Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between management trainee interns and call center managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a call center manager has an average salary of $37,614, which is higher than the $30,683 average annual salary of a management trainee internship.
The top three skills for a management trainee internship include internship program, business management and develop marketing strategies. The most important skills for a call center manager are strong customer service, customer satisfaction, and call center management.
| Management Trainee Internship | Call Center Manager | |
| Yearly salary | $30,683 | $37,614 |
| Hourly rate | $14.75 | $18.08 |
| Growth rate | -8% | 6% |
| Number of jobs | 123,584 | 123,791 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 60% |
| Average age | 47 | 47 |
| Years of experience | - | - |
As a management trainee internship, their tasks revolve in different departments like finance, marketing, and sales in a company. They gain knowledge and experience in all facets to help the department manager to evaluate the existing employees, department performance, and writing reports. They learn to understand how a company does its standard operation. They support managers with various tasks, policy-making, and goal setting because this role has several responsibilities and requirements based on the company standard.
Call center managers specialize in overseeing call center operations and agents' performances, ensuring that customers are satisfied. Aside from this, they are mostly involved in hiring and training new agents, shaping them into productive workforce members. As managers, they must lead by setting targets, encouraging agents, and devising strategies to meet them, even providing support when issues are difficult to resolve. Furthermore, call center managers must implement and adhere to all policies and regulations of the company.
Management trainee interns and call center managers have different pay scales, as shown below.
| Management Trainee Internship | Call Center Manager | |
| Average salary | $30,683 | $37,614 |
| Salary range | Between $24,000 And $37,000 | Between $23,000 And $60,000 |
| Highest paying City | Seattle, WA | Baltimore, MD |
| Highest paying state | Washington | Maryland |
| Best paying company | HCL Technologies | Scantron |
| Best paying industry | Manufacturing | Technology |
There are a few differences between a management trainee internship and a call center manager in terms of educational background:
| Management Trainee Internship | Call Center Manager | |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 60% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between management trainee interns' and call center managers' demographics:
| Management Trainee Internship | Call Center Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 52.0% Female, 48.0% | Male, 52.6% Female, 47.4% |
| Race ratio | Black or African American, 7.5% Unknown, 4.7% Hispanic or Latino, 12.6% Asian, 8.9% White, 65.6% American Indian and Alaska Native, 0.7% | Black or African American, 7.7% Unknown, 4.7% Hispanic or Latino, 13.0% Asian, 7.5% White, 66.3% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 10% | 10% |