, 19.3% Asian, 5.5% White, 60.2% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between mailing manager and customer experience manager duties and responsibilities

Mailing manager example responsibilities.

  • Collaborate with data processing vendors to update address with USPS approve tools to take advantage of lower postage rates.
  • Manage and distribute all FedEx overnight localities.
  • Manage aircraft delivery, in-service maintenance, logistics and supply chain management of twenty-six AAC customer fleets totaling fifty-six aircraft.
  • Work with USPS representatives to incorporate additional cost savings.
  • Distribute all urinary test, results and specimens immediately disperse via FedEx or overnight localities.
  • Manage aircraft delivery, in-service maintenance, logistics and supply chain management of twenty-six AAC customer fleets totaling fifty-six aircraft.
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Customer experience manager example responsibilities.

  • Manage the daily schedule and logistics for field technicians to achieve both cost effectiveness and company profitability.
  • Manage corporate Lexus training for all eligible associates at the dealership level.
  • Launch, manage, and edit web content of store s Facebook page.
  • Handle administrative duties, maintain employee files, hire new employees, and manage payroll and employee scheduling.
  • Manage medical profession clients and supervise staff in the preparation of client financial statements, Medicare cost reports and tax returns.
  • Work within standing orders to help patients effectively manage their diabetes though medications and other specialty consultations.
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Mailing manager vs customer experience manager skills

Common mailing manager skills
  • Operational Procedures, 18%
  • SQL, 9%
  • Mail Operation, 9%
  • Direct Reports, 8%
  • USPS, 7%
  • Data Processing, 4%
Common customer experience manager skills
  • POS, 20%
  • Customer Engagement, 17%
  • Front End, 15%
  • Product Knowledge, 7%
  • Customer Care, 6%
  • Customer Satisfaction, 4%

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